Intercom vs Leanplum

Starting Price

$49.00/month

Not provided by vendor

Best For

Intercom has over 30,000 paying customers all over the globe including larger companies like New Relic, Sothebys, and Shopify, and smaller companies like Airtable and Coda.

Marketers focused on building loyalty and driving revenue through mobile engagement.

Rating


4.6 / 5
(649)
Read All Reviews

5 / 5
(2)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.4 / 5


  • "I used this software just for a short time because I'm not in the customer support department, but I like the design and the ease of use."

  • "Intercom is super intuitive, it's easy to learn how to use it and explore everything it has to offer."


4 / 5


Customer Support


4.4 / 5


  • "We could not live without Intercom and we get all the compliments for having such great customer care."

  • "We've never had notable technical issues and customer support is helpful. The FAQ section was a tememndous help for our business."


5 / 5


Features & Functionality


4.4 / 5


  • "The analytics metrics can help you build powerful customized messages. Intuitive interface, good knowledge base."

  • "Great tool for customer engagement. Praise from our own customers for our quick response times."


4.5 / 5


Value for Money


4.1 / 5


  • "These guys rock, apart from gating a few features we'd like to try on our pricing tier that they won't include everything is great."

  • "The pricing is reasonable. The job pool and allocation is great."


4.5 / 5


Product Features

  • check A/B Testing
  • check Analytics/ROI Tracking
  • close Customizable CTAs
  • check Drip Campaigns
  • close Dynamic Content
  • close Landing Pages/Web Forms
  • check Lead Scoring
  • close Sales Intelligence
  • close Search Marketing
  • check Segmentation
  • close Social Marketing
  • check Website Visitor Tracking
  • check A/B Testing
  • check Analytics/ROI Tracking
  • close Customizable CTAs
  • check Drip Campaigns
  • close Dynamic Content
  • close Landing Pages/Web Forms
  • close Lead Scoring
  • close Sales Intelligence
  • close Search Marketing
  • check Segmentation
  • close Social Marketing
  • close Website Visitor Tracking

Screenshots

View 5 screenshots 130096 thumb
View 5 screenshots 143949 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Intercom vs Leanplum

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