Service Fusion vs JaniTime

Starting Price



Best For

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

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4.5 / 5
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Ideal number of Users

2 - 99

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Ease of Use

4.5 / 5

  • "The ease of use for both the office and the field is amazing. This is a robust system that will do a lot of things that others will not."

  • "The software is easy to use and Service Fusion has excellent customer service if you get in a bind."

Customer Support

4.6 / 5

  • "The product is outstanding, but so is the customer service. A couple of areas that need improvement are."

  • "It worked great for us out of the box. Customer service/Tech support is very good."

Features & Functionality

4.2 / 5

  • "Integrating with Quickbooks is a lifesaver. I love being able to email invoices directly to customers from Service Fusion."

  • "The best thing about Service Fusion are the options for customization. We have built this program to fit our every need and then some."

Value for Money

4.6 / 5

  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "Cost was really good for the quality of the solution."

Product Features

  • check Billing & Invoicing
  • check Customer Database
  • check Dispatch Management
  • check Job Management
  • check Mobile Access
  • check Quotes/Estimates
  • check Recurring Appointments
  • check Routing
  • check Scheduling
  • check Service History Tracking
  • check Work Order Management
  • close Billing & Invoicing
  • close Customer Database
  • close Dispatch Management
  • close Job Management
  • check Mobile Access
  • close Quotes/Estimates
  • close Recurring Appointments
  • close Routing
  • check Scheduling
  • close Service History Tracking
  • close Work Order Management


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  • 24/7 (Live Rep)
  • Business Hours
  • Online
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  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Service Fusion vs JaniTime


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