CareCloud vs eClinicalWorks PM

Starting Price

Not provided by vendor

$499.00/month/user

Best For

Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 48 states and more than 50 specialties.

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties,

Rating


4.1 / 5
(288)
Read All Reviews

3.4 / 5
(289)
Read All Reviews

Ideal number of Users

1 - 499

1 - 1000+

Ease of Use


4.1 / 5


  • "It is user friendly and makes sense. If you have used any other PM successfully, you will love this system and be able to get started right away."

  • "I LOVED THIS SOFTWARE ITS CLOUD BASED USER FRIENDLY IT MET ALL OF OUR NEEDS. I LOVE THE EHR PORTION ALSO."


3.3 / 5


  • "The biggest problem is that they changed the scanning system for version 10. It makes retrieving and printing specific reports very difficult."

  • "Now patients can able to book the appointment of their own in online. A great asset and user friendly to all."

Customer Support


4 / 5


  • "The Service and Support is top notch. Customer Care stays on an issue until it is resolved, and resolved timely."

  • "They have a great support staff. They're knowledgeable, friendly, and return calls promptly."


2.9 / 5


  • "Tech support used to be based solely in India and trouble shooting a tech issue with the language barrier was very frustrating."

  • "We have been very happy with the overall functionality of this software as well as the excellent customer service."

Features & Functionality


4 / 5


  • "I love how it's easy to pull up on a browser from any computer source. The tabs make it easy to navigate and very user friendly."

  • "CareCloud is always working to improve the product and frequent updates are available for free to help users better navigate the system."


3.4 / 5


  • "The whole feel of eCW is that of a clunky data gatherer. It is absolutely dreadful at the point-of-care."

  • "Very easy to find interested information, good and easy interface. Lots of practice works, different opinions and point of view."

Value for Money


3.8 / 5


  • "It's a very good value for the money, and CareCloud is definitely a long term partner for the success of your business."

  • "The claims follow up and aid with collections provided by CareCloud Concierge allows me (a physician) to do my own billing and save money on an in-house biller."


3 / 5


  • "The tech support is horrible and the software goes offline often and the price."

  • "The customization and interface capabilities have also been a big bonus with eCW. It is also great value for the cost."

Product Features

  • check Claims Management
  • check E-Prescribing
  • check EMR / EHR
  • check HIPAA Compliant
  • check Insurance Eligibility Verification
  • close Inventory Management
  • check Multi-Office
  • check Multi-Physician
  • check Patient Billing
  • check Patient Portal
  • check Patient Records
  • close Patient Registration
  • check Patient Scheduling
  • check Physician Scheduling
  • check Claims Management
  • check E-Prescribing
  • check EMR / EHR
  • check HIPAA Compliant
  • check Insurance Eligibility Verification
  • check Inventory Management
  • check Multi-Office
  • check Multi-Physician
  • check Patient Billing
  • check Patient Portal
  • check Patient Records
  • check Patient Registration
  • check Patient Scheduling
  • check Physician Scheduling

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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CareCloud vs eClinicalWorks PM

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