dotdigital Engagement Cloud vs Keap (formerly Infusionsoft)

Awards

Starting Price

Not provided by vendor

$79.00/month

Best For

Mid-size and enterprise B2B, B2C, and eCommerce businesses with at least 5k contacts.

Software designed specifically for small businesses, Infusionsoft intelligently helps you get your daily work done.

Rating


4.3 / 5
(160)
Read All Reviews

4.1 / 5
(1032)
Read All Reviews

Ideal number of Users

2 - 1000+

1 - 1000+

Ease of Use


4.2 / 5


  • "Amazing features and functionality like split testing, geolocation reports, dynamic content and easy to use templates."

  • "Ease of use, ease of use, ease of use. This is the easiest to use ESP I have come across with the amount of functionality they have packed in."


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."

Customer Support


4.3 / 5


  • "Overall my experience has been positive. The customer service is excellent."

  • "Easy to use with a great support team for any questions."


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."

Features & Functionality


4.2 / 5


  • "The UI is responsive, effective and looks great. The site gives good interaction feedback so we know where issues with campains might exist."

  • "They have a great on-boarding process and team supporting the launch/transition. When issues have come up they are very quick to resolve them."


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."

Value for Money


4.1 / 5


  • "The best part of DotMailer is you pay one price and they integrate so nicely with our magento backend."

  • "Plays well with Magento 2 and is relatively inexpensive but lacks bells & whistles other ESPs have."


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."

Product Features

  • check A/B Testing
  • check Analytics/ROI Tracking
  • check Customizable CTAs
  • check Drip Campaigns
  • check Dynamic Content
  • check Landing Pages/Web Forms
  • check Lead Scoring
  • close Sales Intelligence
  • close Search Marketing
  • check Segmentation
  • check Social Marketing
  • check Website Visitor Tracking
  • close A/B Testing
  • check Analytics/ROI Tracking
  • close Customizable CTAs
  • check Drip Campaigns
  • close Dynamic Content
  • check Landing Pages/Web Forms
  • check Lead Scoring
  • close Sales Intelligence
  • check Search Marketing
  • check Segmentation
  • check Social Marketing
  • check Website Visitor Tracking

Screenshots

View 5 screenshots 154433 thumb
View 3 screenshots 142737 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Keap (formerly Infusionsoft) vs dotdigital Engagement Cloud

dotdigital Engagement Cloud vs Keap (formerly Infusionsoft)

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share Share Your Comparison of Keap (formerly Infusionsoft) vs dotdigital Engagement Cloud