Kaseya VSA vs ServiceDesk Plus MSP

Starting Price

Not provided by vendor

$1,445.00/year

Best For

MSPs seeking more revenue & profitability, and small IT Departments needing to do more with less use Kaseya VSA to remotely and easily scale and manage more less than 100 to more than 50,000 endpoints

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

Rating


4 / 5
(168)
Read All Reviews

4 / 5
(3)

Ideal number of Users

1 - 1000+

1 - 1000+

Ease of Use


3.5 / 5

4 / 5

Customer Support


3.5 / 5

3.5 / 5

Features & Functionality


4 / 5

3.5 / 5

Value for Money


4 / 5

4 / 5

Product Features

  • check Backup and Recovery
  • close Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • close Project Management
  • check Remote Access
  • close Scheduling
  • close Backup and Recovery
  • check Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling

Screenshots

View 5 screenshots 173428 thumb
View 5 screenshots 90605 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Kaseya VSA vs ServiceDesk Plus MSP

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