ConnectWise Manage vs LogMeIn Central

Starting Price

Not provided by vendor Not provided by vendor

Best For

Made for companies that sell, service, and support technology - from managed service providers to managed print, VOIP, and VARs.

Small Business, Mid Size Business, and Large Enterprises in Internal IT, MSPs, and Tech Support organizations.

Rating


4.1 / 5
(171)
Read All Reviews

4.5 / 5
(267)
Read All Reviews

Ideal number of Users

1 - 499

1 - 999

Ease of Use


3.6 / 5


  • "The ease of use and ability to locate the data you're looking for quickly is great. It's been a great tool for us."

  • "Some parts are a little clunky but over all the best I have used. The chat option is very good to have as well."


4.5 / 5


  • "I have used this several time to have people help me on my computer and it has worked great and is easy to use and install."

  • "If you can stick with the free plan, it is a great and easy to use tool."

Customer Support


4 / 5


  • "Complete solution for Managed Service Providers. Great product for tracking your billable time and help desk tickets."

  • "Specific for the MSP industry. Connectwise is also very community driven, so that helps a lot with learning to leverage the software better."


4.2 / 5


Features & Functionality


4.2 / 5


  • "This program is very easy to navigate and find information that you need to successfully manage your business contact information and orders."

  • "I am able to quickly and easily adjust my day with the team. The scheduling aspect of the app is amazing."


4.4 / 5


  • "I liked how easy this product is to use. The interface is very clean and intuitive."

  • "Not having to put addition on building to have extra work force was wonderful."

Value for Money


3.9 / 5


  • "It tracks time, tickets, staffing/resources all in one roof. It has great job costing and integrates well with lots of other software."

  • "Ve used other much more expensive management platforms in the past, and they cost a lot more and had less features. Connectwise does a ton, and I would highly recommend it for any IT service provider."


3.8 / 5


  • "This is a very smart product and it's cost effective, especially in terms of the solutions it provides."

  • "Price is good for small office with limited computers. Works with all browsers that I have tried it with, although some better than others."

Product Features

  • check Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • check Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling
  • check Backup and Recovery
  • close Billing & Invoicing
  • close CRM
  • check Dashboard
  • close Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation

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ConnectWise Manage vs LogMeIn Central

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