--- title: "Best NPS Software 2026 | Capterra" description: "Find the top NPS software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/nps-software/" page_type: "category" language: "en" --- # Best NPS Software ## SurveyLegend Rating: 4.6 out of 5 (966 reviews) Profile: [SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Create engaging, platform-independent & beautiful NPS surveys. We empower companies - large & small - & individuals to collect insight #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Simple setup and operation - Intuitive and attractive interface design Cons: - Essential features behind paywall - Export restrictions in free version #### Starting price Starting price: $19.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: Yes ### Features tab #### Highest rated features - Customizable Templates: 5.0 rating - Multi-Language: 5.0 rating - NPS Survey Structure: 5.0 rating - Question Library: 5.0 rating #### Lowest rated features - Reporting/Analytics: 5.0 rating - SSL Security: 5.0 rating #### Feature-related review snippet Reviewer: Ilaria S. Reviewer details: Education Management, 1,001-5,000 employees Published: December 23, 2025 > "What I liked most was the design-focused interface." ### Gallery tab Ease of use: 4.6 out of 5 (966 reviews) #### Related review snippet Reviewer: Liz U. Reviewer details: Education Management, 11-50 employees Published: May 5, 2026 > "I hope they make the free version a complete experience with collecting and seeing the data presented through the platform." ### Integrations tab SurveyLegend connects with 4+ software tools. [See all integrations](https://www.capterra.com/p/156752/SurveyLegend/#integrations) #### Most popular integrations - Google Drive: 5.0 rating - Mailchimp: 4.5 rating - Google Sheets: 4.7 rating - Salesforce Platform: 4.4 rating #### Integrations-related review snippet Reviewer: Luiz Henrique T. Reviewer details: Environmental Services, 1-10 employees Published: April 6, 2021 > "One of the pros of the program is that you can easily set up integrations, logic and rules for the user." --- ## SurveyMonkey Rating: 4.6 out of 5 (10,499 reviews) Profile: [SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Quickly and easily set up automated NPS programs to spend more time acting on critical insights, and less time managing the technology. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Versatile information collection platform - Comprehensive feedback collection tool Cons: - Restrictive and costly pricing structure #### Starting price Starting price: $30.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.4 rating - Surveys & Feedback: 4.9 rating - Mobile Survey: 4.5 rating - Customizable Questions: 4.7 rating #### Lowest rated features - Survey/Poll Management: 4.4 rating - Multi-Language: 4.3 rating - Multi-Channel Distribution: 4.2 rating - Access Controls/Permissions: 4.0 rating #### Feature-related review snippet Reviewer: Frank B. Reviewer details: Research, Self-employed Published: April 7, 2026 > "The design interface is simple enough to be intuitive and powerful enough to support more complex conditions" ### Gallery tab Ease of use: 4.6 out of 5 (10,499 reviews) #### Related review snippet Reviewer: Meshv P. Reviewer details: Information Technology and Services, 51-200 employees Published: April 7, 2026 > "The UI interface is so beginner friendly such as skip logic, multilingual surveys and real time analytics help collect better insights." ### Integrations tab SurveyMonkey connects with 95+ software tools. [See all integrations](https://www.capterra.com/p/253516/SurveyMonkey/#integrations) #### Most popular integrations - Slack: 4.2 rating - Microsoft Excel: 4.7 rating - Mailchimp: 4.5 rating - OneDrive: 4.5 rating - Microsoft Teams: 5.0 rating - Eventbrite: 4.6 rating #### Integrations-related review snippet Reviewer: Kenneth C. Reviewer details: Information Technology and Services, 11-50 employees Published: February 23, 2026 > "We were able to get Survey Monkey talking to Zapier with our email lists and I was actually surprised it didn't blow up on us." --- ## Vantage Circle Rating: 4.7 out of 5 (5,123 reviews) Profile: [Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Vantage Pulse is an employee survey and feedback tool for measuring sentiment, running eNPS and pulse surveys, and acting on real-time. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Comprehensive employee recognition tools Cons: - Inconsistent order and points tracking #### Starting price Starting price: Not available Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.3 rating - Third-Party Integrations: 5.0 rating - Surveys & Feedback: 3.5 rating - Activity Dashboard: 5.0 rating #### Lowest rated features - Customizable Templates: 4.0 rating - Anonymous Feedback: 5.0 rating - Customizable Questions: 5.0 rating - Pulse Surveys: 5.0 rating #### Feature-related review snippet Reviewer: Andi K. Reviewer details: Civil Engineering, 51-200 employees Published: August 23, 2024 > "The platform's user-friendly interface makes it relatively easy for both employees and administrators to navigate and manage their benefits." ### Gallery tab Ease of use: 4.7 out of 5 (5,123 reviews) #### Related review snippet Reviewer: Joel Neil W. Reviewer details: Media Production, 10,001+ employees Published: September 24, 2024 > "Its ability to provide rewards, recognition, perks, and wellness programs can foster a positive work environment and boost employee morale." ### Integrations tab Vantage Circle connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/167264/Vantage-Circle/#integrations) #### Most popular integrations - Slack: 4.3 rating - Microsoft 365: 4.6 rating - Microsoft Teams: 4.8 rating - BambooHR: 4.6 rating - Microsoft Azure: 5.0 rating - Workplace from Meta: 4.3 rating #### Integrations-related review snippet Reviewer: Tharaha S. Reviewer details: Information Technology and Services, 10,001+ employees Published: November 24, 2022 > "Its features to integrate and convert the points easily to other commercial sites like amazon, myntra, flipkart., etc., is very convenient to use." --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## Jotform Rating: 4.7 out of 5 (2,919 reviews) Profile: [Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Accessible and simple interface - Versatile survey creation platform Cons: - Frequent technical glitches - Restrictive plan and feature limits #### Starting price Starting price: $39.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Activity Dashboard: 5.0 rating - Multi-Language: 5.0 rating - Real-Time Data: 5.0 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Anonymous Feedback: 4.0 rating - Customizable Questions: 4.0 rating - Reporting & Statistics: 5.0 rating #### Feature-related review snippet Reviewer: Venkata M. Reviewer details: Education Management, 51-200 employees Published: April 16, 2026 > "Setup is fast, the interface doesn't overwhelm you, and it just gets out of your way and lets you build." ### Gallery tab Ease of use: 4.7 out of 5 (2,919 reviews) #### Related review snippet Reviewer: BETSY S. Reviewer details: Individual & Family Services, 51-200 employees Published: June 3, 2026 > "By providing a description of the form or project, the AI can generate a form that is very close to what is needed, significantly reducing time spent creating the forms." ### Integrations tab Jotform connects with 99+ software tools. [See all integrations](https://www.capterra.com/p/158456/JotForm-4-0/#integrations) #### Most popular integrations - Google Analytics 360: 4.7 rating - Stripe: 4.6 rating - Meta for Business: 4.4 rating - Airtable: 4.6 rating - Weebly: 4.3 rating - Make: 4.8 rating #### Integrations-related review snippet Reviewer: Adenrewaju O. Reviewer details: Real Estate, 11-50 employees Published: April 2, 2026 > "It also integrates directly with my Hubspot CRM, which makes things easier." --- ## Trustpilot Rating: 4.5 out of 5 (1,205 reviews) Profile: [Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? A customer review management tool that brings businesses and consumers together through reviews. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible interface - Valuable client feedback platform Cons: - Issues with review moderation - High and inflexible pricing #### Starting price Starting price: $299.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customer Experience Management: 4.8 rating - Negative Feedback Management: 4.5 rating - Feedback Management: 4.7 rating - Reporting/Analytics: 4.3 rating #### Lowest rated features - Mobile Survey: 4.5 rating - Multi-Language: 4.5 rating - Surveys & Feedback: 5.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Fabruzio A. Reviewer details: Information Technology and Services, 1-10 employees Published: May 22, 2024 > "Leaving a review is easy and you can do it from computer or mobile phone: the interface is clear and in case of negative review often you will receive a feedback to help you and better understand what's wrong." ### Gallery tab Ease of use: 4.6 out of 5 (1,205 reviews) #### Related review snippet Reviewer: Radha S. Reviewer details: Legal Services, 51-200 employees Published: May 5, 2026 > "The platform is effective at building transparency and trust by giving customers a space to share authentic feedback while allowing businesses to engage publicly with reviews." ### Integrations tab Trustpilot connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/169618/Trustpilot/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Hootsuite: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: John L. Reviewer details: Marketing and Advertising, 1-10 employees Published: February 1, 2022 > "The online software was easy to use and integration was essentially copy and paste." --- ## Typeform Rating: 4.7 out of 5 (974 reviews) Profile: [Typeform](https://www.capterra.com/p/137289/Typeform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Modern, engaging form aesthetics - Intuitive and clean interface Cons: - High cost for features - Key features behind paywall #### Starting price Starting price: $39.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.4 rating - Customizable Fields: 4.6 rating - Access Controls/Permissions: 5.0 rating - Question Branching: 5.0 rating #### Lowest rated features - Pulse Surveys: 4.0 rating - Survey/Poll Management: 4.5 rating - Surveys & Feedback: 5.0 rating - Customizable Questions: 5.0 rating #### Feature-related review snippet Reviewer: Patricia D. Reviewer details: Leisure, Travel & Tourism, 1-10 employees Published: April 22, 2026 > "The interface feels clean, modern, and very well thought out, which makes the forms much more engaging than traditional ones." ### Gallery tab Ease of use: 4.6 out of 5 (974 reviews) #### Related review snippet Reviewer: Tracie B. Reviewer details: Non-Profit Organization Management, Self-employed Published: March 9, 2026 > "Type form is a decent platform for creating surveys and polls for audience members but requires a paid plan for use of the actual useful features they offer." ### Integrations tab Typeform connects with 55+ software tools. [See all integrations](https://www.capterra.com/p/137289/Typeform/#integrations) #### Most popular integrations - Google Docs: 4.8 rating - Mailchimp: 4.7 rating - Jira: 4.4 rating - Gmail: 4.8 rating - Google Sheets: 4.6 rating - OneDrive: 4.5 rating #### Integrations-related review snippet Reviewer: Sam H. Reviewer details: Education Management, 1-10 employees Published: May 22, 2026 > "We use integrations with Meta, Google, and also Make." --- ## Zoho Survey Rating: 4.6 out of 5 (453 reviews) Profile: [Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated data analysis tools - Streamlined setup and deployment Cons: - Cost and free version limitations #### Starting price Starting price: $35.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customizable Questions: 4.0 rating - NPS Survey Structure: 2.0 rating #### Feature-related review snippet Reviewer: Daniel C. Reviewer details: Hospital & Health Care, 51-200 employees Published: June 15, 2026 > "The drag and drop interface was something I thought was a nice feature" ### Gallery tab Ease of use: 4.7 out of 5 (453 reviews) #### Related review snippet Reviewer: Nissam C. Reviewer details: Accounting, 11-50 employees Published: May 20, 2026 > "I found the logic and branching features useful for creating more dynamic and targeted questionnaires." ### Integrations tab Zoho Survey connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/131426/Zoho-Survey/#integrations) #### Most popular integrations - Google Docs: 4.0 rating - Slack: 4.3 rating - Mailchimp: 4.5 rating - Zoho CRM: 4.6 rating - Shopify: 4.5 rating - Eventbrite: 4.6 rating #### Integrations-related review snippet Reviewer: Nissam C. Reviewer details: Accounting, 11-50 employees Published: May 20, 2026 > "What I liked most about Zoho Survey is its simplicity combined with powerful functionality." --- ## Alchemer Rating: 4.5 out of 5 (393 reviews) Profile: [Alchemer](https://www.capterra.com/p/72549/Alchemer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Alchemer offers the world’s most flexible feedback & data collection platform that allows organizations to effectively close the loop. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and user-friendly platform - Comprehensive learning resources available Cons: - High and increasing pricing concerns #### Starting price Starting price: $55.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No #### Pricing review snippet Reviewer: Seán M. Reviewer details: Market Research, 1-10 employees Published: January 20, 2026 > "Alchmer is powerful and value for money. " ### Features tab #### Highest rated features - Reporting/Analytics: 4.6 rating - Customizable Fields: 5.0 rating - Customizable Questions: 5.0 rating - Surveys & Feedback: 4.8 rating #### Lowest rated features - Text Analysis: 2.0 rating - Customer Segmentation: 3.0 rating - Mobile Survey: 4.3 rating - NPS Survey Structure: 4.5 rating ### Gallery tab Ease of use: 4.5 out of 5 (393 reviews) #### Related review snippet Reviewer: Seán M. Reviewer details: Market Research, 1-10 employees Published: January 20, 2026 > "We use it because it can support the complex needs of a professional insights consulting agency while also delivering an attractive and easy-to-use experience for our respondents, and providing accessibility and integrations that make it efficient in supporting our clients." ### Integrations tab Alchemer connects with 27+ software tools. [See all integrations](https://www.capterra.com/p/72549/Alchemer/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - Slack: 4.7 rating - Mailchimp: 4.5 rating - Google Analytics 360: 4.7 rating - Stripe: 4.6 rating - Zapier: 5.0 rating #### Integrations-related review snippet Reviewer: edna luci G. Reviewer details: Entertainment, Self-employed Published: May 8, 2023 > "The ability to integrate with other tools and platforms has been a huge plus for me." --- ## Nicereply Rating: 4.7 out of 5 (283 reviews) Profile: [Nicereply](https://www.capterra.com/p/152920/Nicereply/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive customer feedback management - Intuitive and accessible interface Cons: - Inconsistent customer rating system #### Starting price Starting price: $59.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Third-Party Integrations: Available - Negative Feedback Management: Available - Mobile Survey: Available - Multi-Language: Available - Segmentation: Not available - Pulse Surveys: Not available - Text Analysis: Not available - Text Fields: Not available - Multi-Channel Distribution: Available - Anonymous Feedback: Not available - NPS of Customers: Available - AI Copilot: Not available ### Gallery tab Ease of use: 4.7 out of 5 (283 reviews) #### Related review snippet Reviewer: Renata H. Reviewer details: Computer Software, 11-50 employees Published: July 24, 2024 > "the comments received good recognize the good work that is done daily and the bad comments makes it work harder so that all the comments are good and every time we manage to reduce those bad comments that affect us for the other clients that read them and see something bad of the site" ### Integrations tab Nicereply connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/152920/Nicereply/#integrations) #### Most popular integrations - Slack: 4.7 rating - Mailchimp: 4.5 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating - Pipedrive: 4.5 rating - Microsoft Outlook: 4.5 rating - LiveAgent: 4.7 rating - Aircall: 4.2 rating - Front: 5.0 rating --- ## forms.app Rating: 4.7 out of 5 (272 reviews) Profile: [forms.app](https://www.capterra.com/p/197758/forms-app/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? forms.app is a form builder software with unlimited team members & form responses, and powerful features for professional NPS forms #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $39.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Customizable Templates: 5.0 rating - Multi-Channel Distribution: 5.0 rating - Reporting/Analytics: 5.0 rating - Surveys & Feedback: 5.0 rating #### Lowest rated features - Access Controls/Permissions: 3.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Berkay Kerem B. Reviewer details: Chemicals, 11-50 employees Published: July 8, 2025 > "There are a few areas where it could be more intuitive or flexible, but generally, it’s a reliable tool that does what I need it to do." ### Gallery tab Ease of use: 4.7 out of 5 (272 reviews) #### Related review snippet Reviewer: Burak G. Reviewer details: Sports, 1-10 employees Published: May 11, 2026 > "On top of that, conditional logic, integrations (Zapier, Sheets), built-in analytics, and the AI form builder cover pretty much everything I need for both surveys and internal team forms." ### Integrations tab forms.app connects with 99+ software tools. [See all integrations](https://www.capterra.com/p/197758/forms-app/#integrations) #### Most popular integrations - Google Docs: 4.0 rating - Slack: 4.7 rating - Trello: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Google Sheets: 5.0 rating #### Integrations-related review snippet Reviewer: Karen J. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: December 21, 2022 > "Easy to use, 30 day trail and ease of integration." --- ## Xoxoday Rating: 4.4 out of 5 (267 reviews) Profile: [Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Other, Per Month Free trial: No Free demo: No ### Features tab #### Most popular features - Third-Party Integrations: Available - Negative Feedback Management: Not available - Mobile Survey: Not available - Multi-Language: Available - Segmentation: Not available - Pulse Surveys: Not available - Text Analysis: Not available - Text Fields: Not available - Multi-Channel Distribution: Available - Anonymous Feedback: Not available - NPS of Customers: Not available - AI Copilot: Available #### Feature-related review snippet Reviewer: Nelly K. Reviewer details: Information Technology and Services, 201-500 employees Published: May 30, 2022 > "It also offers large automation and integration capabilities." ### Gallery tab Ease of use: 4.4 out of 5 (267 reviews) #### Related review snippet Reviewer: pavan K. Reviewer details: Market Research, 201-500 employees Published: June 28, 2026 > "Automated Rewarding: Setting up automated milestones for birthdays, work anniversaries, and performance achievements saves a lot of manual work." ### Integrations tab Xoxoday connects with 121+ software tools. [See all integrations](https://www.capterra.com/p/153149/Rewards-Platform/#integrations) #### Most popular integrations - Microsoft 365: 4.6 rating - Gusto: 4.6 rating - BambooHR: 4.6 rating - Zapier: 4.7 rating - Microsoft Outlook: 4.5 rating - Okta: 4.7 rating #### Integrations-related review snippet Reviewer: Pablo T. Reviewer details: Mechanical or Industrial Engineering, 10,001+ employees Published: March 23, 2022 > "It can be integrated into platforms of your own company" --- ## XM for Customer Experience Rating: 4.6 out of 5 (255 reviews) Profile: [XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1500.00 Pricing details: Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customizable Questions: 5.0 rating - Reporting/Analytics: 5.0 rating - Customizable Templates: 4.0 rating - Access Controls/Permissions: 5.0 rating #### Lowest rated features - Real-Time Notifications: 2.0 rating - Segmentation: 2.0 rating - Sentiment Analysis: 3.0 rating - Reporting & Statistics: 4.0 rating ### Gallery tab Ease of use: 4.4 out of 5 (255 reviews) #### Related review snippet Reviewer: Mike A. Reviewer details: Telecommunications, 201-500 employees Published: October 3, 2025 > "Very helpful for gathering opinions and reviews of internal processes and company updates." ### Integrations tab XM for Customer Experience connects with 35+ software tools. [See all integrations](https://www.capterra.com/p/152924/Customer-Frontlines/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Jira: 4.4 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Marketo Engage: 4.3 rating - ServiceNow: 4.5 rating - Grade.us: 4.8 rating - Adobe Analytics: 4.5 rating --- ## CustomerHero Rating: 4.9 out of 5 (175 reviews) Profile: [CustomerHero](https://www.capterra.com/p/153472/Startquestion/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CustomerHero is a Software with a Service platform to track & improve NPS with AI insights, real-time dashboards & close-the-loop tools #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.9 rating - NPS Survey Structure: 5.0 rating - Mobile Survey: 5.0 rating - Surveys & Feedback: 5.0 rating #### Lowest rated features - Real-Time Data: 4.0 rating - Customizable Questions: 4.7 rating - Customizable Fields: 5.0 rating - Customer Experience Management: 5.0 rating #### Feature-related review snippet Reviewer: Marcin S. Reviewer details: Sports, 51-200 employees Published: November 24, 2022 > "User-friendly layout of the of the page; intuitive and fast survey-creation; extended analytics." ### Gallery tab Ease of use: 4.8 out of 5 (175 reviews) #### Related review snippet Reviewer: MAYERLY G. Reviewer details: Marketing and Advertising, 1-10 employees Published: December 5, 2023 > "I really like the customer support, the responses have been timely and useful, which has made me feel supported in the process of implementation and continued use of the tool." ### Integrations tab CustomerHero connects with 21+ software tools. [See all integrations](https://www.capterra.com/p/153472/Startquestion/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Microsoft 365: 4.6 rating - Asana: 4.5 rating - Google Analytics 360: 4.7 rating - Shopify: 4.5 rating - HubSpot CRM: 4.5 rating - Zapier: 4.7 rating --- ## CheckMarket Rating: 4.5 out of 5 (149 reviews) Profile: [CheckMarket](https://www.capterra.com/p/134813/CheckMarket/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Enterprise NPS Survey Software. Insightful reporting and actionable feedback! Close the loop with follow-up tools to reduce churn. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $150.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Third-Party Integrations: Available - Negative Feedback Management: Available - Mobile Survey: Available - Multi-Language: Available - Segmentation: Available - Pulse Surveys: Available - Text Analysis: Available - Text Fields: Not available - Multi-Channel Distribution: Available - Anonymous Feedback: Available - NPS of Customers: Available - AI Copilot: Not available ### Gallery tab Ease of use: 4.3 out of 5 (149 reviews) #### Related review snippet Reviewer: Simon J. Reviewer details: Computer Software, 10,001+ employees Published: July 10, 2024 > "I quickly set up a customer feedback survey and got detailed reports instantly." ### Integrations tab CheckMarket connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/134813/CheckMarket/#integrations) #### Most popular integrations - Slack: 4.7 rating - Salesforce Sales Cloud: 4.4 rating - Microsoft 365: 4.6 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating --- ## SurveySparrow Rating: 4.4 out of 5 (122 reviews) Profile: [SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Boost loyalty, gain insights, and drive growth with SurveySparrow's NPS surveys, transforming feedback into strategic business assets. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Pricing details: Usage Based, Per Year Free trial: Yes Free demo: No ### Features tab #### Highest rated features - NPS Survey Structure: 4.8 rating - Reporting/Analytics: 3.5 rating - Mobile Survey: 4.0 rating - Surveys & Feedback: 5.0 rating #### Lowest rated features - Feedback Management: 3.0 rating - Third-Party Integrations: 3.0 rating - Negative Feedback Management: 4.0 rating - Text Fields: 4.0 rating #### Feature-related review snippet Reviewer: J'La D. Reviewer details: Government Relations, 11-50 employees Published: February 19, 2024 > "It's a very simple yet aesthetically pleasing application and easy for end-users to navigate." ### Gallery tab Ease of use: 4.5 out of 5 (122 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Entertainment, 51-200 employees Published: September 10, 2025 > "I like that our team can create a custom CSAT survey that can then import results back into our tickets in Zendesk." ### Integrations tab SurveySparrow connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/168823/SurveySparrow/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - WordPress: 4.5 rating - Google Sheets: 5.0 rating - Google Analytics 360: 4.7 rating - HubSpot Marketing Hub: 2.0 rating - Zendesk Suite: 4.4 rating #### Integrations-related review snippet Reviewer: Joël T. Reviewer details: Computer Software, 1-10 employees Published: July 3, 2023 > "SurveySparrow also provides multiple integration possibilities which rather favor our preferences." --- ## SmartSurvey Rating: 4.6 out of 5 (114 reviews) Profile: [SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Measure loyalty with SmartSurvey's NPS tools—track trends, analyze feedback, and boost growth with secure, GDPR-compliant insights. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.7 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: £0.00 Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Customizable Fields: 5.0 rating - Customizable Questions: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: Paul B. Reviewer details: Government Administration, 51-200 employees Published: October 21, 2024 > "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based on the responses." ### Gallery tab Ease of use: 4.7 out of 5 (114 reviews) #### Related review snippet Reviewer: Paul B. Reviewer details: Government Administration, 51-200 employees Published: October 21, 2024 > "Intuitive functions and flexible features that allow really complicated questions to be broken down into sections which change based on the responses." ### Integrations tab SmartSurvey connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/57112/SmartSurvey/#integrations) #### Most popular integrations - Salesforce Sales Cloud: 4.4 rating - Google Analytics 360: 4.7 rating - Zapier: 4.7 rating --- ## AskNicely Rating: 4.6 out of 5 (101 reviews) Profile: [AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $399.00 Pricing details: Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Pulse Surveys: 4.5 rating - Text Analysis: 3.5 rating - Mobile Survey: 5.0 rating - Text Fields: 5.0 rating #### Lowest rated features - Multi-Language: 1.0 rating - Negative Feedback Management: 1.0 rating - Reporting/Analytics: 3.0 rating - NPS Survey Structure: 3.0 rating ### Gallery tab Ease of use: 4.5 out of 5 (101 reviews) ### Integrations tab AskNicely connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/141434/AskNicely-for-NPS/#integrations) #### Most popular integrations - Zoho CRM: 4.3 rating - Calendly: 4.7 rating - Zoho Desk: 4.5 rating - Intercom: 4.5 rating - Front: 4.5 rating - Klips: 4.7 rating - Geckoboard: 4.7 rating - Kustomer: 4.7 rating - Vonigo: 4.5 rating --- ## Survicate Rating: 4.6 out of 5 (99 reviews) Profile: [Survicate](https://www.capterra.com/p/132914/Survicate/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $0.00 Pricing details: Other Free trial: Yes Free demo: No ### Features tab #### Highest rated features - NPS Survey Structure: 4.7 rating - Reporting/Analytics: 4.4 rating - Third-Party Integrations: 4.7 rating - Real-Time Data: 4.8 rating #### Lowest rated features - Data Visualization: 3.7 rating - Segmentation: 3.8 rating - Question Branching: 4.0 rating - Access Controls/Permissions: 3.5 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Internet, 51-200 employees Published: November 3, 2025 > "I like how user friendly survicate is and how intuitive the analytics dashboard is." ### Gallery tab Ease of use: 4.7 out of 5 (99 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Computer Software, 51-200 employees Published: November 25, 2025 > "Creating fully integrated surveys in my platform is simple, fast, and seamless for every user today, including features for Learning Curve, Review Feedback, and Template Customization." ### Integrations tab Survicate connects with 68+ software tools. [See all integrations](https://www.capterra.com/p/132914/Survicate/#integrations) #### Most popular integrations - Slack: 4.7 rating - Mailchimp: 4.5 rating - WordPress: 4.6 rating - HubSpot Marketing Hub: 4.5 rating - Zendesk Suite: 4.4 rating - Pipedrive: 4.5 rating #### Integrations-related review snippet Reviewer: Ben H. Reviewer details: Information Services, 201-500 employees Published: September 18, 2024 > "A decent set of integrations to connect to platform" --- ## Flex Surveys Rating: 5.0 out of 5 (76 reviews) Profile: [Flex Surveys](https://www.capterra.com/p/145402/Flex-Surveys/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Enhance customer loyalty with our Net Promoter Score (NPS) system, offering insights and strategies for improved satisfaction. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $4500.00 Pricing details: Flat Rate, One Time Free trial: No Free demo: No ### Features tab #### Highest rated features - Pulse Surveys: 5.0 rating - Multi-Language: 5.0 rating - NPS Survey Structure: 5.0 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Anonymous Feedback: 4.5 rating - Negative Feedback Management: 4.5 rating - Text Analysis: 4.5 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Kelly C. Reviewer details: Government Relations, 201-500 employees Published: August 11, 2023 > "They are very insightful and knowledgeable about Employee Engagement Surveys, and they are highly responsive and helpful in guiding us and supporting us every step of the way." ### Gallery tab Ease of use: 4.9 out of 5 (76 reviews) #### Related review snippet Reviewer: Emma W. Reviewer details: Financial Services, 51-200 employees Published: April 9, 2025 > "It allows us to identify work-related problems that aren't visible to the naked eye, problems that can be solved with initiatives to improve activities." ### Integrations tab Flex Surveys connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/145402/Flex-Surveys/#integrations) #### Most popular integrations - Mailchimp: 5.0 rating - Alchemer: 4.5 rating - HRIS: 4.8 rating --- ## Customerly Rating: 4.5 out of 5 (70 reviews) Profile: [Customerly](https://www.capterra.com/p/173977/Customerly/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $29.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Third-Party Integrations: 4.5 rating - Customizable Branding: 5.0 rating - Mobile Survey: 5.0 rating - Reporting/Analytics: 5.0 rating #### Feature-related review snippet Reviewer: April D W. Reviewer details: Retail, 11-50 employees Published: January 14, 2025 > "it was easy to set up with a great interface design i will say if you have a problem their support is there will work with you for solution and ensure everyone is happy" ### Gallery tab Ease of use: 4.5 out of 5 (70 reviews) #### Related review snippet Reviewer: April D W. Reviewer details: Retail, 11-50 employees Published: January 14, 2025 > "it was easy to set up with a great interface design i will say if you have a problem their support is there will work with you for solution and ensure everyone is happy" ### Integrations tab Customerly connects with 3+ software tools. [See all integrations](https://www.capterra.com/p/173977/Customerly/#integrations) #### Most popular integrations - WordPress: 4.6 rating - Zapier: 5.0 rating - LeadsBridge: 4.4 rating #### Integrations-related review snippet Reviewer: Nico B. Reviewer details: Hospitality, 1-10 employees Published: September 7, 2020 > "First I was so impressed, how easily I installed it and got it working." --- ## Qwary Rating: 4.8 out of 5 (69 reviews) Profile: [Qwary](https://www.capterra.com/p/213725/Qwary/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Qwary helps enhance engagement, retention, and satisfaction with AI-driven insights, surveys, r #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $199.00 Pricing details: Usage Based, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Reporting/Analytics: 4.0 rating - Customizable Templates: 4.5 rating - Multi-Channel Distribution: 4.5 rating - Mobile Survey: 3.0 rating #### Feature-related review snippet Reviewer: Harman H. Reviewer details: Online Media, 1-10 employees Published: April 19, 2022 > "It was an easy process with straight forward interface and multiple functionality." ### Gallery tab Ease of use: 4.8 out of 5 (69 reviews) #### Related review snippet Reviewer: David G. Reviewer details: Information Technology and Services, 1-10 employees Published: June 27, 2022 > "I love the capabilities the product has, considering its visuals, I use it to collect customer experiences, and then, I use webhooks to automate all my processes, depending on the result, I'll give my clients one thing or another." ### Integrations tab Qwary connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/213725/Qwary/#integrations) #### Most popular integrations - Slack: 4.7 rating - Trello: 4.5 rating - Mailchimp: 4.5 rating - Google Sheets: 4.7 rating - Zoho CRM: 4.3 rating - Google Calendar: 4.8 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Information Technology and Services, Self-employed Published: February 23, 2021 > "It also integrates with Zapier and provides solid report features." --- ## Zonka Feedback Rating: 4.8 out of 5 (68 reviews) Profile: [Zonka Feedback](https://www.capterra.com/p/137773/Zonka-Feedback/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zonka Feedback NPS Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $199.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - NPS Survey Structure: 5.0 rating - Reporting/Analytics: 5.0 rating - Customizable Fields: 5.0 rating - Mobile Survey: 5.0 rating #### Lowest rated features - Feedback Management: 4.0 rating - Multi-Channel Distribution: 5.0 rating - Question Branching: 5.0 rating - Template Management: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (68 reviews) #### Related review snippet Reviewer: Majlinda M. Reviewer details: Health, Wellness and Fitness, 11-50 employees Published: August 23, 2024 > "The platform provides all the features I needed, making it a comprehensive tool for gathering and analyzing feedback." ### Integrations tab Zonka Feedback connects with 11+ software tools. [See all integrations](https://www.capterra.com/p/137773/Zonka-Feedback/#integrations) #### Most popular integrations - Slack: 4.7 rating - Google Sheets: 4.7 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating - ActiveCampaign: 4.6 rating #### Integrations-related review snippet Reviewer: Leon D. Reviewer details: Law Practice, 51-200 employees Published: February 4, 2025 > "Also the salesforce integration is top tier." --- ## SmartCustomer Rating: 4.4 out of 5 (65 reviews) Profile: [SmartCustomer](https://www.capterra.com/p/184152/Sitejabber-Business-Suite/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The customer reviews platform where millions of buyers and businesses worldwide come together. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: Not available Free trial: No Free demo: No ### Features tab #### Highest rated features - Customer Experience Management: 5.0 rating - Negative Feedback Management: 5.0 rating - Surveys & Feedback: 5.0 rating - Third-Party Integrations: 5.0 rating #### Feature-related review snippet Reviewer: Jenna A. Reviewer details: Arts and Crafts, 1-10 employees Published: February 12, 2026 > "The dashboard interface is clean and easy to navigate initially." ### Gallery tab Ease of use: 4.5 out of 5 (65 reviews) #### Related review snippet Reviewer: Jenna A. Reviewer details: Arts and Crafts, 1-10 employees Published: February 12, 2026 > "The dashboard interface is clean and easy to navigate initially." ### Integrations tab SmartCustomer connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/184152/Sitejabber-Business-Suite/#integrations) #### Most popular integrations - Shopify: 4.5 rating - Instagram: 4.7 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - QuickBooks Online Advanced: 4.4 rating - Adobe Commerce: 4.3 rating - BigCommerce: 4.4 rating --- ## SurveyLab Rating: 4.9 out of 5 (62 reviews) Profile: [SurveyLab](https://www.capterra.com/p/80891/mySurveyLab-com/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Professional online survey software. Surveys, questionnaires, forms, and tests for Customer Experience, Market Research, HR, and more! #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Third-Party Integrations: Available - Negative Feedback Management: Available - Mobile Survey: Available - Multi-Language: Available - Segmentation: Available - Pulse Surveys: Available - Text Analysis: Available - Text Fields: Available - Multi-Channel Distribution: Available - Anonymous Feedback: Available - NPS of Customers: Available - AI Copilot: Not available #### Feature-related review snippet Reviewer: Szymon B. Reviewer details: Computer Software, 1-10 employees Published: October 18, 2021 > "I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect." ### Gallery tab Ease of use: 4.8 out of 5 (62 reviews) #### Related review snippet Reviewer: Szymon B. Reviewer details: Computer Software, 1-10 employees Published: October 18, 2021 > "I like the most the Logic system wchich is very proffessional and helps to move on quickly page by page with the survey and also attracts the visual effect." ### Integrations tab SurveyLab connects with 17+ software tools. [See all integrations](https://www.capterra.com/p/80891/mySurveyLab-com/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - Salesforce Sales Cloud: 4.4 rating - Mailchimp: 4.5 rating - Google Analytics 360: 4.7 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating - LiveChat: 4.6 rating - PrestaShop: 4.3 rating --- ## Simplesat Rating: 4.8 out of 5 (61 reviews) Profile: [Simplesat](https://www.capterra.com/p/177336/Simplesat/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Delightfully easy to use one-click satisfaction surveys for service minded professionals. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $119.00 Pricing details: Other, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Third-Party Integrations: Available - Negative Feedback Management: Available - Mobile Survey: Available - Multi-Language: Available - Segmentation: Not available - Pulse Surveys: Not available - Text Analysis: Not available - Text Fields: Available - Multi-Channel Distribution: Available - Anonymous Feedback: Available - NPS of Customers: Available - AI Copilot: Not available ### Gallery tab Ease of use: 4.9 out of 5 (61 reviews) #### Related review snippet Reviewer: Juraj T. Reviewer details: Computer Software, 51-200 employees Published: July 12, 2021 > "It's very easy use and learn, most importantly for customers" ### Integrations tab Simplesat connects with 64+ software tools. [See all integrations](https://www.capterra.com/p/177336/Simplesat/#integrations) #### Most popular integrations - Slack: 4.7 rating - Dropbox: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.7 rating - Keap: 4.1 rating #### Integrations-related review snippet Reviewer: Juraj T. Reviewer details: Computer Software, 51-200 employees Published: July 12, 2021 > "Ease of deployment and integration" --- Page 1 of 3 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (123) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Anonymous Feedback Generative AI Mobile Survey Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees Pulse Surveys Segmentation Text Analysis Text Fields Third-Party Integrations Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Survey Software](https://www.capterra.com/survey-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) I'm looking for NPS Software that is: [Free](https://www.capterra.com/nps-software/s/free/)