Accelo vs mspStack

Starting Price

$39.00/month/user

$0.10

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Our market is MSPs (and resellers who want to become MSPs) that want to deliver higher margin Cloud services reliably while saving money on sales and technical personnel.

Rating


4.4 / 5
(129)
Read All Reviews

5 / 5
(1)

Ideal number of Users

1 - 1000+

100 - 999

Ease of Use


4.1 / 5


  • "Ease of use, completely customizable, thoughtful and useful features."

  • "Helps our team easily track time between projects. Design is easy to use and pleasant to look at."


4 / 5


Customer Support


4.4 / 5


  • "Lots of features, great customer support, great for CRM and project management."

  • "Support team and onboarding experience is fantastic."


5 / 5


Features & Functionality


4.4 / 5


  • "It feels like they care about their customers. They're super genuine people."

  • "Being able to quickly reference old notes and tickets is critical to resolving issues and looking professional. The timers are immensely useful."


4 / 5


Value for Money


4.3 / 5


  • "The price and the functionality is great. Very easy to start using."

  • "Great to create projects, managed services agreements, invoicing, cost models, quotations."


5 / 5


Product Features

  • close Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • close Help Desk
  • check Issue Management
  • close Live Chat
  • close Patch Management
  • check Project Management
  • close Remote Access
  • check Scheduling
  • check Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • close Patch Management
  • close Project Management
  • check Remote Access
  • check Scheduling

Screenshots

View 5 screenshots 31431 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Accelo vs mspStack

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