When I Work vs Databank

Starting Price

$1.50/month/user

Not provided by vendor

Best For

From small businesses to large enterprise operations, management teams in every industry are using When I Work's free (up to 75 employees) software to fix employee scheduling & improve communication.

We work with medium to large sized organizations that need the capacity to reach their goals. Clients include those concerned with workforce development, the environment, refugee rights, and more.

Rating


4.5 / 5
(748)
Read All Reviews

4.4 / 5
(35)
Read All Reviews

Ideal number of Users

1 - 1000+

1 - 999

Ease of Use


4.5 / 5


  • "This is a great program for helping our team keep track of their work schedules. Very user friendly and easy for any administrator to use."

  • "Clean, User Friendly interface. Great support, quick to reach out."


4.2 / 5


  • "I chose the databank and couldn't be happier. I find it user friendly and the staff to be extremely helpful and supportive."

  • "Affordable, user friendly, customized to meet our needs-- the best."

Customer Support


4.5 / 5


  • "From our initial trial, the When I Work staff has been nothing but fantastic about providing excellent customer service and assistance."

  • "The customer support team is available immediately through their live chat. They have always been very helpful and friendly."


4.8 / 5


  • "It's a very useful CRM with an attractive price point. Customer service is responsive."

  • "But the Databank truly shines because of the level of customer service its staff supplies."

Features & Functionality


4.3 / 5


  • "I love how easy this software is to use and how intuitive it is. I also love the chat feature."

  • "Happy and helpful staff to assist with any questions or concerns. They get back to you very quickly when you contact them."


4.3 / 5


  • "The team working at the Databank responds to customer suggestions, and seems to be constantly building a better product."

  • "It is pretty straightforward to understand. I was able to begin working on it very quickly without a ton of training."

Value for Money


4.5 / 5


  • "Everything, low cost, customer service is OUTSTANDING, user friendly."

  • "Easy to use calendar, schedule creation for my employees, a lot of help from this company when I needed it, an affordable purchase price."


4.3 / 5


Product Features

  • close Accounting
  • check Committee Management
  • close Donor Management
  • close Dues Management
  • check Event Management
  • close Fundraising Management
  • close Member Database
  • close Membership Management
  • close Social Media Management
  • check Volunteer Management
Not provided by vendor

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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When I Work vs Databank

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