# Best NPS Software 2026 | Capterra > Find the top NPS software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs. Source: https://www.capterra.com/nps-software/s/small-businesses --- # Best NPS Software For more information consult our [NPS Buyers Guide](#buyers-guide-content) [4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Great for: Small Business Create engaging, platform-independent & beautiful NPS surveys. We empower companies - large & small - & individuals to collect insight [Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/) [4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/) Good for: Value for Money Boost loyalty, gain insights, and drive growth with SurveySparrow's NPS surveys, transforming feedback into strategic business assets. [Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/) [4.7 (945)](https://www.capterra.com/p/137289/Typeform/reviews/) Great for: Ease of Use Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/) 80% of users recommend this product Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.8 (56)](https://www.capterra.com/p/151950/Listen360/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Turn customer feedback into growth with AI insights, real-time analytics, and automated reviews that boost loyalty and retention. [Learn more about Listen360](https://www.capterra.com/p/151950/Listen360/) [4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Good for: Small Business Alchemer offers the world’s most flexible feedback & data collection platform that allows organizations to effectively close the loop. [Learn more about Alchemer](https://www.capterra.com/p/72549/Alchemer/) [4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/) ReviewInc's online reputation management and customer experience software drives new online reviews and ratings. [Learn more about ReviewInc](https://www.capterra.com/p/141023/ReviewInc/) [4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/) Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. [Learn more about Survicate](https://www.capterra.com/p/132914/Survicate/) [5.0 (1)](https://www.capterra.com/p/211342/IntouchSurvey/#reviews) Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction. [Learn more about IntouchSurvey](https://www.capterra.com/p/211342/IntouchSurvey/) [## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) [4.6 (10430)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Great for: Mid-Size Business Quickly and easily set up automated NPS programs to spend more time acting on critical insights, and less time managing the technology. [Learn more about SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/) 81% of users recommend this product [## Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) [4.7 (5123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/) Great for: Enterprise Vantage Pulse is an employee survey and feedback tool for measuring sentiment, running eNPS and pulse surveys, and acting on real-time. [Learn more about Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/) 87% of users recommend this product [## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) [4.7 (2800)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Good for: Customer Service Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise. [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/) 84% of users recommend this product [## Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [4.5 (1202)](https://www.capterra.com/p/169618/Trustpilot/reviews/) Good for: Enterprise A customer review management tool that brings businesses and consumers together through reviews. [Learn more about Trustpilot](https://www.capterra.com/p/169618/Trustpilot/) [## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) [4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/) Good for: Features Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. [Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/) 85% of users recommend this product [## Nicereply](https://www.capterra.com/p/152920/Nicereply/) [4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/) Great for: Value for Money Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive [Learn more about Nicereply](https://www.capterra.com/p/152920/Nicereply/) 87% of users recommend this product [## Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) [4.4 (260)](https://www.capterra.com/p/153149/Rewards-Platform/reviews/) Good for: Ease of Use Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. [Learn more about Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/) [## forms.app](https://www.capterra.com/p/197758/forms-app/) [4.6 (256)](https://www.capterra.com/p/197758/forms-app/reviews/) Great for: Small Business forms.app is an all-rounder form builder software for creating professional-looking forms, surveys, and quizzes, and collecting data. [Learn more about forms.app](https://www.capterra.com/p/197758/forms-app/) [## XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) [4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Great for: Customer Service Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform. [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/) 82% of users recommend this product [## CustomerHero](https://www.capterra.com/p/153472/Startquestion/) [4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Great for: Features CustomerHero is a Software with a Service platform to track & improve NPS with AI insights, real-time dashboards & close-the-loop tools [Learn more about CustomerHero](https://www.capterra.com/p/153472/Startquestion/) 98% of users recommend this product [## CheckMarket](https://www.capterra.com/p/134813/CheckMarket/) [4.5 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/) Great for: Customer Service Enterprise NPS Survey Software. Insightful reporting and actionable feedback! Close the loop with follow-up tools to reduce churn. [Learn more about CheckMarket](https://www.capterra.com/p/134813/CheckMarket/) 86% of users recommend this product [## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) [4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/) Great for: Ease of Use Measure loyalty with SmartSurvey's NPS tools—track trends, analyze feedback, and boost growth with secure, GDPR-compliant insights. [Learn more about SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/) 94% of users recommend this product [## AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/) [4.6 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/) Great for: Customer Service AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame [Learn more about AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/) 88% of users recommend this product [## Flex Surveys](https://www.capterra.com/p/145402/Flex-Surveys/) [5.0 (76)](https://www.capterra.com/p/145402/Flex-Surveys/reviews/) Enhance customer loyalty with our Net Promoter Score (NPS) system, offering insights and strategies for improved satisfaction. [Learn more about Flex Surveys](https://www.capterra.com/p/145402/Flex-Surveys/) [## Customerly](https://www.capterra.com/p/173977/Customerly/) [4.5 (70)](https://www.capterra.com/p/173977/Customerly/reviews/) Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. [Learn more about Customerly](https://www.capterra.com/p/173977/Customerly/) [## Qwary](https://www.capterra.com/p/213725/Qwary/) [4.8 (69)](https://www.capterra.com/p/213725/Qwary/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Qwary helps enhance engagement, retention, and satisfaction with AI-driven insights, surveys, r [Learn more about Qwary](https://www.capterra.com/p/213725/Qwary/) [## Zonka Feedback](https://www.capterra.com/p/137773/Zonka-Feedback/) [4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/) [Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/) Zonka Feedback NPS Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. [Learn more about Zonka Feedback](https://www.capterra.com/p/137773/Zonka-Feedback/) Page 1 of 5 Filter (118) Products: Sort By: Sponsored * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Anonymous Feedback Generative AI Mobile Survey Multi-Channel Distribution Multi-Language Negative Feedback Management NPS of Customers NPS of Employees Pulse Surveys Segmentation Text Analysis Text Fields Third-Party Integrations Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [Customer Loyalty Software](https://www.capterra.com/customer-loyalty-software/)[Survey Software](https://www.capterra.com/survey-software/)[Customer Experience Software](https://www.capterra.com/customer-experience-software/)[Customer Satisfaction Software](https://www.capterra.com/customer-satisfaction-software/) I'm looking for NPS Software that is: [Free](https://www.capterra.com/nps-software/s/free/)