eClinicalWorks PM vs Phreesia

Starting Price

$499.00/month/user

Not provided by vendor

Best For

We offer innovative, customizable solutions for every setting, including primary care offices, ambulatory surgical centers, health centers, hospitals, and mobile clinics, and more than 50 specialties,

Phreesia partners with medical practices and health systems to implement patient intake solutions.

Ideal number of Users

1 - 1000+

50 - 1000+

Rating


3.4 / 5
(290)
Read All Reviews

4 / 5
(48)
Read All Reviews

Ease of Use


3.4 / 5


  • "Poor GUI interface--it's like there was no one on the development team who knew anything about healthcare. Extremely difficult to read typeface--small, poor contrast."

  • "EClinical Works is a very user friendly electronic medical record and billing software that can be a great asset for any physician office no matter what the specialty."


4 / 5


Customer Support


2.9 / 5


  • "Tech Support Horrible and no one knows what the other one is doing or has done. Let me say that again, TECH SUPPORT HORRIBLE."

  • "The company always listens to the users for suggestions and problems. Customer support is great."


4.1 / 5


Features & Functionality


3.4 / 5


  • "They had a class action suit against them for misleading people about Meaningless Use reporting. Their response to problems is that we can pay more for that "feature."

  • "EClinical works is a great EMR if youre looking for simplicity with no frills. It is definitely easy to access from home and gets the job done."


3.9 / 5


  • "Issues with connection at times, losing information in the process thus taking longer to check in a patient. Not always intuitive for our older patients."

  • "Our needs are address quickly and followup has been quick as well. We have been very pleased with our decision and selection of Phreesia."

Value for Money


3 / 5


  • "Tech support can't speak English well thus a terrible language barrier and EVERY phone call with them takes a minimum of 45 minutes due to this so you lose tons of time thus revenue."

  • "They've stayed adaptable to changing interoperability environment. The clinician for very competitive costs can garnish high access to medical home model and progressive kiosk and outreach modalities."


3.8 / 5


  • "Problems - integration with our EHR could not occur due to cost involved."

  • "Implementation was easy although I feel we went into well prepared. It has made the front desk much more efficient, has increased our revenue and decreased paper, printing and statement costs."

Product Features

  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling
  • Claims Management
  • E-Prescribing
  • EMR / EHR
  • HIPAA Compliant
  • Insurance Eligibility Verification
  • Inventory Management
  • Multi-Office
  • Multi-Physician
  • Patient Billing
  • Patient Portal
  • Patient Records
  • Patient Registration
  • Patient Scheduling
  • Physician Scheduling

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eClinicalWorks PM vs Phreesia

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Phreesia vs eClinicalWorks PM