Looker vs Heap

Starting Price

Not provided by vendor Not provided by vendor

Best For

Looker brings the data and business teams together by making it easy for everyone to explore and understand the data that drives business.

We work with everyone who agrees data should drive decision-making, from the smallest startups to companies like Zendesk, Macy's, and Slack.

Ideal number of Users

2 - 1000+

10 - 1000+

Rating


4.6 / 5
(126)
Read All Reviews

4.6 / 5
(25)
Read All Reviews

Ease of Use


4.2 / 5


  • "There was a bit of a learning curve, but overall the product is really great for visualizing data."

  • "Smart people that give quick and accurate answers. Ease of use and simple flow makes it easy to learn and teach."


4.1 / 5


Customer Support


4.7 / 5


  • "The support team is really knowledgeable and fast to answer. The roadmap is clear and moving forward as a great speed."

  • "Allows me to automate and optimize processes. The friendliest and most helpful customer service."


4.3 / 5


Features & Functionality


4.4 / 5


  • "The most point is Deployment was quick and easy and even though it has a good collaboration and most important Support was very good."

  • "Visualizations look pretty slick, and packed with features. Relatively easy to import data from warehouse."


4.6 / 5


  • "They equipped us with great implementation collateral, some of which I asked for slide desks so we could mimic for our clients."

  • "Heap was pretty easy to setup but learning the new interface took some time."

Value for Money


4.3 / 5



4.5 / 5


Product Features

  • A/B Testing
  • Campaign Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • A/B Testing
  • Campaign Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics

Screenshots

View 3 screenshots 32951 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • close Webinars
  • check Documentation

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Looker vs Heap

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Heap vs Looker