Service Fusion vs BookingKoala

Starting Price

$99.00/month

$27.00/month/user

Best For

We serve over 3,000 small and mid-sized field service companies in the HVAC, plumbing, electrical, appliance repair, home automation, A/V, locksmith, IT, and many other service industries.

New start ups and companies who want to increase their sales or save time and money.

Product Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Ideal number of Users

2 - 99

10 - 499

Rating


4.5 / 5
(126)
Read All Reviews

5 / 5
(36)
Read All Reviews

Ease of Use


4.5 / 5


  • "Overall we are happy with the value and the ease of use. It's missing a few features we liked but we are happy with the decision."

  • "We had gone through two programs that were not providing us with the Quickbooks relationship we needed as well as the ease of use and service dispatching."


5 / 5


Customer Support


4.6 / 5


  • "It is hard to say what we like most about Service Fusion because all the parts work together to help our business function at it's best. Maybe the customer support."

  • "I like that the customer service I receive from rep is on top of everything."


5 / 5


Features & Functionality


4.2 / 5


  • "I also enjoy how easy the software is for the techs and the fact that there is a space for all the information we are interested in collecting (i.e. equipment type)."

  • "A fantastic FSM tool that was the perfect fit for our small field repair team, except that the quicbooks syncing was changing data for our sales and accounting teams and causing a lot of trouble."


5 / 5


Value for Money


4.5 / 5


  • "So far so good, we love the price, the user friendly ability and setup, and all of the features with the ability to customize it as we please."

  • "I investigated all the big field service software something (some cleaning industry specific some not), and I tried a number of them but Service Fusion hands down won the race."


5 / 5


Screenshots

View 5 screenshots 133619 thumb
View 5 screenshots 189829 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Service Fusion vs BookingKoala

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BookingKoala vs Service Fusion