Accelo vs MSP360 (CloudBerry) Managed Backup

Starting Price

$39.00/month/user

Not provided by vendor

Best For

Any professional service organization that serves clients and bills for time. Accelo streamlines all client service processes in one place, managing team schedules and projects.

Managed Service Providers, IT Service Providers, VARs, System Integrators

Rating


4.4 / 5
(129)
Read All Reviews

4.6 / 5
(116)
Read All Reviews

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4.1 / 5


  • "Ease of use, completely customizable, thoughtful and useful features."

  • "Helps our team easily track time between projects. Design is easy to use and pleasant to look at."


4.4 / 5


  • "The speed of the program was a plus, as was the ease of use. Integrated better than I expected as well."

  • "It is an efficient software that offers backup to files that are stored even in PCs. Easy to use and install."

Customer Support


4.4 / 5


  • "Lots of features, great customer support, great for CRM and project management."

  • "Support team and onboarding experience is fantastic."


4.5 / 5


Features & Functionality


4.4 / 5


  • "It feels like they care about their customers. They're super genuine people."

  • "Being able to quickly reference old notes and tickets is critical to resolving issues and looking professional. The timers are immensely useful."


4.6 / 5


  • "The user interface is great and is very easy to navigate around. It makes it very easy to select which files and folders need to be backed up."

  • "Overall our experience has been good. Only one call to support has been needed and the resolved our issue quickly."

Value for Money


4.3 / 5


  • "The price and the functionality is great. Very easy to start using."

  • "Great to create projects, managed services agreements, invoicing, cost models, quotations."


4.6 / 5


  • "The software is great, the prices are below other products and the Customer SUpport is very good."

  • "Very reliable high quality product with ability to back up information both locally and on the online platform, great value for money."

Product Features

  • close Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • close Help Desk
  • check Issue Management
  • close Live Chat
  • close Patch Management
  • check Project Management
  • close Remote Access
  • check Scheduling
  • check Backup and Recovery
  • close Billing & Invoicing
  • close CRM
  • close Dashboard
  • close Help Desk
  • close Issue Management
  • close Live Chat
  • close Patch Management
  • close Project Management
  • check Remote Access
  • check Scheduling

Screenshots

View 5 screenshots 31431 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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Accelo vs MSP360 (CloudBerry) Managed Backup

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share Share Your Comparison of MSP360 (CloudBerry) Managed Backup vs Accelo