Acronis Cyber Backup Cloud vs NinjaRMM

Starting Price

$250.00/month

$3.00/month

Best For

Managed Service Providers IaaS/Hosters Telcos Cloud Resellers

For IT professional that need instantaneous response to user issues and secure their IT environments.

Ideal number of Users

1 - 1000+

1 - 999

Rating


4.4 / 5
(201)
Read All Reviews

4.9 / 5
(87)
Read All Reviews

Ease of Use


4.2 / 5


  • "We have been using this for awhile now and love it's use and that it's very user friendly. We backup and restore all of our images using Acronis and haven't been disappointed."

  • "Easy to set up and use, intuitive interface, and prompts to ensure you are backing up from and to the correct source and target."


4.9 / 5


  • "It does everything we could want. It's easy to use and it's the best value on the market."

  • "NinjaRmm is user friendly and the product is very reliable."

Customer Support


4 / 5



4.9 / 5


  • "Easy to use, tons of features, great cost, great implementation team, great support, and wonderful community."

  • "Simple and effective with excellent account and technical support."

Features & Functionality


4.4 / 5


  • "What I like most about Acronis Backup is its excellent capacity to securely backup and quickly retrieve files and its simplicity to use as it is easily tailored to all kinds of customers."

  • "Acronis is a very stable backup system with encrypted backups that runs overnight. The dashboard is sleek and easy to find a backup."


4.6 / 5


  • "Speed is very important when you are dealing with customers who need quick resolution. Search is great and the speed with which it works is Amazing."

  • "It is very easy to identify and remediate issues, the scheduled actions interface /scripting are terrific and all of my techs love the command line interface."

Value for Money


4.2 / 5


  • "It was very reasonably priced, and it has proven to be such a good tool that I can recommend it to my customers."

  • "There is a free trial available and the price, for the paid sunscription is not too high. There are so many features, but still the software is relatively easy to use."


4.8 / 5


  • "Overall Ninja is a great solution for any MSP looking to save some money and make supporting your clients easy and not a chore."

  • "It's great for MSPs, comes with all the necessary features and integrations. The cost is very affordable and they offer 3rd party licenses for a great price e.g. TeamViewer."

Product Features

  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling
  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling

Screenshots

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Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Acronis Cyber Backup Cloud vs NinjaRMM

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