LogicMonitor vs Naverisk RMM & PSA

Starting Price

Not provided by vendor Not provided by vendor

Best For

Our target audience consists of Managed Service Providers, DevOps teams managing critical and intricate infrastructure, and SaaS/e-Commerce companies wanting to achieve optimal performance and uptime.

IT Departments and Managed Service Providers (MSPs), Globally. Looking for an affordable but powerful RMM & PSA solution with great service.

Rating


4.7 / 5
(69)
Read All Reviews

4.7 / 5
(25)
Read All Reviews

Ideal number of Users

2 - 1000+

50 - 1000+

Ease of Use


4.5 / 5


  • "Software is amazing, very easy to use, you can do cloud monitoring and I love it, I suggest you to go with it."

  • "LogicMonitor has an easy to use and understand interface, and does a solid job of monitoring infrastructure. VERY responsive customer support."


4.5 / 5


  • "The platform is for the most part easy to use. It does almost everything we could need as an MSP and even some things we never thought of."

  • "Once you are used to it, it is very easy to use. The team helped us get the initial install up and running."

Customer Support


4.6 / 5



4.8 / 5


Features & Functionality


4.5 / 5


  • "A few minor inefficiencies in the UI, but nothing major for us. And by the way your support is great."

  • "There are hundreds of prebuilt monitoring sets and alerting thresholds. Support is responsive and knowledgeable about the product."


4.3 / 5


  • "The company and team that supports it, as well as the functionalities. The interface was easy to navigate."

  • "This allows me to better sleep each night. M notified if a service or server has gone down or requires any attention."

Value for Money


4.5 / 5


  • "LogicMonitor is worth every penny to have full visibility over your network."

  • "What severity to contact us. Notifications - Enough information is provided in the notifications to engage the customer and begin investigation."


4.7 / 5


Product Features

  • close Backup and Recovery
  • close Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • close Patch Management
  • close Project Management
  • check Remote Access
  • close Scheduling
  • check Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • check Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling

Screenshots

View 5 screenshots 65805 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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LogicMonitor vs Naverisk RMM & PSA

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