PhoneBurner vs The Mortgage Office

Starting Price

$149.00/month/user

Not provided by vendor

Best For

Sales professionals and SMB customers and teams who use the telephone as a sales tool, and want to simplify contact management, follow-up, and sales workflow.

Hard-Money Lenders, Loan Servicers, Note Servicers, Cities, Municipalities, Banks, Credit Unions, Indian Tribes, Private Lenders and more.

Rating


4.8 / 5
(120)
Read All Reviews

4.8 / 5
(170)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


4.8 / 5


  • "We as a start up company chose Phone Burner, because of it's ease of use and ability to help expedite the business development process."

  • "Good customer support when needed very user friendly."


4.7 / 5


  • "My top 3 reasons- Ease of Use, Excellent Customer Service with an 800 number and Updates to ensure compliance with regulations."

  • "Love this software - User Friendly and great time saver."

Customer Support


4.8 / 5


  • "Very pleased with the service and have had amazing customer service and assistance with every part of the implementation."

  • "Very customizable software and always ready to help customer service especially few members who are always very helpful."


4.8 / 5


  • "The ACH and Mortgage Pool modules are user friendly and a great benefit to our business. The support team is always responsive and helpful."

  • "Quality Product, Excellent Customer Service, Would Recommend to Others."

Features & Functionality


4.6 / 5


  • "I especially love the ability to forward all returning calls to by cell phone - the detailed and simple to use follow up calendar + notifications - and the customizable dialer interface."

  • "Ease of use and the ability to quickly move from contact to contact."


4.7 / 5


  • "I like the visual aspect of the ease of locating the major components of loan servicing which are; loans, lenders, vendors and trust accounting."

  • "It's very user friendly type of software and easy to navigate. It helps our day to day work much more easier."

Value for Money


4.6 / 5


  • "This is a great product for functionality, service, price, ease of use, transparency, and consistency Phone Burner is in a league of its own."

  • "Their business practice is true SUBSCRIPTION -- Sign-up monthly, continue month-to-month."


4.7 / 5


  • "TMO will make that growth painless and fluid as we keep our Veteran communities happy with great costumer service that TMO helps up provide."

  • "Our investors are thrilled with the reports they receive generated by the program."

Product Features

  • close Amortization Schedule
  • close Client Database
  • close Closing Documents
  • close Commercial Mortgages
  • check Contact Management
  • close Credit Reporting
  • close Customer Statements
  • check Document Management
  • close Electronic Applications
  • close Government Loans
  • close Loan Origination
  • close Loan Servicing
  • close Pipeline Management
  • close Pre-Qualification
  • close Refinance Management
  • close Residential Mortgages
  • check Amortization Schedule
  • check Client Database
  • check Closing Documents
  • check Commercial Mortgages
  • check Contact Management
  • check Credit Reporting
  • check Customer Statements
  • check Document Management
  • check Electronic Applications
  • check Government Loans
  • check Loan Origination
  • check Loan Servicing
  • check Pipeline Management
  • check Pre-Qualification
  • check Refinance Management
  • check Residential Mortgages

Screenshots

View 5 screenshots 164421 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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PhoneBurner vs The Mortgage Office

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