mHelpDesk vs Transcendent

Starting Price

$169.00/month

$100.00/month/user

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Amusement Parks Cable and Communications Facility Management Hospitality and Lodging Hospitals and Clinics Parks and Recreation Property Management Water Facilities

Rating


4.3 / 5
(782)
Read All Reviews

5 / 5
(2)

Ideal number of Users

2 - 1000+

1000+

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


5 / 5


Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


5 / 5


Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


5 / 5


Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


5 / 5


Product Features

  • check Asset Tracking
  • check Billing & Invoicing
  • check Calibration Management
  • check Inventory Management
  • check Key & Lock Management
  • check Mobile Access
  • close Predictive Maintenance
  • check Preventive Maintenance
  • check Scheduling
  • check Service History Tracking
  • check Technician Management
  • check Work Order Management
  • check Asset Tracking
  • close Billing & Invoicing
  • close Calibration Management
  • check Inventory Management
  • close Key & Lock Management
  • check Mobile Access
  • close Predictive Maintenance
  • check Preventive Maintenance
  • check Scheduling
  • close Service History Tracking
  • close Technician Management
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
View 4 screenshots 131234 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs Transcendent

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