Veevart vs Blackbaud Altru

Starting Price

Not provided by vendor Not provided by vendor

Best For

Museums that want to get a 360 degree visibility over their visitors' journey

Cloud-based solution that allows museums, educational institutions and non-profit organizations manage client memberships, ticketing operations, incoming visitors and fundraising campaigns.

Ideal number of Users

1 - 1000+

1 - 1000+

Rating


5 / 5
(9)
Read All Reviews

4.1 / 5
(31)
Read All Reviews

Ease of Use


4.6 / 5



3.7 / 5


  • "Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome."

  • "Ease of use for an entry-level user. The system has an incredible ability to capture and relate data."

Customer Support


4.8 / 5



4.5 / 5


  • "I also think the customer service is wonderful and always available - which is great."

  • "Besides knowledge bases, an awesome community for sharing and getting info, the chat service is incredible. They actually solve issues and answer questions with real experts."

Features & Functionality


4.9 / 5



3.8 / 5


  • "My larger frustration is that Blackbaud's teams didn't seem to communicate with each other or take lessons learned when building different products."

  • "I enjoy the ability to navigate different ways to get the same result, it helps with training people who learn and think in different patterns."

Value for Money


4.9 / 5



4.1 / 5


Product Features

  • Collections Management
  • Event Management
  • Exhibit Management
  • Gift Shop POS
  • Grant Management
  • Insurance Management
  • Membership Management
  • Ticketing
  • Collections Management
  • Event Management
  • Exhibit Management
  • Gift Shop POS
  • Grant Management
  • Insurance Management
  • Membership Management
  • Ticketing

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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