---
title: "Best Natural Language Processing (NLP) Software 2026 | Capterra"
description: "Find the top Natural Language Processing (NLP) software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs."
source_url: "https://www.capterra.com/natural-language-processing-software/"
page_type: "category"
language: "en"
---

# Best Natural Language Processing (NLP) Software

Last updated on September 11, 2026

How to find the right Natural Language Processing (NLP) Software?

Learn more from our team about Natural Language Processing (NLP) Software pricing features and benefits in our Natural Language Processing (NLP) Buyers Guide

Verified Insights

Provider data verified by our Software Research team and reviews moderated by our Reviews Verification team.  
[Learn more](https://www.capterra.com/our-story/)

## What is natural language processing software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on September 11, 2026

Natural language processing (NLP) software helps computers understand, interpret, and manipulate the human language (speech or text) through the use of artificial intelligence. NLP software uses a combination of computational linguistics and machine learning to process human language and understand the speaker’s sentiment. 

NLP software can also translate text from one language to another, summarize large volumes of text, and respond to spoken commands. Digital assistants, speech-to-text software, chatbots, and voice-activated GPS systems all operate on NLP technology.

* * *

For more information consult our [Natural Language Processing (NLP) Buyers Guide](#buyers-guide-content)

## kama.ai

Profile: [kama.ai](https://www.capterra.com/p/234532/kama-DEI/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Responsible AI Agents that don't hallucinate. Accurate, accountable, brand-safe answers and actions your organization can trust.

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: Yes

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Available

- Search/Filter: Not available

- Multi-Language: Not available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

---

## Google Cloud Translation AI

Rating: 4.8 out of 5 (5 reviews)

Profile: [Google Cloud Translation AI](https://www.capterra.com/p/264721/Google-Cloud-Translation-AI/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-based solution that helps teams translate websites, apps, documents, and media in 189 languages using neural machine translation.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $20.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.4 out of 5 (5 reviews)

### Integrations tab

Google Cloud Translation AI connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/264721/Google-Cloud-Translation-AI/#integrations)

#### Most popular integrations

- Hub: 4.5 rating

---

## SAS Viya

Rating: 4.4 out of 5 (12 reviews)

Profile: [SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 3.9 out of 5

- Features: 4.4 out of 5

- Value for Money: 3.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Not available

- AI Copilot: Available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.1 out of 5 (12 reviews)

### Integrations tab

SAS Viya connects with 38+ software tools.

[See all integrations](https://www.capterra.com/p/10004983/SAS-Viya/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- OneDrive: 4.5 rating

- Google Analytics 360: 4.7 rating

- Twitter/X: 4.5 rating

- YouTube: 4.7 rating

- Facebook Business Suite: 4.3 rating

- Azure Synapse Analytics: 4.3 rating

- Red Hat Enterprise Linux: 4.6 rating

- Databricks: 4.5 rating

---

## Speechmatics

Rating: 4.5 out of 5 (2 reviews)

Profile: [Speechmatics](https://www.capterra.com/p/142054/Speechmatics/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Speechmatics is the best-in-market speech-to-text & Voice AI for enterprises. Serving media, contact centers, healthcare and more.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.03

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Available

### Gallery tab

Ease of use: 4.5 out of 5 (2 reviews)

---

## Microsoft 365

Rating: 4.6 out of 5 (14,156 reviews)

Profile: [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Microsoft 365 is a subscription suite offering apps, cloud storage, and AI tools for personal and family creation and collaboration.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.3 out of 5

#### Pros and cons based on reviews

Pros:

- Versatile document creation suite

- Comprehensive academic toolkit

Cons:

- Frequent glitches and crashes

- Costly subscription model

#### Starting price

Starting price: $6.00

Pricing details: Per User, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Not available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

#### Feature-related review snippet

Reviewer: Danielle S.

Reviewer details: Publishing, Self-employed

Published: April 7, 2026

> "The user-friendly interface, along with advanced capabilities, making it a versatile option for both personal and professional use."

### Gallery tab

Ease of use: 4.5 out of 5 (14,156 reviews)

#### Related review snippet

Reviewer: Verified Reviewer

Reviewer details: Food & Beverages, 501-1,000 employees

Published: May 27, 2026

> "Overall, Microsoft 365 has provided me and my company the ability to integrate multiple services and abilities while providing seamless access and integration with cloud services allowing access across multiple platforms and devices."

### Integrations tab

Microsoft 365 connects with 12+ software tools.

[See all integrations](https://www.capterra.com/p/227157/Microsoft-365/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Microsoft PowerPoint: 4.8 rating

- Microsoft Excel: 4.8 rating

- Zoom Workplace: 4.6 rating

- OneDrive: 4.8 rating

- Microsoft Teams: 4.6 rating

#### Integrations-related review snippet

Reviewer: Sven S.

Reviewer details: Real Estate, 1-10 employees

Published: April 21, 2026

> "I especially value the seamless integration between Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, because it allows me to move between tasks without interruption."

---

## Brandwatch

Rating: 4.2 out of 5 (255 reviews)

Profile: [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Social media software that enables businesses to engage customers through analytics, AI insights, and collaborative content.

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 4.4 out of 5

- Features: 3.9 out of 5

- Value for Money: 3.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Sentiment Analysis: 5.0 rating

- Text Analysis: 5.0 rating

### Gallery tab

Ease of use: 4.1 out of 5 (255 reviews)

#### Related review snippet

Reviewer: Flynn M.

Reviewer details: Sports, 51-200 employees

Published: April 29, 2026

> "The ability to build custom queries and dashboards is a major strength, allowing you to tailor insights specifically to your campaigns or reporting needs."

### Integrations tab

Brandwatch connects with 18+ software tools.

[See all integrations](https://www.capterra.com/p/277011/Brandwatch/#integrations)

#### Most popular integrations

- Google Drive: 4.8 rating

- Dropbox: 4.5 rating

- Salesforce Sales Cloud: 4.4 rating

- OneDrive: 4.5 rating

- Shopify: 4.5 rating

- Box: 4.4 rating

- Zendesk Suite: 4.4 rating

- Bitly: 4.8 rating

- Salesforce Service Cloud: 4.5 rating

---

## SAS Visual Analytics

Rating: 4.3 out of 5 (59 reviews)

Profile: [SAS Visual Analytics](https://www.capterra.com/p/266531/SAS-Visual-Analytics/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Augmented analytics and chatbots in SAS Visual Analytics accelerate insights and help uncover stories hidden in your data.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 4.0 out of 5

- Features: 4.5 out of 5

- Value for Money: 3.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $8000.00

Pricing details: Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

#### Feature-related review snippet

Reviewer: Julian V.

Reviewer details: Higher Education, 5,001-10,000 employees

Published: January 6, 2025

> "It is an intuitive way to visualize results."

### Gallery tab

Ease of use: 4.2 out of 5 (59 reviews)

#### Related review snippet

Reviewer: Julian V.

Reviewer details: Higher Education, 5,001-10,000 employees

Published: January 6, 2025

> "It is an intuitive way to visualize results."

### Integrations tab

SAS Visual Analytics connects with 27+ software tools.

[See all integrations](https://www.capterra.com/p/266531/SAS-Visual-Analytics/#integrations)

#### Most popular integrations

- Google Cloud: 4.7 rating

- Google Cloud Storage: 4.8 rating

- Microsoft Azure: 4.6 rating

- AWS CloudFormation: 4.5 rating

- AWS Management Console: 4.6 rating

- AWS Config: 4.6 rating

- OpenShift: 4.4 rating

- AWS CodePipeline: 4.6 rating

- AWS Identity and Access Management (IAM): 4.8 rating

---

## Denser Search and Chat

Rating: 5.0 out of 5 (31 reviews)

Profile: [Denser Search and Chat](https://www.capterra.com/p/10019191/Denser-AI/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Cloud-based AI chatbot and search platform that delivers cited answers from a business's own content via websites, PDFs, and documents.

#### Rating breakdown

- Ease of Use: 4.9 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $19.00

Pricing details: Flat Rate, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Not available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Not available

- Multi-Language: Not available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

#### Feature-related review snippet

Reviewer: kokebe N.

Reviewer details: Program Development, 1-10 employees

Published: April 3, 2024

> "The advanced search functionality, coupled with its ability to provide precise answers and cite source documents, has significantly enhanced our user experience."

### Gallery tab

Ease of use: 4.9 out of 5 (31 reviews)

#### Related review snippet

Reviewer: kokebe N.

Reviewer details: Program Development, 1-10 employees

Published: April 3, 2024

> "The advanced search functionality, coupled with its ability to provide precise answers and cite source documents, has significantly enhanced our user experience."

---

## KPI6

Rating: 4.5 out of 5 (27 reviews)

Profile: [KPI6](https://www.capterra.com/p/219822/KPI6/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

KPI6 is the Consumer Intelligence Suite providing unsolicited-based insights to improve the effectiveness of decision-making processes

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €15000.00

Pricing details: Usage Based, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Not available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

#### Feature-related review snippet

Reviewer: Marco R.

Reviewer details: Internet, 11-50 employees

Published: July 9, 2021

> "The tool offers more insights than the standard platform, and we can analyze better all the data thanks to the data visualization part."

### Gallery tab

Ease of use: 4.4 out of 5 (27 reviews)

#### Related review snippet

Reviewer: Marco R.

Reviewer details: Internet, 11-50 employees

Published: July 9, 2021

> "The tool offers more insights than the standard platform, and we can analyze better all the data thanks to the data visualization part."

### Integrations tab

KPI6 connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/219822/KPI6/#integrations)

#### Most popular integrations

- Google Docs: 4.7 rating

- Tableau: 4.6 rating

- Google Data Studio: 4.5 rating

- SAS-STAT Software: 4.4 rating

---

## ElevenLabs

Rating: 4.7 out of 5 (25 reviews)

Profile: [ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.8 out of 5

- Features: 4.8 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Text Analysis: 4.7 rating

- Machine Learning: 4.0 rating

#### Feature-related review snippet

Reviewer: Karen C.

Reviewer details: E-Learning, Self-employed

Published: May 13, 2024

> "This level of customization ensures that users like me can tailor the generated voices to suit our specific needs and preferences, leading to high-quality and authentic audio outputs."

### Gallery tab

Ease of use: 4.8 out of 5 (25 reviews)

#### Related review snippet

Reviewer: Val G.

Reviewer details: Graphic Design, 1-10 employees

Published: April 21, 2026

> "Overall I got excellent value for the money, as a solopreneur I liked the options to get started with a lower tier version and have the ability to upgrade to higher limits."

---

## Chattermill

Rating: 4.5 out of 5 (25 reviews)

Profile: [Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Year

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Sentiment Analysis: 4.6 rating

- Text Analysis: 4.9 rating

- Topic Classification: 4.5 rating

- Search/Filter: 4.2 rating

#### Lowest rated features

- Part of Speech Tagging: 5.0 rating

- Multi-Language: 5.0 rating

#### Feature-related review snippet

Reviewer: Victoria S.

Reviewer details: Retail, 201-500 employees

Published: October 11, 2021

> "I've used Chattermill for some time to dive into NPS performance  - and it has been key to quickly pick up on themes in responses, visualise changes over time  and dig further into results."

### Gallery tab

Ease of use: 4.4 out of 5 (25 reviews)

#### Related review snippet

Reviewer: Alex M.

Reviewer details: Computer Software, 51-200 employees

Published: January 10, 2023

> "Chattermill is very user friendly which makes it super easy to digest information and get actual actionable insights that impact our results, the performance of our business and the experiences of our customers."

### Integrations tab

Chattermill connects with 27+ software tools.

[See all integrations](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/#integrations)

#### Most popular integrations

- Slack: 4.3 rating

- SurveyMonkey: 4.0 rating

- Zendesk Suite: 5.0 rating

- Freshdesk: 4.5 rating

- Typeform: 4.7 rating

- AskNicely: 4.6 rating

#### Integrations-related review snippet

Reviewer: Shaina S.

Reviewer details: Consumer Goods, 201-500 employees

Published: October 13, 2021

> "Open to hear about developing new features, Ability to setup easy integration with 3rd parties (like ticketing platform), Accurate category tagging which really helps understanding customers pain points, translating all languages to English is done well"

---

## Grooper

Rating: 4.6 out of 5 (24 reviews)

Profile: [Grooper](https://www.capterra.com/p/175456/Grooper/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Grooper provides data enrichment that embeds human comprehension into documents and other unstructured data.

#### Rating breakdown

- Ease of Use: 3.9 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Available

- Part of Speech Tagging: Available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 3.9 out of 5 (24 reviews)

### Integrations tab

Grooper connects with 10+ software tools.

[See all integrations](https://www.capterra.com/p/175456/Grooper/#integrations)

#### Most popular integrations

- Microsoft Excel: 4.8 rating

- OneDrive: 4.5 rating

- Box: 4.4 rating

- Microsoft SharePoint: 4.4 rating

- Microsoft Word: 4.7 rating

- Microsoft Outlook: 4.5 rating

- Microsoft Azure: 4.6 rating

- OnBase: 4.3 rating

- Spotfire: 4.4 rating

---

## United Language Group Octave

Rating: 4.6 out of 5 (24 reviews)

Profile: [United Language Group Octave](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

OctaveMT is a secure machine translation platform for users challenged with speed and volume needs in HR, legal, financial, and IT.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.7 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Machine Learning: 4.3 rating

- Multi-Language: 4.0 rating

#### Feature-related review snippet

Reviewer: Felipe M.

Reviewer details: Education Management, 501-1,000 employees

Published: April 10, 2023

> "Based on my experience using Octave™ Translation Management System, I found it to be a very useful tool for translation, with accurate results, a simple interface, and efficient turnaround times. While the cost may be a consideration for small jobs, the overall value of the software is high."

### Gallery tab

Ease of use: 4.4 out of 5 (24 reviews)

#### Related review snippet

Reviewer: Felipe M.

Reviewer details: Education Management, 501-1,000 employees

Published: April 10, 2023

> "Based on my experience using Octave™ Translation Management System, I found it to be a very useful tool for translation, with accurate results, a simple interface, and efficient turnaround times. While the cost may be a consideration for small jobs, the overall value of the software is high."

### Integrations tab

United Language Group Octave connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/#integrations)

#### Most popular integrations

- Adobe Experience Manager: 3.0 rating

- Relativity: 4.2 rating

- Veeva Vault: 4.4 rating

- CoreMedia Experience Platform: 4.4 rating

---

## Altair AI Studio

Rating: 4.4 out of 5 (23 reviews)

Profile: [Altair AI Studio](https://www.capterra.com/p/148220/Altair-AI-Studio/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Leading end-to-end data science platform that fully automates & augments the data prep, model creation, model operations processes.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.5 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Available

- Search/Filter: Not available

- Multi-Language: Not available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.3 out of 5 (23 reviews)

---

## Surveypal

Rating: 4.4 out of 5 (19 reviews)

Profile: [Surveypal](https://www.capterra.com/p/138589/Surveypal/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Surveypal captures and analyzes every piece of feedback, allowing you to anticipate customer needs and improve the customer experience.

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.0 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €299.00

Pricing details: Usage Based, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.3 out of 5 (19 reviews)

### Integrations tab

Surveypal connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/138589/Surveypal/#integrations)

#### Most popular integrations

- Zendesk Suite: 4.4 rating

- Salesforce Platform: 4.4 rating

- Genesys: 4.0 rating

---

## inconnect

Rating: 3.9 out of 5 (19 reviews)

Profile: [inconnect](https://www.capterra.com/p/164772/OmniChannel/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Connect and centralize all your CX channels

#### Rating breakdown

- Ease of Use: 4.1 out of 5

- Customer Service: 3.7 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.1 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $1.00

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Available

### Gallery tab

Ease of use: 4.1 out of 5 (19 reviews)

### Integrations tab

inconnect connects with 5+ software tools.

[See all integrations](https://www.capterra.com/p/164772/OmniChannel/#integrations)

#### Most popular integrations

- WhatsApp: 4.0 rating

- Instagram: 5.0 rating

- Twitter/X: 5.0 rating

- YouTube: 4.7 rating

- SMS Marketing Services: 5.0 rating

---

## Clootrack

Rating: 5.0 out of 5 (16 reviews)

Profile: [Clootrack](https://www.capterra.com/p/10004460/Clootrack/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 4.9 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.7 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $25000.00

Pricing details: Usage Based, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Sentiment Analysis: 5.0 rating

- Text Analysis: 5.0 rating

- Multi-Language: 4.0 rating

### Gallery tab

Ease of use: 4.5 out of 5 (16 reviews)

### Integrations tab

Clootrack connects with 17+ software tools.

[See all integrations](https://www.capterra.com/p/10004460/Clootrack/#integrations)

#### Most popular integrations

- SurveyMonkey: 5.0 rating

- Jotform: 4.7 rating

- Typeform: 4.7 rating

- Talkdesk: 4.5 rating

- QuestionPro: 4.8 rating

- Five9: 4.2 rating

- Aircall: 4.2 rating

- Zoho Survey: 4.6 rating

- SurveySparrow: 4.4 rating

---

## Onclusive Social

Rating: 4.4 out of 5 (16 reviews)

Profile: [Onclusive Social](https://www.capterra.com/p/221928/Digimind/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Onclusive Social is a social listening platform designed to facilitate insight-driven digital transformation.

#### Rating breakdown

- Ease of Use: 4.4 out of 5

- Customer Service: 4.3 out of 5

- Features: 4.4 out of 5

- Value for Money: 4.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €15000.00

Pricing details: Usage Based, Per Year

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Available

- Multi-Language: Not available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.4 out of 5 (16 reviews)

### Integrations tab

Onclusive Social connects with 11+ software tools.

[See all integrations](https://www.capterra.com/p/221928/Digimind/#integrations)

#### Most popular integrations

- Salesforce Sales Cloud: 4.4 rating

- Microsoft Teams: 4.5 rating

- Microsoft SharePoint: 4.4 rating

- HubSpot CRM: 4.5 rating

- Zendesk Suite: 4.4 rating

- Zapier: 4.7 rating

- Tableau: 4.6 rating

- Microsoft Viva Engage: 4.2 rating

- Google Data Studio: 4.5 rating

---

## Deep Talk

Rating: 4.8 out of 5 (12 reviews)

Profile: [Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees.

#### Rating breakdown

- Ease of Use: 4.8 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.6 out of 5

- Value for Money: 4.8 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $90.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Text Analysis: 5.0 rating

- Sentiment Analysis: 4.8 rating

- Topic Classification: 4.8 rating

- Data Extraction: 5.0 rating

#### Lowest rated features

- Machine Learning: 4.0 rating

- Multi-Language: 5.0 rating

### Gallery tab

Ease of use: 4.8 out of 5 (12 reviews)

### Integrations tab

Deep Talk connects with 4+ software tools.

[See all integrations](https://www.capterra.com/p/247792/Deep-Talk/#integrations)

#### Most popular integrations

- Google Sheets: 4.7 rating

- SurveyMonkey: 4.6 rating

- Zapier: 4.7 rating

- Typeform: 4.7 rating

---

## HumanFirst

Rating: 4.9 out of 5 (11 reviews)

Profile: [HumanFirst](https://www.capterra.com/p/183859/HumanFirst/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.7 out of 5

- Value for Money: 4.9 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.5 out of 5 (11 reviews)

---

## Inxide

Rating: 4.6 out of 5 (10 reviews)

Profile: [Inxide](https://www.capterra.com/p/237162/INX-app/)

Visible tabs: Overview, Features, Gallery

### Overview tab

#### What is this product about?

Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way

#### Rating breakdown

- Ease of Use: 4.3 out of 5

- Customer Service: 4.6 out of 5

- Features: 4.3 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: €0.80

Pricing details: Other, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Not available

- Sentiment Analysis: Available

- Topic Classification: Not available

- Machine Learning: Not available

- Data Extraction: Not available

- Generative AI: Available

- Search/Filter: Not available

- Multi-Language: Available

- AI Copilot: Available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Available

### Gallery tab

Ease of use: 4.3 out of 5 (10 reviews)

---

## Enterprise Bot

Rating: 4.5 out of 5 (10 reviews)

Profile: [Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Our NLP engine is capable of analyzing complex customer queries and responding in a tone that is human-like.

#### Rating breakdown

- Ease of Use: 4.6 out of 5

- Customer Service: 5.0 out of 5

- Features: 4.5 out of 5

- Value for Money: 4.4 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: Not available

Pricing details: Flat Rate, Per Month

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Available

- Topic Classification: Available

- Machine Learning: Available

- Data Extraction: Available

- Generative AI: Available

- Search/Filter: Available

- Multi-Language: Available

- AI Copilot: Available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Available

- Speech Recognition: Available

### Gallery tab

Ease of use: 4.6 out of 5 (10 reviews)

### Integrations tab

Enterprise Bot connects with 7+ software tools.

[See all integrations](https://www.capterra.com/p/188017/Chatbot2Go/#integrations)

#### Most popular integrations

- UiPath: 4.6 rating

- ServiceNow: 4.5 rating

- Automation Anywhere: 4.4 rating

- Anywhere365: 4.3 rating

- WorkHQ Platform: 4.4 rating

- GENESYS: 4.6 rating

- Hanna CRM: 4.4 rating

---

## watsonx Assistant

Rating: 4.4 out of 5 (10 reviews)

Profile: [watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs.

#### Rating breakdown

- Ease of Use: 4.5 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.2 out of 5

- Value for Money: 4.2 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $140.00

Pricing details: Per Month

Free trial: No

Free demo: No

### Features tab

#### Highest rated features

- Sentiment Analysis: 4.0 rating

- Text Analysis: 4.3 rating

### Gallery tab

Ease of use: 4.5 out of 5 (10 reviews)

### Integrations tab

watsonx Assistant connects with 3+ software tools.

[See all integrations](https://www.capterra.com/p/247516/IBM-Watson-Assistant/#integrations)

#### Most popular integrations

- Zendesk Suite: 4.0 rating

- Genesys Cloud CX: 4.3 rating

- Salesforce Starter: 4.4 rating

---

## Speechify Text to Speech

Rating: 3.8 out of 5 (10 reviews)

Profile: [Speechify Text to Speech](https://www.capterra.com/p/253466/Speechify/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

The Speechify API is the market-leading API that helps websites and apps add an audio "play button" to all of their content.

#### Rating breakdown

- Ease of Use: 4.2 out of 5

- Customer Service: 3.8 out of 5

- Features: 4.0 out of 5

- Value for Money: 3.5 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $11.58

Pricing details: Usage Based, Per Year

Free trial: No

Free demo: No

### Features tab

#### Most popular features

- Text Analysis: Available

- Sentiment Analysis: Not available

- Topic Classification: Not available

- Machine Learning: Not available

- Data Extraction: Not available

- Generative AI: Not available

- Search/Filter: Not available

- Multi-Language: Available

- AI Copilot: Not available

- Optical Character Recognition: Not available

- Part of Speech Tagging: Not available

- Speech Recognition: Not available

### Gallery tab

Ease of use: 4.2 out of 5 (10 reviews)

### Integrations tab

Speechify Text to Speech connects with 1+ software tools.

[See all integrations](https://www.capterra.com/p/253466/Speechify/#integrations)

#### Most popular integrations

- iOS14: 4.6 rating

---

## Moveo.AI

Rating: 5.0 out of 5 (9 reviews)

Profile: [Moveo.AI](https://www.capterra.com/p/266793/MveoAI/)

Visible tabs: Overview, Features, Gallery, Integrations

### Overview tab

#### What is this product about?

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.

#### Rating breakdown

- Ease of Use: 5.0 out of 5

- Customer Service: 5.0 out of 5

- Features: 5.0 out of 5

- Value for Money: 5.0 out of 5

#### Pros and cons based on reviews

Not available

#### Starting price

Starting price: $0.00

Pricing details: Usage Based, Per Month

Free trial: Yes

Free demo: No

### Features tab

#### Highest rated features

- Data Extraction: 5.0 rating

- Machine Learning: 5.0 rating

- Text Analysis: 5.0 rating

### Gallery tab

Ease of use: 5.0 out of 5 (9 reviews)

### Integrations tab

Moveo.AI connects with 8+ software tools.

[See all integrations](https://www.capterra.com/p/266793/MveoAI/#integrations)

#### Most popular integrations

- WhatsApp: 4.7 rating

- Instagram: 4.7 rating

- HubSpot CRM: 4.5 rating

- Viber: 4.4 rating

- Salesforce Platform: 4.4 rating

- Front: 4.5 rating

- Messenger: 4.8 rating

- Zendesk AI: 4.6 rating

---

Page 1 of 3

## Top-rated software of 2026

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We have selected the most important and critical features as defined by Capterra user reviews

AI Copilot

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[Text Analysis](https://www.capterra.com/natural-language-processing-software/features/text-analysis/)

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Related Software Category:

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I'm looking for Natural Language Processing (NLP) Software that is:

[Free](https://www.capterra.com/natural-language-processing-software/s/free/)

Table of Contents

-   [The benefits of natural language processing software](#the-benefits-of-natural-language-processing-software)
-   [Typical features of natural language processing software](#typical-features-of-natural-language-processing-software)
-   [The cost of natural language processing software](#the-cost-of-natural-language-processing-software)
-   [Considerations when purchasing natural language processing software](#considerations-when-purchasing-natural-language-processing-software)

## The benefits of natural language processing software

-   **Streamlines business processes:** NLP solutions allow businesses to streamline their processes by adding the element of automation to operations. Manual data processing is time-consuming and also prone to human errors. Instead, NLP software allows organizations to automate the analysis of customer data, freeing up time for employees to focus on higher-priority tasks. 
-   **Improves customer experience:** NLP software can be useful for companies looking to improve their customer service efforts. The software automatically categorizes and analyzes customer queries/complaints and allocates them to appropriate customer service representatives. This streamlines the support process and ensures customers receive assistance in a more timely manner, increasing customer satisfaction rates.
    
-   **Enhances business insights:** Unstructured data, such as open-ended survey responses and online reviews, requires a deep level of analysis to extract business insights. NLP-powered tools can be trained to understand and perform data analysis more efficiently than any human ever could. With an NLP solution, businesses can process large, complex volumes of unstructured customer data so their project teams can apply the insights gained to company decision-making.
    

* * *

## Typical features of natural language processing software

-   **Sentiment analysis:** Categorize emotions expressed in written text as positive, negative, or neutral to gain insights.
    
-   **Text analysis:** Extract and classify information from text such as tweets, emails, and product reviews.
    
-   **Data extraction:** Automatically extract information from documents or websites and input it into a database in a specified format.
    
-   **Machine learning:** Implement machine learning algorithms on business data such as sales and revenue figures to facilitate decision-making. 
-   **Part of speech tagging:** Categorize words into the different parts of speech, depending on their definition and context. This feature supports data extraction efforts such as filtering negative customer reviews.
    
-   **Searching/filtering:** Search or filter through available resources to locate the required information. This feature allows organizations to quickly search through volumes of data, text, and reports.
    
-   **Multilanguage processing:** Use artificial intelligence and linguistics to process and analyze speech and text in multiple languages.
    

* * *

## The cost of natural language processing software

Most products in this market are priced on a monthly basis. Pricing can be divided into three pricing tiers based on the starting prices: 

**Price ranges\*:**

-   $29 - $74
    
-   $74 - $134
    
-   $134+
    

_\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on June 22, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._

* * *

## Considerations when purchasing natural language processing software

-   **Domain knowledge and understanding:** Choosing NLP software that understands the terminology used in your industry is absolutely essential. If your shortlisted NLP software can't understand common industry terms, it may cause errors in data analysis, resulting in inaccurate insights. If you operate in industries such as legal, medical, and finance that use complex industry-specific jargons, you should shortlist a product that contains deep industry/domain knowledge so your organization can fully reap the benefits of NLP.
    
-   **Deployment options:** Be sure to consider how you will deploy your NLP software. Typically, NLP solutions can be deployed in the cloud, on-premise, or via a combination of the two (hybrid model). Find out which deployment type your organization would benefit the most from, and ask the NLP software vendor if they have a suitable deployment option.
    
-   **Update frequency:** NLP software should be regularly updated to decrease the risk of processing errors. Check the reviews of the NLP software you've chosen to ensure your organization can get the most out of it without contracting any malicious malware. To ensure your business data stays secure, talk to the software vendor and understand what their product release cycle looks like and how they share user information.
    

* * *

**Sources**

Products evaluated for the pricing calculation were taken from Capterra's [NLP software directory](https://www.capterra.com/natural-language-processing-software/), sorted by the number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them.