# Best NPS Software 2026 | Capterra

> Find the top NPS software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs.

Source: https://www.capterra.com/nps-software/s/small-businesses

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# Best NPS Software

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For more information consult our [NPS Buyers Guide](#buyers-guide-content)

[4.7 (953)](https://www.capterra.com/p/137289/Typeform/reviews/)

Collect NPS scores easily then turn feedback into action quickly with automatic score calculation, follow-ups, and real-time results. [Learn more about Typeform](https://www.capterra.com/p/137289/Typeform/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

80% recommend this product

[4.6 (963)](https://www.capterra.com/p/156752/SurveyLegend/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Create engaging, platform-independent & beautiful NPS surveys. We empower companies - large & small - & individuals to collect insight [Learn more about SurveyLegend](https://www.capterra.com/p/156752/SurveyLegend/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[4.4 (121)](https://www.capterra.com/p/168823/SurveySparrow/reviews/)

Boost loyalty, gain insights, and drive growth with SurveySparrow's NPS surveys, transforming feedback into strategic business assets. [Learn more about SurveySparrow](https://www.capterra.com/p/168823/SurveySparrow/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors.

[4.5 (319)](https://www.capterra.com/p/72549/Alchemer/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Alchemer offers the world’s most flexible feedback & data collection platform that allows organizations to effectively close the loop. [Learn more about Alchemer](https://www.capterra.com/p/72549/Alchemer/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[4.8 (56)](https://www.capterra.com/p/151950/Listen360/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Turn customer feedback into growth with AI insights, real-time analytics, and automated reviews that boost loyalty and retention. [Learn more about Listen360](https://www.capterra.com/p/151950/Listen360/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[4.8 (35)](https://www.capterra.com/p/141023/ReviewInc/reviews/)

ReviewInc's online reputation management and customer experience software drives new online reviews and ratings. [Learn more about ReviewInc](https://www.capterra.com/p/141023/ReviewInc/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[4.6 (99)](https://www.capterra.com/p/132914/Survicate/reviews/)

Collect, analyze, and act on customer feedback across channels with Survicate. Use AI, 40+ native integrations, translations, and more. [Learn more about Survicate](https://www.capterra.com/p/132914/Survicate/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[5.0 (1)](https://www.capterra.com/p/211342/IntouchSurvey/#reviews)

Collect Voice of Customer data with flexible survey software, and close the loop on every customer interaction. [Learn more about IntouchSurvey](https://www.capterra.com/p/211342/IntouchSurvey/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

[4.6 (10438)](https://www.capterra.com/p/253516/SurveyMonkey/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Quickly and easily set up automated NPS programs to spend more time acting on critical insights, and less time managing the technology. [Learn more about SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

81% recommend this product

[## Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)

[4.7 (5123)](https://www.capterra.com/p/167264/Vantage-Circle/reviews/)

Vantage Pulse is an employee survey and feedback tool for measuring sentiment, running eNPS and pulse surveys, and acting on real-time. [Learn more about Vantage Circle](https://www.capterra.com/p/167264/Vantage-Circle/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

87% recommend this product

[## Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[4.7 (2852)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/)

Improve your customer experience by calculating your New Promotor Score (NPS) with ready-made NPS surveys from Jotform Enterprise. [Learn more about Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

84% recommend this product

[## Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

[4.5 (1203)](https://www.capterra.com/p/169618/Trustpilot/reviews/)

A customer review management tool that brings businesses and consumers together through reviews. [Learn more about Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

[4.6 (450)](https://www.capterra.com/p/131426/Zoho-Survey/reviews/)

Zoho Survey helps create surveys, gather feedback, conduct research, and gain insights to improve business decisions. [Learn more about Zoho Survey](https://www.capterra.com/p/131426/Zoho-Survey/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

85% recommend this product

[## Nicereply](https://www.capterra.com/p/152920/Nicereply/)

[4.7 (283)](https://www.capterra.com/p/152920/Nicereply/reviews/)

Collect immediate customer feedback with Nicereply. Use one-click CSAT, CES & NPS surveys & increase the volume of insights you receive [Learn more about Nicereply](https://www.capterra.com/p/152920/Nicereply/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

87% recommend this product

[## Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/)

[4.4 (260)](https://www.capterra.com/p/153149/Rewards-Platform/reviews/)

Xoxoday is an AI-powered platform offering businesses a comprehensive suite of loyalty, rewards, incentives, and engagement solutions. [Learn more about Xoxoday](https://www.capterra.com/p/153149/Rewards-Platform/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## forms.app](https://www.capterra.com/p/197758/forms-app/)

[4.6 (257)](https://www.capterra.com/p/197758/forms-app/reviews/)

forms.app is an all-rounder form builder software for creating professional-looking forms, surveys, and quizzes, and collecting data. [Learn more about forms.app](https://www.capterra.com/p/197758/forms-app/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

[4.6 (255)](https://www.capterra.com/p/152924/Customer-Frontlines/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Measure and improve your NPS with intuitive, omnichannel surveys and the world's most advanced, AI-driven CX platform. [Learn more about XM for Customer Experience](https://www.capterra.com/p/152924/Customer-Frontlines/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

82% recommend this product

[## CustomerHero](https://www.capterra.com/p/153472/Startquestion/)

[4.9 (175)](https://www.capterra.com/p/153472/Startquestion/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

CustomerHero is a Software with a Service platform to track & improve NPS with AI insights, real-time dashboards & close-the-loop tools [Learn more about CustomerHero](https://www.capterra.com/p/153472/Startquestion/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

98% recommend this product

[## CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)

[4.5 (149)](https://www.capterra.com/p/134813/CheckMarket/reviews/)

Enterprise NPS Survey Software. Insightful reporting and actionable feedback! Close the loop with follow-up tools to reduce churn. [Learn more about CheckMarket](https://www.capterra.com/p/134813/CheckMarket/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

86% recommend this product

[## SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

[4.6 (114)](https://www.capterra.com/p/57112/SmartSurvey/reviews/)

Measure loyalty with SmartSurvey's NPS tools—track trends, analyze feedback, and boost growth with secure, GDPR-compliant insights. [Learn more about SmartSurvey](https://www.capterra.com/p/57112/SmartSurvey/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

94% recommend this product

[## AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)

[4.6 (100)](https://www.capterra.com/p/141434/AskNicely-for-NPS/reviews/)

AskNicely connects real-time customer feedback with all your teams, systems and processes, based on the Net Promoter Score (NPS®) frame [Learn more about AskNicely](https://www.capterra.com/p/141434/AskNicely-for-NPS/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

88% recommend this product

[## Flex Surveys](https://www.capterra.com/p/145402/Flex-Surveys/)

[5.0 (76)](https://www.capterra.com/p/145402/Flex-Surveys/reviews/)

Enhance customer loyalty with our Net Promoter Score (NPS) system, offering insights and strategies for improved satisfaction. [Learn more about Flex Surveys](https://www.capterra.com/p/145402/Flex-Surveys/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## Customerly](https://www.capterra.com/p/173977/Customerly/)

[4.5 (70)](https://www.capterra.com/p/173977/Customerly/reviews/)

Customerly helps SaaS teams automate support, boost retention, and engage customers with AI-powered automation, surveys, and emails. [Learn more about Customerly](https://www.capterra.com/p/173977/Customerly/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## Qwary](https://www.capterra.com/p/213725/Qwary/)

[4.8 (69)](https://www.capterra.com/p/213725/Qwary/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Qwary helps enhance engagement, retention, and satisfaction with AI-driven insights, surveys, r [Learn more about Qwary](https://www.capterra.com/p/213725/Qwary/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

[## Zonka Feedback](https://www.capterra.com/p/137773/Zonka-Feedback/)

[4.8 (68)](https://www.capterra.com/p/137773/Zonka-Feedback/reviews/)

[Capterra Shortlist](https://www.capterra.com/nps-software/shortlist/)

Zonka Feedback NPS Platform is a multichannel Survey & Feedback Software. Measure, improve and transform Employee Customer Experiences. [Learn more about Zonka Feedback](https://www.capterra.com/p/137773/Zonka-Feedback/)

NPS features reviewers most value

Mobile Survey

Multi-Channel Distribution

Multi-Language

Negative Feedback Management

Pulse Surveys

Segmentation

Text Analysis

Text Fields

Third-Party Integrations

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