# Best Natural Language Processing (NLP) Software 2026 | Capterra

> Find the top Natural Language Processing (NLP) software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/natural-language-processing-software

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# Best Natural Language Processing (NLP) Software

Last updated on April 29, 2026

How to find the right Natural Language Processing (NLP) Software?

Learn more from our team about Natural Language Processing (NLP) Software pricing features and benefits in our Natural Language Processing (NLP) Buyers Guide

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## What is natural language processing software?

Researched by: [Capterra](https://www.capterra.com/resources/author/capterra/)

Updated on April 29, 2026

Natural language processing (NLP) software helps computers understand, interpret, and manipulate the human language (speech or text) through the use of artificial intelligence. NLP software uses a combination of computational linguistics and machine learning to process human language and understand the speaker’s sentiment. 

NLP software can also translate text from one language to another, summarize large volumes of text, and respond to spoken commands. Digital assistants, speech-to-text software, chatbots, and voice-activated GPS systems all operate on NLP technology.

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For more information consult our [Natural Language Processing (NLP) Buyers Guide](#buyers-guide-content)

[4.4 (12)](https://www.capterra.com/p/10004983/SAS-Viya/#reviews)

SAS Viya is a cloud-native AI and analytics platform that integrates data, builds models, and manages cloud infrastructure. [Learn more about SAS Viya](https://www.capterra.com/p/10004983/SAS-Viya/)

Natural Language Processing (NLP) features reviewers most value

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[4.5 (2)](https://www.capterra.com/p/142054/Speechmatics/#reviews)

Speechmatics is the best-in-market speech-to-text & Voice AI for enterprises. Serving media, contact centers, healthcare and more. [Learn more about Speechmatics](https://www.capterra.com/p/142054/Speechmatics/)

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0.0 (0)

Designed emotional intelligence platform that puts the human touch into automated client interactions. [Learn more about kama DEI](https://www.capterra.com/p/234532/kama-DEI/)

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[## Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

[4.2 (252)](https://www.capterra.com/p/277011/Brandwatch/reviews/)

Social media software that enables businesses to engage customers through analytics, AI insights, and collaborative content. [Learn more about Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

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[## SAS Visual Analytics](https://www.capterra.com/p/266531/SAS-Visual-Analytics/)

[4.3 (59)](https://www.capterra.com/p/266531/SAS-Visual-Analytics/reviews/)

Augmented analytics and chatbots in SAS Visual Analytics accelerate insights and help uncover stories hidden in your data. [Learn more about SAS Visual Analytics](https://www.capterra.com/p/266531/SAS-Visual-Analytics/)

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[## Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

[5.0 (31)](https://www.capterra.com/p/10019191/Denser-AI/reviews/)

Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.  [Learn more about Denser AI](https://www.capterra.com/p/10019191/Denser-AI/)

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[## KPI6](https://www.capterra.com/p/219822/KPI6/)

[4.5 (27)](https://www.capterra.com/p/219822/KPI6/reviews/)

KPI6 is the Consumer Intelligence Suite providing unsolicited-based insights to improve the effectiveness of decision-making processes [Learn more about KPI6](https://www.capterra.com/p/219822/KPI6/)

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[## Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/)

[4.5 (25)](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/reviews/)

Chattermill unifies customer feedback, customer support, and product feedback into a single platform, to analyse customer data at scale [Learn more about Chattermill](https://www.capterra.com/p/153694/Customer-Experience-Analytics-Platform/)

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[## Grooper](https://www.capterra.com/p/175456/Grooper/)

[4.6 (24)](https://www.capterra.com/p/175456/Grooper/reviews/)

Grooper provides data enrichment that embeds human comprehension into documents and other unstructured data. [Learn more about Grooper](https://www.capterra.com/p/175456/Grooper/)

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[## United Language Group Octave](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/)

[4.6 (24)](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/reviews/)

OctaveMT is a secure machine translation platform for users challenged with speed and volume needs in HR, legal, financial, and IT. [Learn more about United Language Group Octave](https://www.capterra.com/p/217819/unitedlanguagegroupoctave/)

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[## Altair AI Studio](https://www.capterra.com/p/148220/Altair-AI-Studio/)

[4.4 (23)](https://www.capterra.com/p/148220/Altair-AI-Studio/reviews/)

Leading end-to-end data science platform that fully automates & augments the data prep, model creation, model operations processes. [Learn more about Altair AI Studio](https://www.capterra.com/p/148220/Altair-AI-Studio/)

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[## ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

[4.7 (21)](https://www.capterra.com/p/10013392/ElevenLabs/reviews/)

ElevenLabs is a platform that combines generative AI text-to-speech, voice cloning, dubbing, and voice changing all in one place. [Learn more about ElevenLabs](https://www.capterra.com/p/10013392/ElevenLabs/)

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[## Surveypal](https://www.capterra.com/p/138589/Surveypal/)

[4.4 (19)](https://www.capterra.com/p/138589/Surveypal/reviews/)

Surveypal captures and analyzes every piece of feedback, allowing you to anticipate customer needs and improve the customer experience. [Learn more about Surveypal](https://www.capterra.com/p/138589/Surveypal/)

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[## inconnect](https://www.capterra.com/p/164772/OmniChannel/)

[3.9 (19)](https://www.capterra.com/p/164772/OmniChannel/reviews/)

Connect and centralize all your CX channels [Learn more about inconnect](https://www.capterra.com/p/164772/OmniChannel/)

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[## Clootrack](https://www.capterra.com/p/10004460/Clootrack/)

[5.0 (16)](https://www.capterra.com/p/10004460/Clootrack/#reviews)

Clootrack’s AI super-agent powers complete VoC analytics 7.5X faster insights from the broadest data, tailored to your business needs. [Learn more about Clootrack](https://www.capterra.com/p/10004460/Clootrack/)

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[## Onclusive Social](https://www.capterra.com/p/221928/Digimind/)

[4.4 (16)](https://www.capterra.com/p/221928/Digimind/reviews/)

Onclusive Social is a social listening platform designed to facilitate insight-driven digital transformation. [Learn more about Onclusive Social](https://www.capterra.com/p/221928/Digimind/)

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[## Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/)

[4.8 (12)](https://www.capterra.com/p/247792/Deep-Talk/reviews/)

Analyze feedback, reviews, chats, emails, surveys, etc in an easy way, getting a better understanding of your customers and employees. [Learn more about Deep Talk](https://www.capterra.com/p/247792/Deep-Talk/)

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[## HumanFirst](https://www.capterra.com/p/183859/HumanFirst/)

[4.9 (11)](https://www.capterra.com/p/183859/HumanFirst/reviews/)

HumanFirst is a solution to curate, build, and continuously improve NLU training datasets in a data-driven and streamlined way. [Learn more about HumanFirst](https://www.capterra.com/p/183859/HumanFirst/)

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[## Inxide](https://www.capterra.com/p/237162/INX-app/)

[4.6 (10)](https://www.capterra.com/p/237162/INX-app/reviews/)

Inxide is the omnichannel conversational AI platform that enhances end-customer interaction in a dynamic and engaging way [Learn more about Inxide](https://www.capterra.com/p/237162/INX-app/)

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[## Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

[4.5 (10)](https://www.capterra.com/p/188017/Chatbot2Go/reviews/)

Our NLP engine is capable of analyzing complex customer queries and responding in a tone that is human-like. [Learn more about Enterprise Bot](https://www.capterra.com/p/188017/Chatbot2Go/)

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[## watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

[4.4 (10)](https://www.capterra.com/p/247516/IBM-Watson-Assistant/reviews/)

AI-powered virtual assistant that helps with automating customer support, sales and marketing, and answering FAQs. [Learn more about watsonx Assistant](https://www.capterra.com/p/247516/IBM-Watson-Assistant/)

Natural Language Processing (NLP) features reviewers most value

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[## Speechify Text to Speech](https://www.capterra.com/p/253466/Speechify/)

[3.8 (10)](https://www.capterra.com/p/253466/Speechify/reviews/)

The Speechify API is the market-leading API that helps websites and apps add an audio "play button" to all of their content. [Learn more about Speechify Text to Speech](https://www.capterra.com/p/253466/Speechify/)

Natural Language Processing (NLP) features reviewers most value

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[## Moveo.AI](https://www.capterra.com/p/266793/MveoAI/)

[5.0 (9)](https://www.capterra.com/p/266793/MveoAI/reviews/)

Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes. [Learn more about Moveo.AI](https://www.capterra.com/p/266793/MveoAI/)

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[## MeetRox](https://www.capterra.com/p/10006204/MeetRox/)

[5.0 (9)](https://www.capterra.com/p/10006204/MeetRox/reviews/)

MeetRox optimizes sales with AI: automates CRM, analyzes pitches, identifies top performers, streamlines follow-ups, provides insights. [Learn more about MeetRox](https://www.capterra.com/p/10006204/MeetRox/)

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[## Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/)

[4.3 (8)](https://www.capterra.com/p/156650/Hello-Customer/reviews/)

AI Voice of Customer platform that analyzes feedback, detects sentiment and categories, and reveals drivers behind NPS and CSAT. [Learn more about Hello Customer](https://www.capterra.com/p/156650/Hello-Customer/)

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Page 1 of 4

## Top-rated software of 2026

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Key Features

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We have selected the most important and critical features as defined by Capterra user reviews

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Related Software Category:

[Medical Transcription Software](https://www.capterra.com/medical-transcription-software/)[Transcription Software](https://www.capterra.com/transcription-software/)[Speech Recognition Software](https://www.capterra.com/speech-recognition-software/)[Speech Analytics Software](https://www.capterra.com/speech-analytics-software/)

Table of Contents

-   [The benefits of natural language processing software](#the-benefits-of-natural-language-processing-software)
-   [Typical features of natural language processing software](#typical-features-of-natural-language-processing-software)
-   [The cost of natural language processing software](#the-cost-of-natural-language-processing-software)
-   [Considerations when purchasing natural language processing software](#considerations-when-purchasing-natural-language-processing-software)

## The benefits of natural language processing software

-   **Streamlines business processes:** NLP solutions allow businesses to streamline their processes by adding the element of automation to operations. Manual data processing is time-consuming and also prone to human errors. Instead, NLP software allows organizations to automate the analysis of customer data, freeing up time for employees to focus on higher-priority tasks. 
-   **Improves customer experience:** NLP software can be useful for companies looking to improve their customer service efforts. The software automatically categorizes and analyzes customer queries/complaints and allocates them to appropriate customer service representatives. This streamlines the support process and ensures customers receive assistance in a more timely manner, increasing customer satisfaction rates.
    
-   **Enhances business insights:** Unstructured data, such as open-ended survey responses and online reviews, requires a deep level of analysis to extract business insights. NLP-powered tools can be trained to understand and perform data analysis more efficiently than any human ever could. With an NLP solution, businesses can process large, complex volumes of unstructured customer data so their project teams can apply the insights gained to company decision-making.
    

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## Typical features of natural language processing software

-   **Sentiment analysis:** Categorize emotions expressed in written text as positive, negative, or neutral to gain insights.
    
-   **Text analysis:** Extract and classify information from text such as tweets, emails, and product reviews.
    
-   **Data extraction:** Automatically extract information from documents or websites and input it into a database in a specified format.
    
-   **Machine learning:** Implement machine learning algorithms on business data such as sales and revenue figures to facilitate decision-making. 
-   **Part of speech tagging:** Categorize words into the different parts of speech, depending on their definition and context. This feature supports data extraction efforts such as filtering negative customer reviews.
    
-   **Searching/filtering:** Search or filter through available resources to locate the required information. This feature allows organizations to quickly search through volumes of data, text, and reports.
    
-   **Multilanguage processing:** Use artificial intelligence and linguistics to process and analyze speech and text in multiple languages.
    

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## The cost of natural language processing software

Most products in this market are priced on a monthly basis. Pricing can be divided into three pricing tiers based on the starting prices: 

**Price ranges\*:**

-   $29 - $74
    
-   $74 - $134
    
-   $134+
    

_\*The pricing included is for the entry-level/lowest-priced offering found on vendor websites on June 22, 2022. These ranges correspond to the 25th, 75th, and 100th percentiles of pricing information gathered from vendor websites of sample products._

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## Considerations when purchasing natural language processing software

-   **Domain knowledge and understanding:** Choosing NLP software that understands the terminology used in your industry is absolutely essential. If your shortlisted NLP software can't understand common industry terms, it may cause errors in data analysis, resulting in inaccurate insights. If you operate in industries such as legal, medical, and finance that use complex industry-specific jargons, you should shortlist a product that contains deep industry/domain knowledge so your organization can fully reap the benefits of NLP.
    
-   **Deployment options:** Be sure to consider how you will deploy your NLP software. Typically, NLP solutions can be deployed in the cloud, on-premise, or via a combination of the two (hybrid model). Find out which deployment type your organization would benefit the most from, and ask the NLP software vendor if they have a suitable deployment option.
    
-   **Update frequency:** NLP software should be regularly updated to decrease the risk of processing errors. Check the reviews of the NLP software you've chosen to ensure your organization can get the most out of it without contracting any malicious malware. To ensure your business data stays secure, talk to the software vendor and understand what their product release cycle looks like and how they share user information.
    

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**Sources**

Products evaluated for the pricing calculation were taken from Capterra's [NLP software directory](https://www.capterra.com/natural-language-processing-software/), sorted by the number of reviews. The pricing ranges exclude freemium versions of the products. The features highlighted were identified based on their relevance and the percentage of products in Capterra's directory that offer them.