Databank vs NeonCRM

Starting Price

Not provided by vendor

$49.00/month

Best For

We work with medium to large sized organizations that need the capacity to reach their goals. Clients include those concerned with workforce development, the environment, refugee rights, and more.

NeonCRM was created to be the most powerful integrated fundraising solution on the market. NeonCRM works will nonprofits of all sizes from small local community groups to large national organizations.

Rating


4.4 / 5
(35)
Read All Reviews

4.4 / 5
(426)
Read All Reviews

Ideal number of Users

1 - 999

1 - 1000+

Ease of Use


4.2 / 5


  • "I chose the databank and couldn't be happier. I find it user friendly and the staff to be extremely helpful and supportive."

  • "Affordable, user friendly, customized to meet our needs-- the best."


4.2 / 5


  • "Compare products, their capabilities and ease of use. I found the people at Neon are its best product."

  • "Web based; ease of use; can track everything needed; ease of electronic contact and marketing; non-profit based; very responsive; inexpensive."

Customer Support


4.8 / 5


  • "It's a very useful CRM with an attractive price point. Customer service is responsive."

  • "But the Databank truly shines because of the level of customer service its staff supplies."


4.6 / 5


  • "Easy to use, user friendly, responsive to suggestions and awesome customer service."

  • "Once we made the decision and started working with the support staff I found them equally accessible, knowledgeable, responsive and helpful."

Features & Functionality


4.3 / 5


  • "The team working at the Databank responds to customer suggestions, and seems to be constantly building a better product."

  • "It is pretty straightforward to understand. I was able to begin working on it very quickly without a ton of training."


4.3 / 5


  • "Customer service is quick to respond and pretty amazing."

  • "Good program, but reporting is less intuitive than I'd like."

Value for Money


4.3 / 5



4.5 / 5


  • "The team has been so supportive and helpful. The price is incredible."

  • "I like that it is a (relatively) cost effective CRM that is all web-based."

Product Features

Not provided by vendor
  • check Accounting
  • check Committee Management
  • check Donor Management
  • check Dues Management
  • check Event Management
  • check Fundraising Management
  • check Member Database
  • check Membership Management
  • check Social Media Management
  • check Volunteer Management

Screenshots

View 5 screenshots 71540 thumb
View 5 screenshots 86853 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Databank vs NeonCRM

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