HarmonyPSA vs ServiceDesk Plus MSP

Starting Price

Not provided by vendor

$1,445.00/year

Best For

IT services and consulting companies, MSPs and ISVs with complex billing models looking for a consolidated system to automate business process, improving efficiency, accuracy and visibility.

ServiceDesk Plus MSP provides a comprehensive service desk to managed service providers with the ease of use SMBs need and the powerful features that enterprises demand to level-up their business.

Rating


4.5 / 5
(17)


4 / 5
(3)

Ideal number of Users

10 - 999

1 - 1000+

Ease of Use


4 / 5

4 / 5

Customer Support


4.5 / 5

3.5 / 5

Features & Functionality


4.5 / 5

3.5 / 5

Value for Money


4.5 / 5

4 / 5

Product Features

  • check Backup Management
  • check Billing & Invoicing
  • check CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • check Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Remote Systems Monitoring
  • check Scheduling
  • close Backup Management
  • check Billing & Invoicing
  • close CRM
  • check Dashboard
  • check Help Desk
  • check Issue Management
  • close Live Chat
  • check Patch Management
  • check Project Management
  • check Remote Access
  • check Remote Systems Monitoring
  • check Scheduling

Screenshots

View 5 screenshots 87500 thumb
View 5 screenshots 90605 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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HarmonyPSA vs ServiceDesk Plus MSP

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