MasterControl Manufacturing Excellence vs M1

Awards

Starting Price

$1,000.00/month

Not provided by vendor

Best For

Our primary target markets involve quality managers within life science companies that have to deal with heavily regulated products.

Job Shops, Fabricators, and Manufacturing, made-to-order and discrete

Ideal number of Users

2 - 1000+

1 - 999

Rating


4.7 / 5
(33)
Read All Reviews

3.7 / 5
(63)
Read All Reviews

Ease of Use


4.1 / 5


  • "The ease of use for the end user, the customizability of the software you are not limited to what they allow you to do, you have a good free range of features you can manipulate."

  • "Time for new users to feel comfortable in the system is pretty minimal considering how complex the system is as a whole."


3.8 / 5


  • "Customers with limited computer experience find the interface difficult to use outside of tasks they perfomr regularly."

  • "Ease of use, functionality, reporting, scheduling."

Customer Support


4.9 / 5


  • "The MasterControl Customer Service and Technical Support is the best I have experienced with ANY vendor we have had over the years. MasterControl's success comes from its customer's success."

  • "MasterControl is an excellent tool with an outstanding customer care team."


3.7 / 5


Features & Functionality


4.5 / 5


  • "It does mean that MasterControl has helped our company with successful implementation of our Management System foundation that we continue to build on."

  • "I like that it is an established software used to control documents. Once you get the hang of it, it's quite easy to use."


3.7 / 5


  • "The consultants gave employees too much reign over the server and the potential to mess up the data base we were building. Their lack of support for the payroll module."

  • "Their sales team made a really good pitch, then went radio silent the moment we signed up, and quit 6 weeks later."

Value for Money


4.4 / 5



3.2 / 5


  • "Due to the poor / complete lack or support and problems with the installation we are about to change to a new ERP system. This would be the worst investment my company has ever made."

  • "The low cost of overhead to run M1 is its best feature. It is very robust, and runs day after day with minimal support required."

Product Features

  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management
  • Bills of Material
  • Document Management
  • Inventory Management
  • Order Management
  • Production Scheduling
  • Quality Management
  • Quote Management
  • Reporting/Analytics
  • Safety Management
  • Supplier Management
  • Supply Chain Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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MasterControl Manufacturing Excellence vs M1

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M1 vs MasterControl Manufacturing Excellence