Intuit Field Service Management ES vs ServiceTitan

Starting Price

Not provided by vendor Not provided by vendor

Best For

Editions dedicated to contractor, manufacturing and wholesale, nonprofit, retail, and more.

HVAC, plumbing, electrical, garage door, chimney sweep, and carpet cleaning companies looking to grow their revenue, streamline their business, supercharge their team, and delight their customers.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating


4.5 / 5
(16405)
Read All Reviews

4.6 / 5
(148)
Read All Reviews

Ease of Use


4.3 / 5


  • "Overall, once I got through the learning curve it's fantastic and perfect for keeping everything in check for our Chamber of Commerce."

  • "I love how it is easy to use, especially for users that are newer to accounting. The help feature has answered all my questions and that was a huge help as I am getting used to this software."


4.5 / 5


  • "Service Titan (ST) allow your front like teams (tech, CSR & DSR) a super short learning curve. They are able to comfortably serve the customer with confidence in a few days instead of weeks."

  • "ServiceTitan excels really well at providing technicians in the field with tools they need to estimate, sell and install/repair for residential customers. The mobile app is beautiful and easy to use."

Customer Support


4.1 / 5


  • "The customer service staff was amazing at helping me set up the software to fit our particular business. I find the invoicing to be easy to set up and use."

  • "The user interface is friendly and easy to use. The customer service is top notch and is always there to help you immediately and come to a resolution to get you back up and running 100."


4.7 / 5


  • "Service Titan is good for a lot of reasons one of them being call tracking for marketing purposes. Call recording for checking our own staff customer service and for recall."

  • "The modern design, full features, mobile app, and great customer service."

Features & Functionality


4.4 / 5


  • "I love how easy QuickBooks is for someone like me who previously had no administrative experience. It is especially helpful in invoicing sponsors."

  • "QuickBooks is one the best software for accounting which is a great asset to my business. Some of the key features of this software that made it fantastic are."


4.4 / 5


  • "Reasonably good interface for technicians. The ONLY benefit we've gotten out of Service Titan is that we can process credit cards natively in the app."

  • "It's easy to do certain things on there but I feel it's easy to maneuver if you are a dispatcher, being a preventive maintenance coordinator it has it's flaws."

Value for Money


4.3 / 5


  • "The app helps me control my expenses and have more control over my money, with very good features that help me on a daily basis."

  • "Excellent platform for receiving, processing, and recording credit card and electronic check transactions. Especially useful for people needing to send money from a distance and want something secure."


4.1 / 5


  • "Greensky financing and a good, better, best pricing is helping our technicians sell more in the field. We are better able to manage our maintenance contracts."

  • "Ease of use, Dashboard Revenue Tracking, Multi-tasking, Customer Experience, ServiceTitan is constantly working to improve and develop the platform."

Product Features

  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Job Management
  • Mobile Access
  • Quotes/Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management

Screenshots

View 2 screenshots 143012 thumb
View 5 screenshots 215865 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intuit Field Service Management ES vs ServiceTitan

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ServiceTitan vs Intuit Field Service Management ES