SolarWinds N-central vs ScriptRunner

Starting Price

Not provided by vendor

$38.00/month/user

Best For

Growing IT Service Providers and Managed Service Providers (MSPs)

- Primary: SysAdmins and Service Desk it IT-Operations and Managed Service Provider. - Secondary: Departments and End User Self Service

Product Features

  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling
  • Backup and Recovery
  • Billing & Invoicing
  • CRM
  • Dashboard
  • Help Desk
  • Issue Management
  • Live Chat
  • Patch Management
  • Project Management
  • Remote Access
  • Scheduling

Ideal number of Users

10 - 1000+

10 - 1000+

Rating


3.9 / 5
(32)
Read All Reviews

4.5 / 5
(4)

Ease of Use


3.5 / 5

3.8 / 5

Customer Support


3.1 / 5

4.8 / 5

Features & Functionality


4.1 / 5

4 / 5

Value for Money


3.5 / 5

3.8 / 5

Pros

  • "Very mature and stable solution that scales well and is a constantly evolving and growing product."

  • "The patch management feature is far superior compared to any other platform I have used. They are partnered with BitDefender offering an integrated AV solution providing a true complete RMM solution."

Cons

  • "Support has been very hit or miss and lately they have fallen into the "Miss" category. We had an issue where monitored services of a device were disappearing."

  • "Can be a little intimidating. There is a lot going on in this package."

Screenshots

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View 3 screenshots 130368 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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SolarWinds N-central vs ScriptRunner

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ScriptRunner vs SolarWinds N-central