PatientNOW vs vCita

Starting Price

Not provided by vendor

$15.00/month/user

Best For

Plastic/Cosmetic Surgery Practices, Medical Spas, Cosmetic Dermatology, Hormone Health and Wellness, Weight loss

Small businesses who provide services. Over 100,000 users rely on vCita worldwide: accountants, lawyers, business & marketing consultants, coaches, counselors, fitness trainers, educators, and more.

Rating


4 / 5
(105)
Read All Reviews

4.4 / 5
(165)
Read All Reviews

Ideal number of Users

1 - 999

1 - 499

Ease of Use


3.8 / 5


  • "I loved that it was so easy to use and had every laid out."

  • "It's pretty user friendly, Easy to toggle back and forth from screens, Able to do alot of things that we probably don't use efficient enough."


4.4 / 5


  • "I like the ease of use and the time efficiency that this software has brought into the administrative aspects of my ministry."

  • "Vcita is easy to use and setup, and I would recommend any business to incorporate it on their website since it is FREE."

Customer Support


3.9 / 5


  • "I have been a user of PatientNOW for 7 plus years now. We have always received wonderful support from the trainers, managers and support team."

  • "It was okay until it became cloud based. It has good potential but it requires the support team to implement or change pathways."


4.2 / 5


  • "I appreciate excellent customer service as it sets apart the amazing companies from the good companies."

  • "I am not tech savvy but I can use this software and the customer service is excellent."

Features & Functionality


3.6 / 5


  • "Everyone is friendly and responsive and ready to help. I would like to see quicker updates."

  • "The program is very intuitive and easy to use. The pathways are amazing once you figure them out."


4.1 / 5


  • "Ease of use, intuitive, and consistently faultless over time. Customers always comment on how good the system is from their perspective."

  • "Very easy to download and use. Nice design and UX (for customer)."

Value for Money


3.6 / 5


  • "I would recommend this product over GE's Centricty or Nextech. It has many of the same features at less than half the price."

  • "We switched from another more prominent and costly EMR provider."


4.2 / 5


  • "To be fair, they gave me back my money when they could not fix it after some weeks."

  • "Save your money and refuse any free trials, just use the free version."

Product Features

  • check Appointment Management
  • check Before & After Pictures
  • check Client Management
  • check Gift Card Management
  • check HIPAA Compliant
  • check Inventory Management
  • check Treatment Packages
  • check Appointment Management
  • close Before & After Pictures
  • check Client Management
  • close Gift Card Management
  • check HIPAA Compliant
  • close Inventory Management
  • close Treatment Packages

Screenshots

View 2 screenshots 24368 thumb
View 5 screenshots 60094 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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PatientNOW vs vCita

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