NeonCRM vs Bitrix24

Starting Price

$49.00/month

$39.00/month

Best For

NeonCRM was created to be the most powerful integrated fundraising solution on the market. NeonCRM works will nonprofits of all sizes from small local community groups to large national organizations.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Rating


4.4 / 5
(426)
Read All Reviews

4 / 5
(393)
Read All Reviews

Ideal number of Users

1 - 1000+

50 - 1000+

Ease of Use


4.2 / 5


  • "Compare products, their capabilities and ease of use. I found the people at Neon are its best product."

  • "Web based; ease of use; can track everything needed; ease of electronic contact and marketing; non-profit based; very responsive; inexpensive."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.6 / 5


  • "Easy to use, user friendly, responsive to suggestions and awesome customer service."

  • "Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful."


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "The only thing I wish they did better was customer service - it is web driven and you cant call a number."

Features & Functionality


4.3 / 5


  • "Customer service is quick to respond and pretty amazing."

  • "Good program, but reporting is less intuitive than I'd like."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4.5 / 5


  • "The team has been so supportive and helpful. The price is incredible."

  • "I like that it is a (relatively) cost effective CRM that is all web-based."


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • check Committee Management
  • check Contact Management
  • check Donor Management
  • check Email Marketing
  • check Event Management
  • check Fundraising Management
  • check Grant Management
  • check Membership Management
  • check Social Media Integration
  • check Volunteer Management
  • close Committee Management
  • check Contact Management
  • close Donor Management
  • check Email Marketing
  • close Event Management
  • close Fundraising Management
  • close Grant Management
  • close Membership Management
  • close Social Media Integration
  • check Volunteer Management

Screenshots

View 5 screenshots 86853 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

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NeonCRM vs Bitrix24

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