StarChapter vs ClubRunner

Awards

Starting Price

$44.00/month

$16.95/month

Best For

StarChapter works directly with local chapter leaders, national associations, association management companies (AMC), and other membership-based organizations.

ClubRunner enables non-profits, boards, service clubs, chambers, and associations of all sizes to build their web presence, improve membership collaboration, automate administration and boost PR.

Ideal number of Users

1 - 49

1000+

Rating


4.3 / 5
(402)
Read All Reviews

4.6 / 5
(137)
Read All Reviews

Ease of Use


3.9 / 5


  • "Membership portal is perfect. Communication portal is wonderful and easy to use."

  • "It's not super user friendly. I think customer service is friendly but support is lacking."


4.2 / 5


  • "In the last few years ClubRunner has vastly improved ease of use and added very useful features. Their tech support group is very responsive."

  • "Everything is a PRO for Club Runner. I really enjoy it's Flexible, the professional look, Ease of Use and it's friendliness with power users."

Customer Support


4.6 / 5


  • "Pros - super easy to use, excellent customer service support, great backend reporting options and registration system is user-friendly too."

  • "Star Chapter has amazing customer service and support. I would recommend them to other non profits."


4.8 / 5


  • "But the most outstanding aspect of this is the phenomenal customer service."

  • "For the beginner and regular users help is never very far away (videos, FAQ's etc and an outstanding Customer service team)."

Features & Functionality


4 / 5


  • "Excellent response time and helpful response. I wish the system were a little more user-friendly/intuitive, but overall, good."

  • "Ability to reach both Members and non-Members with information on upcoming events. Ability to quickly validate membership status during events."


4.4 / 5


  • "Easy to work with and navigate to all the important things that we need to help ease our job."

  • "Majority of the sub-categories are user friendly, really easy to navigate."

Value for Money


4.3 / 5


  • "StarChapter is perfect for MASSP. I am continually amazed that they can meet the needs of my organization with 750 members at such a low price."

  • "Team effort with people like this on your team is great for any company, but for a small 501(c) (3) facing a challenging goal, it's priceless."


4.6 / 5


  • "Well designed, well targeted, cost effective, world wide application and integrated with rotary.org."

  • "For the price, they offer a decent mix of flexible templates, widgets, tools and options for Rotary Clubs of most every size and sophistication."

Product Features

  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management
  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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StarChapter vs ClubRunner

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