--- title: "Best Managed Service Providers (MSP) Software for Small Businesses 2026 | Capterra" description: "Find and compare the 2026 best Managed Service Providers (MSP) software for small businesses, using our interactive tool to quickly narrow your choices based on businesses like yours." source_url: "https://www.capterra.com/msp-software/s/small-businesses/" page_type: "subcategory" language: "en" --- # Best Managed Service Providers (MSP) Software for small business ## Top 10 ranked by small-business reviewer ratings ### Ranked small business Managed Service Providers (MSP) products | Rank | Product | Rating | Key attribute | Starting price | Key features | | --- | --- | --- | --- | --- | --- | | 1 | [Action1](https://www.capterra.com/p/180609/Action1-RMM/) | 5.0 out of 5 (28 category reviews) | Highly rated for Ease of Setup | Contact vendor | Backup and Recovery, Dashboard, Issue Management, Patch Management, Remote Access/Control, Remote Monitoring & Management, Scheduling, Server Monitoring | | 2 | [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) | 4.7 out of 5 (20 category reviews) | Highly rated for Quality of Support | $99.00 Other, One Time | Backup and Recovery, Dashboard, Issue Management, Remote Access/Control, Remote Monitoring & Management, Scheduling, Server Monitoring | | 3 | [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) | 4.7 out of 5 (90 category reviews) | Highly rated for Ease of Use | ₹480.00 Flat Rate, Per Month | Backup and Recovery, Dashboard, Issue Management, Remote Access/Control, Remote Monitoring & Management, Scheduling, Server Monitoring, Support Ticket Management | | 4 | [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) | 4.7 out of 5 (24 category reviews) | Highly rated for Value for Money | $8.25 Per User, Per Month | Backup and Recovery, Dashboard, Issue Management, Remote Access/Control, Remote Monitoring & Management, Support Ticket Management | | 5 | [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/) | 4.7 out of 5 (26 category reviews) | Highly rated for Quality of Support | $1.50 Other, Per Month | Backup and Recovery, Dashboard, Issue Management, Patch Management, Remote Access/Control, Remote Monitoring & Management, Server Monitoring | | 6 | [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) | 4.7 out of 5 (45 category reviews) | Highly rated for Ease of Use | Contact vendor | Backup and Recovery, Dashboard, Issue Management, Patch Management, Remote Access/Control, Remote Monitoring & Management, Scheduling, Server Monitoring, Support Ticket Management | | 7 | [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/) | 4.8 out of 5 (32 category reviews) | Highly rated for Ease of Use | $875.00 Other, Per Year | Backup and Recovery, Dashboard, Issue Management, Remote Monitoring & Management, Scheduling | | 8 | [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/) | 4.8 out of 5 (45 category reviews) | Highly rated for Value for Money | $19.00 Other, Per Month | Backup and Recovery, Dashboard, Remote Access/Control, Remote Monitoring & Management, Scheduling, Server Monitoring | | 9 | [IT Glue](https://www.capterra.com/p/170401/ITGlue/) | 4.7 out of 5 (149 category reviews) | Highly rated for Ease of Use | $29.00 Per User, Per Month | Backup and Recovery, Dashboard, Issue Management, Remote Monitoring & Management, Support Ticket Management | | 10 | [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) | 4.7 out of 5 (69 category reviews) | Highly rated for Ease of Setup | Contact vendor | Backup and Recovery, Dashboard, Issue Management, Remote Access/Control, Remote Monitoring & Management, Scheduling | For the complete directory, see [the full product list](#full-product-list). --- ## See top 10 product details ### 1. [Action1](https://www.capterra.com/p/180609/Action1-RMM/) Rating: 5.0 out of 5 (28 category reviews) Key attribute: Highly rated for Ease of Setup Starting price: Contact vendor Free trial: Not available Free version: Available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Patch Management - Remote Access/Control - Remote Monitoring & Management - Scheduling - Server Monitoring --- ### 2. [NAKIVO Backup & Replication](https://www.capterra.com/p/161328/NAKIVO/) Rating: 4.7 out of 5 (20 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $99.00 Other, One Time Free trial: Available Free version: Available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Access/Control - Remote Monitoring & Management - Scheduling - Server Monitoring --- ### 3. [Zoho Assist](https://www.capterra.com/p/112011/Zoho-Assist/) Rating: 4.7 out of 5 (90 category reviews) Key attribute: Highly rated for Ease of Use Starting price: ₹480.00 Flat Rate, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Access/Control - Remote Monitoring & Management - Scheduling - Server Monitoring - Support Ticket Management #### Pros based on reviews - Intuitive and accessible interface - Reliable remote support solution #### Cons based on reviews - Occasional lag and slow connections - Cumbersome multi-monitor management --- ### 4. [Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Rating: 4.7 out of 5 (24 category reviews) Key attribute: Highly rated for Value for Money Starting price: $8.25 Per User, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Access/Control - Remote Monitoring & Management - Support Ticket Management #### Pros based on reviews - Effortless setup and navigation - Consistent and stable performance #### Cons based on reviews - Occasional lag and slowdowns - Challenging multi-monitor handling --- ### 5. [Domotz](https://www.capterra.com/p/149665/Domotz-PRO/) Rating: 4.7 out of 5 (26 category reviews) Key attribute: Highly rated for Quality of Support Starting price: $1.50 Other, Per Month Free trial: Available Free version: Available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Patch Management - Remote Access/Control - Remote Monitoring & Management - Server Monitoring --- ### 6. [NinjaOne](https://www.capterra.com/p/184229/NinjaOne/) Rating: 4.7 out of 5 (45 category reviews) Key attribute: Highly rated for Ease of Use Starting price: Contact vendor Free trial: Available Free version: Not available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Patch Management - Remote Access/Control - Remote Monitoring & Management - Scheduling - Server Monitoring - Support Ticket Management --- ### 7. [VM Backup](https://www.capterra.com/p/122717/Hyper-V-Backup/) Rating: 4.8 out of 5 (32 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $875.00 Other, Per Year Free trial: Available Free version: Available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Monitoring & Management - Scheduling --- ### 8. [Comet Backup](https://www.capterra.com/p/162943/Comet-Backup/) Rating: 4.8 out of 5 (45 category reviews) Key attribute: Highly rated for Value for Money Starting price: $19.00 Other, Per Month Free trial: Available Free version: Not available #### Features reviewers most value - Backup and Recovery - Dashboard - Remote Access/Control - Remote Monitoring & Management - Scheduling - Server Monitoring --- ### 9. [IT Glue](https://www.capterra.com/p/170401/ITGlue/) Rating: 4.7 out of 5 (149 category reviews) Key attribute: Highly rated for Ease of Use Starting price: $29.00 Per User, Per Month Free trial: Not available Free version: Not available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Monitoring & Management - Support Ticket Management #### Pros based on reviews - Centralized secure credential storage - Flexible and linked asset tracking #### Cons based on reviews - Inconsistent and limited search experience --- ### 10. [MSP360 Backup](https://www.capterra.com/p/143536/MSP360-Managed-Backup/) Rating: 4.7 out of 5 (69 category reviews) Key attribute: Highly rated for Ease of Setup Starting price: Contact vendor Free trial: Available Free version: Not available #### Features reviewers most value - Backup and Recovery - Dashboard - Issue Management - Remote Access/Control - Remote Monitoring & Management - Scheduling --- ## All managed service providers (msp) software for small businesses [4.7 (9)](https://www.capterra.com/p/275290/ManageEngine-RMM-Central/#reviews) RMM Central unifies endpoint management and network monitoring for MSPs and helps automate the complete IT from a single console. [Learn more about ManageEngine RMM Central](https://www.capterra.com/p/275290/ManageEngine-RMM-Central/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.4 (168)](https://www.capterra.com/p/146147/Miradore-Online/reviews/) Cloud-based MDM and UEM platform for IT teams and MSPs to manage, secure, and automate Android, Apple, and Windows device fleets. [Learn more about LogMeIn Miradore](https://www.capterra.com/p/146147/Miradore-Online/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Cove Data Protection is a cloud-first backup & disaster recovery service for servers, workstations, and Microsoft 365. [Learn more about Cove Data Protection](https://www.capterra.com/p/163343/Backup-and-Recovery/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management 83% recommend this product [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) [Capterra Shortlist](https://www.capterra.com/msp-software/#shortlist) RMM software helping IT providers manage endpoints, users, and devices and offers remote access, ticketing, and billing features. [Learn more about N-sight RMM](https://www.capterra.com/p/163344/N-sight/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.7 (736)](https://www.capterra.com/p/162972/Splashtop-Business-Access/reviews/) [Capterra Shortlist](https://www.capterra.com/msp-software/#shortlist) Splashtop Remote Support helps MSPs with unattended access for seamless IT operations, improving service delivery and client management [Learn more about Splashtop](https://www.capterra.com/p/162972/Splashtop-Business-Access/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management 92% recommend this product [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) [Capterra Shortlist](https://www.capterra.com/msp-software/#shortlist) N-central is a remote monitoring and management platform that helps MSPs and IT teams manage, automate, and secure IT infrastructure. [Learn more about N-central](https://www.capterra.com/p/13803/N-central/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.2 (73)](https://www.capterra.com/p/239557/ConnectWise-RMM/reviews/) ConnectWise RMM is a new solution built upon the ConnectWise Platform that combines: out-of-the-box automation with robust automation. [Learn more about ConnectWise RMM](https://www.capterra.com/p/239557/ConnectWise-RMM/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [5.0 (1)](https://www.capterra.com/p/10023526/ManageEngine-Mobile-Device-Manager-Plus-MSP/#reviews) Mobile Device Manager Plus MSP remotely manages and secures client mobile devices for MSPs. [Learn more about ManageEngine Mobile Device Manager Plus MSP](https://www.capterra.com/p/10023526/ManageEngine-Mobile-Device-Manager-Plus-MSP/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.4 (75)](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/reviews/) [Capterra Shortlist](https://www.capterra.com/msp-software/#shortlist) OpManager MSP is a comprehensive network management software specially crafted for MSPs. [Learn more about ManageEngine OpManager MSP](https://www.capterra.com/p/212602/ManageEngine-OpManager-MSP/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management [4.8 (6)](https://www.capterra.com/p/246641/Heimdal-eXtended-Detection-and-Response-XDR/#reviews) Designed to empower MSSPs and IT pros with end-to-end consolidated security that eliminates the need for multiple disparate solutions.  [Learn more about Heimdal XDR](https://www.capterra.com/p/246641/Heimdal-eXtended-Detection-and-Response-XDR/) Managed Service Providers (MSP) features reviewers most value Backup and Recovery Dashboard Issue Management Patch Management Remote Access/Control Remote Monitoring & Management Scheduling Server Monitoring Support Ticket Management ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (136) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Backup and Recovery Billing & Invoicing Configuration Management Contract/License Management CRM Customizable Reports Dashboard Generative AI Help Desk Management Issue Management IT Asset Tracking Patch Management Performance Metrics Policy Management Remote Access/Control Remote Monitoring & Management Scheduling Security Tools Self Service Portal Server Monitoring Service Level Agreement (SLA) Management Support Ticket Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Remote Monitoring and Management Software](https://www.capterra.com/remote-monitoring-and-management-software/)[Website Builder Software](https://www.capterra.com/website-builder-software/)[Database Software](https://www.capterra.com/database-management-software/)[Website Monitoring Software](https://www.capterra.com/website-monitoring-software/)[Browser Software](https://www.capterra.com/browser-software/)[Log Management Software](https://www.capterra.com/log-management-software/)[IoT Software](https://www.capterra.com/iot-software/)[Augmented Reality Software](https://www.capterra.com/augmented-reality-software/)[Virtual Reality (VR) Software](https://www.capterra.com/vr-software/)[Log Analysis Software](https://www.capterra.com/log-analysis-software/) I'm looking for Managed Service Providers (MSP) Software that is: [Free](https://www.capterra.com/msp-software/s/free/)