ABILITY Network vs CareCloud

Starting Price

Not provided by vendor Not provided by vendor

Best For

Revenue cycle executives, practice managers, billers and staff managing eligibility, pre-authorization, claims processing, reprocessing and tracking reimbursement.

Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 48 states and more than 50 specialties.

Rating


2.5 / 5
(21)
Read All Reviews

4.1 / 5
(288)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 499

Ease of Use


2.8 / 5


  • "Difficult to use, and they rope you into an automatic contract that you can't get out of. They bill you monthly, then send you to collections before the contract is even up."

  • "Software was easy to use and has not issues. Prompt payment and everything was great until I tried to cancel."


4.1 / 5


  • "It is user friendly and makes sense. If you have used any other PM successfully, you will love this system and be able to get started right away."

  • "I LOVED THIS SOFTWARE ITS CLOUD BASED USER FRIENDLY IT MET ALL OF OUR NEEDS. I LOVE THE EHR PORTION ALSO."

Customer Support


2 / 5



4 / 5


  • "The Service and Support is top notch. Customer Care stays on an issue until it is resolved, and resolved timely."

  • "They have a great support staff. They're knowledgeable, friendly, and return calls promptly."

Features & Functionality


2.8 / 5



4 / 5


  • "I love how it's easy to pull up on a browser from any computer source. The tabs make it easy to navigate and very user friendly."

  • "CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system."

Value for Money


2.1 / 5



3.8 / 5


  • "It's a very good value for the money, and CareCloud is definitely a long term partner for the success of your business."

  • "The claims follow up and aid with collections provided by CareCloud Concierge allows me (a physician) to do my own billing and save money on an in-house biller."

Product Features

  • check Claims Processing
  • check Claims Scrubbing
  • check Code & Charge Entry
  • check Compliance Tracking
  • close Customizable Dashboard
  • close Dunning Management
  • check Insurance Verification
  • check Invoice History
  • close Practice Management
  • close Quotes/Estimates
  • check Remittance Advice
  • check Claims Processing
  • check Claims Scrubbing
  • check Code & Charge Entry
  • close Compliance Tracking
  • close Customizable Dashboard
  • check Dunning Management
  • check Insurance Verification
  • check Invoice History
  • close Practice Management
  • close Quotes/Estimates
  • check Remittance Advice

Screenshots

View 5 screenshots 71759 thumb
View 5 screenshots 4945 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • close Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ABILITY Network vs CareCloud

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