HarmonyPSA vs NinjaRMM

Starting Price

$55.00/month/user

$3.00/month

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

For IT professional that need instantaneous response to user issues and secure their IT environments.

Rating


4.5 / 5
(17)
Read All Reviews

4.9 / 5
(80)
Read All Reviews

Ideal number of Users

10 - 999

1 - 1000+

Ease of Use


4 / 5



4.9 / 5


  • "Patch management feature blows all other RMM's out of the water, ease of use is what all other RMM products hope for."

  • "That it is easy to use and deploy. Makes it easy to train Technicians and have them helping clients right away."

Customer Support


4.5 / 5



4.9 / 5


  • "NinjaRMM's customer support team is dedicated to helping make NinjaRMM both priced right and function well for your needs."

  • "The online community is very active and the key people at NinjaRMM are right there just as involved and always ready to listen to new ideas."

Features & Functionality


4.2 / 5


  • "Harmony is a great product that caters for the numerous commercial and contractual requirements of projects and frameworks."

  • "They have a relatively small team, but their staff is intimately knowledgeable about the product, and any support requests are fulfilled quickly."


4.6 / 5


  • "Yet despite the simplicity, it is also very powerful. I have confidence that I know the status of all our Windows systems."

  • "It's compact but powerful. Not as big and cluttered as other RMMs."

Value for Money


4.3 / 5



4.8 / 5


  • "We get RMM, Teamviewer, Webroot and Malwarebytes all for the cost of the RMM agent. Their support is great too."

  • "Better management of my hosts and cost savings."

Product Features

  • check Backup and Recovery
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • check Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling
  • check Backup and Recovery
  • check Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Scheduling

Screenshots

View 5 screenshots 87500 thumb
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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HarmonyPSA vs NinjaRMM

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