Naverisk RMM & PSA vs Spiceworks Network Monitor

Starting Price

Not provided by vendor

$0.01/one-time/user

Best For

IT Departments and Managed Service Providers (MSPs), Globally. Looking for an affordable but powerful RMM & PSA solution with great service.

IT pros! There's nothing better than making our IT profesional's lives easier. No matter if you're a CTO, IT manager, IT support specialist, or sysadmin - Spiceworks has something for you.

Rating


4.7 / 5
(25)
Read All Reviews

4.4 / 5
(463)
Read All Reviews

Ideal number of Users

50 - 1000+

1 - 1000+

Ease of Use


4.5 / 5


  • "The platform is for the most part easy to use. It does almost everything we could need as an MSP and even some things we never thought of."

  • "Once you are used to it, it is very easy to use. The team helped us get the initial install up and running."


4.3 / 5


  • "The ease of use and price point for Spiceworks is perfect for a team of our size. Ticket updating is great for end users."

  • "I like that Spiceworks is free, the product is easy to use and the apps are great."

Customer Support


4.8 / 5



4.2 / 5


  • "The helpdesk is free for unlimited users, you cannot get better than this. This tool is great for setting up IT help desk in house."

  • "The software works awesome for inventory and helpdesk. The culture and community surrounding Spiceworks is amazing."

Features & Functionality


4.3 / 5


  • "The company and team that supports it, as well as the functionalities. The interface was easy to navigate."

  • "This allows me to better sleep each night. M notified if a service or server has gone down or requires any attention."


4.2 / 5


  • "I enjoy the community and all the modules that come with Spiceworks. I even enjoy the ingenuity of how its free yet very high quality."

  • "It was incredibly easy to set up, and is fantastic for a growing company that needs to formalize help desk ops quickly."

Value for Money


4.7 / 5



4.6 / 5


  • "Spiceworks Help Desk is very user friendly and is a great cost effective ticketing system."

  • "For the price of free, this is a great Help Desk solution, especially for small staff."

Product Features

  • check Bandwidth Monitoring
  • close Baseline Manager
  • check Dashboard
  • check Internet Usage Monitoring
  • check IP Address Monitoring
  • check Network Diagnosis
  • check Network Resource Management
  • check Server Monitoring
  • check SLA Monitoring
  • check Uptime Monitoring
  • check Web Traffic Reporting
  • check Bandwidth Monitoring
  • check Baseline Manager
  • check Dashboard
  • check Internet Usage Monitoring
  • close IP Address Monitoring
  • check Network Diagnosis
  • check Network Resource Management
  • check Server Monitoring
  • close SLA Monitoring
  • check Uptime Monitoring
  • check Web Traffic Reporting

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • close Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Naverisk RMM & PSA vs Spiceworks Network Monitor

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