BookSteam vs PatientPop

Starting Price

$19.95/month/user

Not provided by vendor

Best For

small and large businesses

Private Practice Physicians/Doctors Single or Multi-Provider Practices

Rating


4.6 / 5
(73)
Read All Reviews

4.4 / 5
(86)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 49

Ease of Use


4.5 / 5


  • "Used the free trial while trying to find the best booking software for my business. Easy to use, straight forward."

  • "Ease of use for clients. Easy to use as an administrator."


4.5 / 5


  • "It is very user friendly. Customer service is very professional, efficient, warm and friendly if I have an issue with the software."

  • "Website is clean and easy to use. I also like that it helps capture patients we would of lost if we weren't on the top search engines."

Customer Support


4.8 / 5


  • "Very nice and friendly support team, anything I ask they reply instant and professional (and I ask a lot of questions ha)."

  • "Customer service has been helpful and quick each time we've reached out."


4.4 / 5


  • "They are efficient, helpful, and have great customer service."

  • "Decent customer support to help modify/make changes."

Features & Functionality


4.3 / 5


  • "The product had a great visual layout and was somewhat easy to navigate. Only using a trial version, I did not get the full experience."

  • "The support team are prompt in replying and very helpful - even going above and beyond to assist those of us that are not quick so "tech savvy."


4.3 / 5


  • "We like the pictures and the clean design. We love how helpful PatientPop has been and how quickly they respond to our needs."

  • "Ease of it for our customers to use. The web page you built for us is awesome."

Value for Money


4.5 / 5


  • "This does exactly what it says on the tin - schedules appointments - save money because the slots that are booked are scheduled to what i need."

  • "I used to use Genbook software for all of my booking needs, after their price increase I switched over to BookSteam and never looked back."


4.2 / 5


Product Features

  • check Appointment Scheduling
  • check Billing & Invoicing
  • check Drag & Drop
  • check Faculty/Staff Management
  • check Multi-Location
  • check No-Show Tracking
  • check On Call Scheduling
  • check Patient Records Management
  • check Physician Management
  • check Recurring Appointments
  • check Self Service Portal
  • check Appointment Scheduling
  • close Billing & Invoicing
  • close Drag & Drop
  • close Faculty/Staff Management
  • check Multi-Location
  • check No-Show Tracking
  • check On Call Scheduling
  • close Patient Records Management
  • check Physician Management
  • check Recurring Appointments
  • check Self Service Portal

Screenshots

View 4 screenshots 92106 thumb
View 5 screenshots 162302 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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BookSteam vs PatientPop

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