Synchroteam vs MAPCON

Awards

Starting Price

$22.00/month/user

Not provided by vendor

Best For

Synchroteam Field Service Management software works great for SMB, medium-sized business and enterprises in HVAC, Electrical, Inspection, Pest Control, Plumbing, Maintenance, Scheduling, & Security.

Any business that is looking to make maintenance management easier.

Rating


4.5 / 5
(47)
Read All Reviews

4.2 / 5
(144)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.3 / 5


  • "It's basic, out of the box ease of use. It really is what you see is what you get on the schedule."

  • "Really easy to use - intuitive design. Missing some functionality that would help."


3.8 / 5


  • "Easy to use and great support. Love the work history and report capability."

  • "MAPCON HAS BEEN EASY TO USE AND HAS MEET MY NEEDS. THE STAFF HAS BEEN GREAT WITH ANY ISSUE THAT I HAVE HAD."

Customer Support


4.2 / 5



4.6 / 5


  • "Anyone looking for a quality Maintenance Software this is the best with awesome support team."

  • "I find it to be a good system and the customer support has been great every time I have contacted them. Thanks again for the support."

Features & Functionality


4.1 / 5


  • "It's easy, it's simple, it's quick to implement and above all the support is very agile and efficient."

  • "We can create simple, custom job report templates that fit our business. Job validation / customer invoicing via the desktop is simple and quick."


4.1 / 5


  • "The site support is outstanding. Our site doesn't require a lot of customization but where we do, MAPCON service techs."

  • "Simplicity; ease of use; easy to customize and make changes to PM schedules and equipment listings."

Value for Money


4.3 / 5


  • "OK fit all field service software at a fair price."

  • "The couple of small user type problems The support staff has walked us through them. The pricing structure is very nice."


4.3 / 5


  • "Take advantage of the excellent Cusotmer Service offered. Mapcon is a great value for the cost."

  • "Overall Mapcon is a great CMMS for the cost. There are a few changes that should be make with reports and such."

Product Features

  • check Asset Tracking
  • check Billing & Invoicing
  • check Calibration Management
  • check Inventory Management
  • check Key & Lock Management
  • check Mobile Access
  • check Predictive Maintenance
  • check Preventive Maintenance
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Asset Tracking
  • close Billing & Invoicing
  • close Calibration Management
  • check Inventory Management
  • close Key & Lock Management
  • check Mobile Access
  • close Predictive Maintenance
  • check Preventive Maintenance
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 37286 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Synchroteam vs MAPCON

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