CareCloud vs Epocrates

Starting Price

Not provided by vendor

$174.99/year

Best For

Medical practices of all sizes looking to improve productivity, profitability, and patient care. Our client base includes thousands of providers representing 48 states and more than 50 specialties.

Web-based medical reference tool for hospitals and health systems which helps with drug coverage information reviewing, black box warnings, clinical practice guidelines, collaboration and more.

Ideal number of Users

1 - 499

10 - 1000+

Rating


4.1 / 5
(289)
Read All Reviews

4.5 / 5
(67)
Read All Reviews

Ease of Use


4.1 / 5


  • "That its very user friendly and always updating to improve the quality."

  • "Has general functions that area easy to use for staff and physicians but lacks the robust total functionality that would make the entire practice thrive with this product."


4.5 / 5


  • "Easy to use, comprehensive, slightly less streamlined than its major competitors, but I often use in conjunction with multiple sources regardless."

  • "EASY TO USE EASY TO USE EASY TO USE EASY TO USE."

Customer Support


4 / 5


  • "I like the ease of use, the access to customer service, our dedicated client relationship manager, and their constant focus to improve the features of the software."

  • "The customer service at CareCloud is exceptional!!!!! Anytime we've called they have always been pleasant, helpful and usually are able to solve our issues."


4.4 / 5


Features & Functionality


4 / 5


  • "Needs more intuitiion, more ease of use for staff and physicians."

  • "I enjoy the reporting analytics module to quickly determine a trending issue among our providers within date ranges and the sorting features are endless."


4.4 / 5


  • "Very happy with the app. It is a great resource for health professionals to look up information quickly."

  • "I especially like the research, health related information like current standards and ADA guidelines, and the picture polls too."

Value for Money


3.8 / 5


  • "Once they have your money don't expect to get the same treatment you get during onboarding, completely ghosted us after expressing multiple complaints about functionality and workflow limitations."

  • "The billing and collections modules have increased our revenue."


4.3 / 5


Product Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
Not provided by vendor

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CareCloud vs Epocrates

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