dotdigital Engagement Cloud vs Sugar Market

Starting Price

Not provided by vendor

$1,000.00/month

Best For

Mid-size and enterprise B2B, B2C, and eCommerce businesses with at least 5k contacts.

We primarily serve the mid-sized marketing teams, though as a complete marketing automation platform, Salesfusion is robust enough for the enterprise.

Ideal number of Users

2 - 1000+

1 - 1000+

Rating


4.3 / 5
(160)
Read All Reviews

4.1 / 5
(60)
Read All Reviews

Ease of Use


4.2 / 5


  • "Amazing features and functionality like split testing, geolocation reports, dynamic content and easy to use templates."

  • "Ease of use, ease of use, ease of use. This is the easiest to use ESP I have come across with the amount of functionality they have packed in."


4 / 5


  • "The software is very intuitive to use. I also love all of the reports and statistical information that I can access."

  • "The platform is straight-forward and clean, and the service requests we've made are typically handled quickly and professionally."

Customer Support


4.3 / 5


  • "Overall my experience has been positive. The customer service is excellent."

  • "Easy to use with a great support team for any questions."


4.5 / 5


  • "Great product and wonderful customer support team...their Salesfusion University class is amazing."

  • "The customer service is awesome at SalesFusion. Usually you get a fast turnaround time whenever you have a question about SalesFusion."

Features & Functionality


4.2 / 5


  • "They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them."

  • "The UI is responsive, effective and looks great. The site gives good interaction feedback so we know where issues with campains might exist."


3.9 / 5


  • "I really like the ease of use for certain parts of the system - the landing page builder and the nurture campaign flow come first to mind."

  • "The ability to build nurtures. Helping build personal trigger campaigns."

Value for Money


4.1 / 5


  • "The best part of DotMailer is you pay one price and they integrate so nicely with our magento backend."

  • "Plays well with Magento 2 and is relatively inexpensive but lacks bells & whistles other ESPs have."


3.9 / 5


  • "Compared to competitors, Salesfusion offers a good value for the price."

  • "The integration and set up support came from the same company, thus minimizing confusion and cost while streamlining the implementation."

Product Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Screenshots

View 5 screenshots 154433 thumb
View 3 screenshots 39086 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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dotdigital Engagement Cloud vs Sugar Market

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Sugar Market vs dotdigital Engagement Cloud