Key Survey vs QuestionPro

Starting Price

Not provided by vendor

$12.00/month/user

Best For

Mid to Large Enterprise with an emphasis on the Fortune 2000.

With over 2.5 million users across 100 countries, we have provided survey software to Fortune 100 companies, academic institutions, small businesses, and individual researchers for over ten years.

Rating


4.6 / 5
(38)
Read All Reviews

4.6 / 5
(96)
Read All Reviews

Ideal number of Users

1 - 1000+

1000+

Ease of Use


4.4 / 5


  • "Ease of use and support if needed. The requirement that my answer is 100 words is really annoying to be honest."

  • "Ease of use, unlimited surveys. I am able to create the necessary scales and skip patterns to customize my surveys."


4.4 / 5


  • "The product is super easy to use and the dashboards are clean and easy to view."

  • "Questionpro is good for low and medium complex surveys and also if programmers are good in jquery we can customize the requirement."

Customer Support


4.8 / 5


  • "Finally, when we have had questions and called for tech support or our assigned sales rep, they have helped us exceptionally well."

  • "My 2nd experience with WorldApp KeySurvey. Well done James Rucki, Jim Hatcher and your support staff."


4.6 / 5


  • "Very positive their customer service team has been great to work with and always willing to help look for alternative solutions to our problems."

  • "Great customer support when there are issues. Overall great experience."

Features & Functionality


4.5 / 5


  • "Feature rich service with most of the bells and whistles you hope for in a survey solution and intuitive."

  • "Creating a survey can be done quickly without any programming knowledge. Great reports and ability to bring logic into the survey."


4.4 / 5


  • "That I can make an easy Survey really fast and can individualize it. Its great how helpful and quick the support is."

  • "It has a lot of options for customization and the support team does a fast & fantastic job if you need custom scripting."

Value for Money


4.4 / 5



4.4 / 5


  • "Very cost effective product. Great overall experience and a true leader in the industry."

  • "A cost-effective means of undertaking online surveys. Easy to use and good customer support."

Product Features

  • check Benchmarking
  • close Compensation Management
  • check Data Management
  • close Email / Online
  • close Face-to-Face
  • close Panel Management
  • close Paper-Based
  • close Phone-Based
  • check Sample Management
  • close Statistical Analysis
  • check Survey Management
  • check Benchmarking
  • close Compensation Management
  • check Data Management
  • check Email / Online
  • close Face-to-Face
  • check Panel Management
  • close Paper-Based
  • close Phone-Based
  • check Sample Management
  • check Statistical Analysis
  • check Survey Management

Screenshots

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View 3 screenshots 162925 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Key Survey vs QuestionPro

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