ServiceDesk Plus MSP vs Traverse Monitoring

Starting Price

$1,445.00/year

Not provided by vendor

Best For

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

Traverse Monitoring is purpose built for MSPs and IT professionals looking to closely monitor network performance and understand root cause of service impacting issues.

Rating


4 / 5
(3)


5 / 5
(1)

Ideal number of Users

1 - 1000+

2 - 999

Ease of Use


4 / 5

5 / 5

Customer Support


3.5 / 5

4 / 5

Features & Functionality


3.5 / 5

5 / 5

Value for Money


4 / 5

5 / 5

Product Features

  • close Backup Management
  • check Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Remote Systems Monitoring
  • check Scheduling
  • close Backup Management
  • close Billing & Invoicing
  • close CRM
  • check Dashboard
  • close Help Desk
  • close Issue Management
  • close Live Chat
  • close Patch Management
  • close Project Management
  • close Remote Access
  • check Remote Systems Monitoring
  • close Scheduling

Screenshots

View 5 screenshots 90605 thumb
View 5 screenshots 68391 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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ServiceDesk Plus MSP vs Traverse Monitoring

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