Salesforce Marketing Cloud vs Sentiment Search

Starting Price

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Best For

Companies of all sizes, in all industries.

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Rating


4.1 / 5
(245)
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Ideal number of Users

1 - 1000+

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Ease of Use


3.6 / 5


  • "I have been extremely happy with the ease of use when creating and tracking the activity of client accounts."

  • "You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers."



Customer Support


3.7 / 5


  • "This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases."

  • "The templates in place; automation builder; and customer support."



Features & Functionality


4.2 / 5


  • "I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust."

  • "This is an outstanding product for 1:1 engagement with an existing audience. We're still somewhat new to it, but are quickly coming up to speed."



Value for Money


3.7 / 5


  • "This is a great investment as long as you take the courses offer to help you learn how to use the software."

  • "Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product."



Product Features

  • check A/B Testing
  • check Campaign Tracking
  • check Channel Attribution
  • check Customer Journey Mapping
  • check Dashboard
  • check Performance Metrics
  • check Predictive Analytics
  • check ROI Tracking
  • check Social Media Metrics
  • check Website Analytics
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Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
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Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
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Salesforce Marketing Cloud vs Sentiment Search

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