eXLerate vs mHelpDesk

Starting Price

$5,000.00/one-time

$169.00/month

Best For

Oil and gas companies

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Ideal number of Users

1 - 1000+

2 - 1000+

Rating

(0)
4.3 / 5
(787)
Read All Reviews

Ease of Use




4.3 / 5


  • "It's ease of use is great for our staff. Customer support is great to work with, helpful and very knowledgeable."

  • "I love how helpful everyone has been right from the selection process through the implementation process and the helpdesk. Product is customizable and user friendly."

Customer Support




4.4 / 5


  • "Overall I would recommend this to most people in search of a CRM. There are a lot out there, but I cannot imagine the customer service is as good."

  • "The people at mHelpdesk over promise and the software under delivers. Support is a joke as they will do more to get you to go away than they will to fix the issue."

Features & Functionality




4 / 5


  • "The reason why we went forward into buying this is because of it's simplicity and how helpful it's been. I had previously used one on another company and loved it so went ahead and got it for ours."

  • "Easy to navigate, helpful tutorials and responsive in the moment assistance and overall great customer service."

Value for Money




3.9 / 5


  • "Then when I told them I wanted to cancel because the bill was far more than I wanted to pay, they said that they do not give refunds."

  • "It's super easy and cost-efficient, they offer a lot of features but still manage to keep it very simple its the best bang for your buck."

Product Features

  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management
  • Compliance Management
  • Equipment Management
  • Inventory Management
  • Job Costing
  • Logistics Management
  • Maintenance Management
  • Material Management
  • Project Management
  • Resource Management
  • Scheduling
  • Work Order Management

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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eXLerate vs mHelpDesk

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