mHelpDesk vs ProntoForms - Mobile Forms

Starting Price

$169.00/month

$15.00/month/user

Best For

mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.

Businesses looking to eliminate paper processes and achieve operational excellence. Customers include SMB to enterprises.

Rating


4.3 / 5
(782)
Read All Reviews

4.6 / 5
(157)
Read All Reviews

Ideal number of Users

2 - 1000+

10 - 1000+

Ease of Use


4.3 / 5


  • "This software is easy to use and to navigate through. I love the ease of looking up all our jobs and customers information."

  • "I like the ease of use and the ease of customer service with our request."


4.4 / 5


  • "Ease of use when creating or editing forms is fabulous!!! The forms are clean and look very professional as you can upload logo."

  • "Not only is the software easy for the office staff but it is also easy to use for the technicians who not always are the best at record keeping."

Customer Support


4.4 / 5


  • "Jason & Jen were great today helping me. I wish everyone had good customer service like this."

  • "The Customer Service agents are amazing. They go out of their way to help you especially."


4.5 / 5


  • "Ease of use and is simple to create new forms from old ones. The help facility and customer support is great."

  • "Great customer service help when the program is acting up."

Features & Functionality


4 / 5


  • "Try it out; it works great. And it works great with QuickBooks as well."

  • "Megan was quite helpful and knowledgeable with helping me with my set up."


4.4 / 5


  • "Easy to build forms and also link them to where you want to see your results/dashboards. Support is always helpful and chat feature is nice."

  • "ProntoForms has been a brilliant way of integrating their forms into our everyday jobs and custom built systems."

Value for Money


3.9 / 5


  • "Love this product and it is great value for money. Looked at other products out their but they don't do what this one can do for the same money."

  • "For the amount of money we spent it does a basic job. Wish there could be more ways to make custom forms look good in a printed and pdf display."


4.4 / 5


  • "We save time and money being able to process information faster thanks to Pronto Forms."

  • "We ended up cancelling it because the cost was too great to do customer forms and the non-custom forms were not professional looking."

Product Features

  • close Compliance Management
  • check Equipment Management
  • check Inventory Management
  • close Job Costing
  • close Logistics Management
  • check Maintenance Management
  • close Material Management
  • close Project Management
  • close Resource Management
  • check Scheduling
  • check Work Order Management
  • check Compliance Management
  • check Equipment Management
  • check Inventory Management
  • close Job Costing
  • check Logistics Management
  • check Maintenance Management
  • check Material Management
  • check Project Management
  • close Resource Management
  • check Scheduling
  • check Work Order Management

Screenshots

View 5 screenshots 100329 thumb
View 3 screenshots 56437 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

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mHelpDesk vs ProntoForms - Mobile Forms

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