Keap (formerly Infusionsoft) vs ShippingEasy

Awards

Starting Price

$79.00/month

$29.00/month

Best For

Software designed specifically for small businesses, Keap intelligently helps you get your daily work done.

E-commerce sellers and online merchants that ship merchandise to their customers.

Ideal number of Users

1 - 1000+

1 - 49

Rating


4.1 / 5
(1053)
Read All Reviews

4.8 / 5
(978)
Read All Reviews

Ease of Use


3.5 / 5


  • "I do not have much to complain about this software, the only thing that sometimes is a little difficult to get familiar, but once you do it is a wonder."

  • "They have some good features, their UX, and their UI is so great it is very very easy to use, and their support is really really good."


4.7 / 5


  • "I find that Shipping Easy has excellent support that is always available and I like that the app is ease of use."

  • "Easy to use and takes the hassle out of shipping. The customer service is superb, and are super helpful and friendly in our chats."

Customer Support


4.1 / 5


  • "Great service- customer support is really fantastic and I appreciate the anytime chat feature and being able to call in as well."

  • "Great features, always improving functionality, and terrific customer support."


4.9 / 5


  • "I always have a good experience with the customer service being available and helpful. Thanks to our rep for helping me today."

  • "Rep was super nice and patience when assisting with shipping easy. Overall, customer service agents are super nice and always trying to help."

Features & Functionality


4.1 / 5


  • "Things are categorized in an easy to follow manner and the interface is awesome. I have worked with ICOMS before and this is beyond better."

  • "Best suited for tech-savy types. If you are not that familiar/comfortable with computers, CRMs this may not be the best choice for you."


4.7 / 5


  • "Staff was SO helpful and polite in helping me with my issue. They made it super quick and easy."

  • "The simplicity of the software is great and easy to use. The program is straight forward and I love the ability to auto print labels."

Value for Money


3.8 / 5


  • "Ease of programming campaigns, be they e-mail or direct mail. The price is excellent for the features delivered."

  • "One of the best values for your money in the CRM market. Not as robust as an enterprise CRM, but a fraction the price."


4.8 / 5


  • "Ease of use, great rates, reasonable monthly cost, the absolute best instant customer service. Excellent website and great interface."

  • "Saving money on mailing has been a huge benefit to our organization."

Product Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

Screenshots

View 3 screenshots 142737 thumb
View 4 screenshots 120671 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Keap (formerly Infusionsoft) vs ShippingEasy

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ShippingEasy vs Keap (formerly Infusionsoft)