Sprout Social vs Hotjar

Starting Price

Not provided by vendor

$29.00/month

Best For

Sprout helps agencies and businesses - both large and small - extract real business value out of social media through effective engagement, publishing, listening and analytics tools.

Startups, SMBs, SMEs - Digital Marketers, CRO specialists, Web designers, Web developers, UX specialists

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


4.4 / 5
(418)
Read All Reviews

4.7 / 5
(306)
Read All Reviews

Ease of Use


4.4 / 5


  • "The hashtag tracking tools are excellent as well as set out beautifully in well designed reports, easy to use."

  • "The interface is beautiful, clean and easy to use. The drop downs are intuitive and you don't have to guess around to get what you want done."


4.6 / 5


  • "The interface is awesome, very easy to use. Setting up a client and starting a heatmap and getting specific for a page, a timed action is great."

  • "The tracking is amazing. The tool is very easy to use."

Customer Support


4.4 / 5


  • "The interface is easy to work with and has a good flow, there is always amazing customer service whenever I need it."

  • "Great interface, minor glitches but great customer service if this ever occurs."


4.5 / 5


Features & Functionality


4.1 / 5


  • "It's a much cleaner experience than a tool like Hootsuite. Toggling between clients is really helpful for staying organized."

  • "Their support team is quick and helpful. We had a more "advanced" tool in the past, but Sprout Social fit our content and tagging needs better."


4.5 / 5


  • "One of the best tools, thanks to which it is convenient for me to conduct surveys. I can easily visualize the data obtained from them."

  • "Incoming feedback - THE BEST feature for interacting quickly with your customers (also very recommended to generate their responses to Zendesk)."

Value for Money


4 / 5


  • "Efficiency, cost savings and better reporting. It saved me lots of time and was easy to train other associates."

  • "May not great be for small institutions due to its price but does the tool is worth it's buy."


4.5 / 5


  • "Very User friendly, easy tag setup, price is fantastic."

  • "The tool is very easy to use and offers a very good value for money."

Product Features

  • A/B Testing
  • Campaign Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics
  • A/B Testing
  • Campaign Tracking
  • Channel Attribution
  • Customer Journey Mapping
  • Dashboard
  • Performance Metrics
  • Predictive Analytics
  • ROI Tracking
  • Social Media Metrics
  • Website Analytics

Screenshots

View 5 screenshots 210640 thumb
View 5 screenshots 128828 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Sprout Social vs Hotjar

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