--- title: "Best Online CRM Software 2026 | Capterra" description: "Find the top Online CRM software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/online-crm-software/" page_type: "category" language: "en" --- # Best Online CRM Software ## Less Annoying CRM Rating: 4.8 out of 5 (654 reviews) Profile: [Less Annoying CRM](https://www.capterra.com/p/118921/Less-Annoying-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Less Annoying CRM is for small businesses outgrowing spreadsheets. Get simple tasks, contacts, & leads without the CRM complexity. #### Rating breakdown - Ease of Use: 4.9 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $15.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.9 rating - Lead Management: 4.9 rating - Data Import/Export: 5.0 rating - Interaction Tracking: 5.0 rating #### Lowest rated features - Task Management: 4.8 rating - Lead Capture: 4.8 rating - Reporting/Analytics: 4.8 rating - Calendar Management: 4.7 rating #### Feature-related review snippet Reviewer: Casey E. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: July 10, 2023 > "Less Annoying CRM is a great app to work with, the UI is intuitive and user friendly." ### Gallery tab Ease of use: 4.9 out of 5 (654 reviews) #### Related review snippet Reviewer: Steve L. Reviewer details: Business Supplies and Equipment, 11-50 employees Published: December 18, 2025 > "This service simply is fantastic for a sales rep. If you use a business card app, I use cam card, you can simply scan the card and synchronize and upload to LACRM." ### Integrations tab Less Annoying CRM connects with 15+ software tools. [See all integrations](https://www.capterra.com/p/118921/Less-Annoying-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.8 rating - Google Forms: 4.7 rating - Google Calendar: 4.8 rating - Zapier: 4.8 rating - Microsoft Outlook: 4.8 rating - Google Contacts: 4.6 rating #### Integrations-related review snippet Reviewer: Jason H. Reviewer details: Computer Software, 1-10 employees Published: January 2, 2025 > "It has an easy API for integrations." --- ## Applied Epic Rating: 4.2 out of 5 (141 reviews) Profile: [Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Designed for businesses of all sizes to help manage customer relationships, policies, benefits, sales, and financial accounting. #### Rating breakdown - Ease of Use: 3.8 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.1 out of 5 - Value for Money: 3.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $1000.00 Pricing details: One Time Free trial: No Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Reporting/Analytics: Available - Task Management: Available - Pipeline Management: Available - Workflow Management: Available - Email Management: Available - Calendar Management: Available - Marketing Automation: Available - Lead Qualification: Not available - Reminders: Available - Segmentation: Available - Opportunity Management: Available ### Gallery tab Ease of use: 3.8 out of 5 (141 reviews) #### Related review snippet Reviewer: Laura B. Reviewer details: Insurance, 1-10 employees Published: January 6, 2026 > "Creating task, digital marketing to clients and client based applications, really brings a new level of customer service." ### Integrations tab Applied Epic connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/70671/Applied-Epic/#integrations) #### Most popular integrations - Microsoft Outlook: 4.0 rating - Clarity Wave: 4.9 rating #### Integrations-related review snippet Reviewer: sandeep S. Reviewer details: Insurance, 201-500 employees Published: January 8, 2022 > "It is a great integration app. " --- ## AgencyBloc AMS+ Rating: 4.7 out of 5 (129 reviews) Profile: [AgencyBloc AMS+](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The #1 Recommended Insurance Industry Growth Platform serving the health, benefits, and senior insurance space. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $109.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.7 rating - Lead Management: 4.5 rating - Reporting/Analytics: 4.5 rating - Mobile Access: 5.0 rating #### Lowest rated features - Activity Dashboard: 4.0 rating #### Feature-related review snippet Reviewer: Lea-Ann S. Reviewer details: Insurance, 1-10 employees Published: February 8, 2024 > "I feel that AgencyBloc's highlights are: easy navigation, communication through the activities feature is a valuable feature with our agents working from various locations, and policy information/data storage is a resource for current and past policies. " ### Gallery tab Ease of use: 4.7 out of 5 (129 reviews) #### Related review snippet Reviewer: Lea-Ann S. Reviewer details: Insurance, 1-10 employees Published: February 8, 2024 > "I feel that AgencyBloc's highlights are: easy navigation, communication through the activities feature is a valuable feature with our agents working from various locations, and policy information/data storage is a resource for current and past policies. " ### Integrations tab AgencyBloc AMS+ connects with 7+ software tools. [See all integrations](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/#integrations) #### Most popular integrations - Zapier: 4.7 rating - Microsoft Outlook: 4.5 rating - Five9: 4.2 rating - Employee Navigator: 2.0 rating - Ease: 4.5 rating - Intulse: 4.3 rating - ClientCircle: 5.0 rating --- Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. ## NextAgency Rating: 4.9 out of 5 (41 reviews) Profile: [NextAgency](https://www.capterra.com/p/171245/NextAgency/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? NextAgency: the agency management system you'd design. Built for Life & Health agencies. Easy to customize and use. With great support. #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.9 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.9 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $85.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Lead Management: 4.6 rating - Contact Management: 4.5 rating - API: 5.0 rating - Calendar Management: 5.0 rating #### Lowest rated features - Reporting/Analytics: 4.0 rating - Calendar Sync: 5.0 rating - Data Import/Export: 5.0 rating - Opportunity Management: 5.0 rating ### Gallery tab Ease of use: 4.8 out of 5 (41 reviews) #### Related review snippet Reviewer: Rachel B. Reviewer details: Insurance, Self-employed Published: April 2, 2026 > "My overall experience was amazing ~ I was able to input all the necessary data for my clients with ease of use and it was always at my fingertips" ### Integrations tab NextAgency connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/171245/NextAgency/#integrations) #### Most popular integrations - Gmail: 4.8 rating - Zapier: 4.7 rating - Microsoft Outlook: 5.0 rating - Employee Navigator: 4.6 rating - Ease: 5.0 rating - Intulse: 4.4 rating - BerniePortal: 4.3 rating - Greminders: 4.7 rating --- ## Salesforce Starter Rating: 4.4 out of 5 (224 reviews) Profile: [Salesforce Starter](https://www.capterra.com/p/227088/Salesforce-Starter/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management tool that enables businesses to organize lead data, personalize email templates, and more. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.6 rating - Contact Management: 5.0 rating - Data Import/Export: 5.0 rating - Reporting/Analytics: 5.0 rating #### Lowest rated features - Calendar Management: 4.5 rating - Document Storage: 5.0 rating - Interaction Tracking: 5.0 rating - Lead Qualification: 5.0 rating #### Feature-related review snippet Reviewer: Janet W. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: November 20, 2023 > "It was much more intuitive and easier to locate information." ### Gallery tab Ease of use: 4.0 out of 5 (224 reviews) #### Related review snippet Reviewer: Blerta K. Reviewer details: Education Management, 1-10 employees Published: April 28, 2026 > "The ability to have all student inquiries, follow-ups and enrollment conversation tracked all in a single location made my sales process feel more like a real process and not a collection of notes and memory." ### Integrations tab Salesforce Starter connects with 8+ software tools. [See all integrations](https://www.capterra.com/p/227088/Salesforce-Starter/#integrations) #### Most popular integrations - Dropbox: 3.0 rating - Docusign: 4.0 rating - Box: 4.4 rating - Zapier: 4.5 rating - ActiveCampaign: 4.6 rating - Dropbox Sign: 4.7 rating - PandaDoc: 4.5 rating - Nicereply: 4.7 rating --- ## Saleoid Rating: 4.6 out of 5 (10 reviews) Profile: [Saleoid](https://www.capterra.com/p/10002381/EQUP/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Saleoid is the Best CRM Software: a true all-in-one for leads, sales, marketing & billing -- > Starting at just $5/month. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.9 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $5.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 5.0 rating - Lead Generation: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (10 reviews) ### Integrations tab Saleoid connects with 24+ software tools. [See all integrations](https://www.capterra.com/p/10002381/EQUP/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Gmail: 5.0 rating - Stripe: 4.6 rating - Microsoft Outlook: 5.0 rating - Twitter/X: 4.5 rating - WooCommerce: 4.5 rating - authorize.net: 5.0 rating - Shopify Plus: 4.7 rating - Managed WooCommerce: 4.7 rating --- ## Maximizer CRM Rating: 4.1 out of 5 (366 reviews) Profile: [Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.0 out of 5 - Features: 3.9 out of 5 - Value for Money: 3.8 out of 5 #### Pros and cons based on reviews Pros: - Flexible platform personalization - Adaptable for growing businesses Cons: - Complex and unintuitive navigation - Frequent technical disruptions #### Starting price Starting price: $65.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Alerts/Notifications: 5.0 rating - Contact Management: 5.0 rating - Lead Management: 5.0 rating #### Feature-related review snippet Reviewer: Abel A. Reviewer details: Hospitality, 1-10 employees Published: October 3, 2023 > "perfect software, intuitive and allows us to have access to information... but it would be better if it helped us to do better housekeeping" ### Gallery tab Ease of use: 3.9 out of 5 (366 reviews) #### Related review snippet Reviewer: Maggie M. Reviewer details: Financial Services, 1-10 employees Published: November 6, 2024 > "The integration with third-party applications like Outlook and Office 365 enhances workflow efficiency, making it easier to manage customer relationships and streamline day-to-day tasks." ### Integrations tab Maximizer CRM connects with 16+ software tools. [See all integrations](https://www.capterra.com/p/154610/Maximizer-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.3 rating - Gmail: 4.8 rating - SurveyMonkey: 4.6 rating - QuickBooks Online: 4.3 rating - Eventbrite: 4.6 rating - HubSpot CRM: 4.5 rating #### Integrations-related review snippet Reviewer: Adrian G. Reviewer details: Financial Services, 1-10 employees Published: October 31, 2022 > "I love the fact that it integrates really well with the Microsoft Office suite of programs." --- ## Copper Rating: 4.4 out of 5 (622 reviews) Profile: [Copper](https://www.capterra.com/p/141642/Copper/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.1 out of 5 #### Pros and cons based on reviews Pros: - Deep Google workspace integration - Intuitive and simple user experience Cons: - High cost and limited value - Frequent glitches and technical frustrations #### Starting price Starting price: $12.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.5 rating - Lead Management: 4.4 rating - Web-based Deployment: 4.7 rating - Interaction Tracking: 4.0 rating #### Lowest rated features - Reporting/Analytics: 3.7 rating - Data Import/Export: 3.8 rating - Third-Party Integrations: 4.0 rating - Workflow Management: 4.0 rating #### Feature-related review snippet Reviewer: Denese Kyle S. Reviewer details: Real Estate, 51-200 employees Published: February 17, 2023 > "I like that we can access the software via mobile device and easily navigate." ### Gallery tab Ease of use: 4.5 out of 5 (622 reviews) #### Related review snippet Reviewer: Deborah H. Reviewer details: Financial Services, 11-50 employees Published: October 7, 2024 > "My use of Copper for work, allows me to stay organized with keeping track of where I am with my leads and tasks. " ### Integrations tab Copper connects with 110+ software tools. [See all integrations](https://www.capterra.com/p/141642/Copper/#integrations) #### Most popular integrations - Google Docs: 4.7 rating - QuickBooks Online: 4.3 rating - Zendesk Suite: 4.4 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - Google Voice: 4.5 rating #### Integrations-related review snippet Reviewer: Erin G. Reviewer details: Information Technology and Services, 11-50 employees Published: October 28, 2024 > "My company uses Copper because it integrates seamlessly with Gmail." --- ## Marketing Optimizer Rating: 4.6 out of 5 (7 reviews) Profile: [Marketing Optimizer](https://www.capterra.com/p/81919/Marketing-Optimizer/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Increase marketing agency revenue and provide value to clients by providing them with your privately labeled CRM software for agencies. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $49.00 Pricing details: Per Feature, Per Month Free trial: Yes Free demo: No ### Features tab #### Most popular features - Contact Management: Available - Reporting/Analytics: Available - Task Management: Not available - Pipeline Management: Available - Workflow Management: Not available - Email Management: Not available - Calendar Management: Not available - Marketing Automation: Available - Lead Qualification: Available - Reminders: Not available - Segmentation: Available - Opportunity Management: Not available ### Gallery tab Ease of use: 4.5 out of 5 (7 reviews) ### Integrations tab Marketing Optimizer connects with 2+ software tools. [See all integrations](https://www.capterra.com/p/81919/Marketing-Optimizer/#integrations) #### Most popular integrations - Unbounce: 4.5 rating - VWO Testing: 4.5 rating --- ## Ricochet360 Rating: 4.8 out of 5 (82 reviews) Profile: [Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. #### Rating breakdown - Ease of Use: 4.7 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.7 out of 5 - Value for Money: 4.8 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $24.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Management: 5.0 rating - Lead Management: 5.0 rating - Reporting/Analytics: 5.0 rating ### Gallery tab Ease of use: 4.7 out of 5 (82 reviews) #### Related review snippet Reviewer: Mike W. Reviewer details: Retail, 11-50 employees Published: April 22, 2025 > "Ricochet360 redesigned outbound calling by bringing an auto-dialer through which agents are connected to leads per second and such benefits come with a level of competition." ### Integrations tab Ricochet360 connects with 12+ software tools. [See all integrations](https://www.capterra.com/p/141932/Ricochet/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - WordPress: 4.6 rating - Google Sheets: 4.7 rating - Zapier: 4.7 rating - Constant Contact: 4.3 rating - Meta for Business: 4.4 rating - Twitter/X: 4.5 rating - LinkedIn for Business: 4.6 rating - SendGrid: 1.0 rating --- ## VINSI Rating: 5.0 out of 5 (10 reviews) Profile: [VINSI](https://www.capterra.com/p/10042518/VINSI/) Visible tabs: Overview, Features, Gallery ### Overview tab #### What is this product about? AI-powered platform unifying voice agents, CRM, automation, ticketing, QA & analytics into one connected business ecosystem. #### Rating breakdown - Ease of Use: 5.0 out of 5 - Customer Service: 5.0 out of 5 - Features: 5.0 out of 5 - Value for Money: 5.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $299.00 Pricing details: Flat Rate, Per Month Free trial: No Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Reporting/Analytics: Available - Task Management: Available - Pipeline Management: Not available - Workflow Management: Available - Email Management: Available - Calendar Management: Not available - Marketing Automation: Available - Lead Qualification: Available - Reminders: Available - Segmentation: Not available - Opportunity Management: Not available ### Gallery tab Ease of use: 5.0 out of 5 (10 reviews) --- ## Capsule Rating: 4.5 out of 5 (167 reviews) Profile: [Capsule](https://www.capterra.com/p/124041/Capsule/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Capsule is a CRM solution that helps businesses stay organized, know more about their customers & build better relationships. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.6 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $21.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Lead Management: 5.0 rating - Contact Management: 4.0 rating - Reporting/Analytics: 2.0 rating #### Feature-related review snippet Reviewer: Harold S. Reviewer details: Telecommunications, 1-10 employees Published: January 29, 2021 > "We reviewed several CRM's and found Capsule to be extremely user-friendly, able to interact with other services flawlessly." ### Gallery tab Ease of use: 4.6 out of 5 (167 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Consumer Goods, 1-10 employees Published: January 15, 2025 > "Capsule has a simple and intuitive Dashboard that makes it easy to navigate, create new leads and handle the projects and clients through different pipelines." ### Integrations tab Capsule connects with 101+ software tools. [See all integrations](https://www.capterra.com/p/124041/Capsule/#integrations) #### Most popular integrations - Asana: 4.5 rating - Xero: 4.5 rating - Jotform: 4.7 rating - Google Contacts: 4.7 rating - Lime Connect: 4.6 rating - Make: 4.8 rating #### Integrations-related review snippet Reviewer: Dave S. Reviewer details: Professional Training & Coaching, Self-employed Published: September 9, 2020 > "It is incredibly easy to set up, very simple to use and I like it's integration with Xero." --- ## Marketing 360 Rating: 4.5 out of 5 (1,143 reviews) Profile: [Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? #1 CRM Software For Small Business #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.6 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Intuitive and accessible platform - Dedicated expert support team Cons: - High and confusing pricing structure - Concerns about spending effectiveness #### Starting price Starting price: Not available Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Reporting/Analytics: Available - Task Management: Available - Pipeline Management: Available - Workflow Management: Available - Email Management: Available - Calendar Management: Available - Marketing Automation: Available - Lead Qualification: Available - Reminders: Available - Segmentation: Available - Opportunity Management: Not available #### Feature-related review snippet Reviewer: MEENACHISUNDARAM M. Reviewer details: Architecture & Planning, 1-10 employees Published: February 9, 2026 > "Working with limited hours in it. But, In my experience, It stands out with its comprehensive automation options and it is also user-friendly interface." ### Gallery tab Ease of use: 4.5 out of 5 (1,143 reviews) #### Related review snippet Reviewer: MEENACHISUNDARAM M. Reviewer details: Architecture & Planning, 1-10 employees Published: February 9, 2026 > "The platform's ability to streamline marketing jobs/tasks, which includes email campaigns, generating leads and managing social media significantly enhances efficiency." ### Integrations tab Marketing 360 connects with 14+ software tools. [See all integrations](https://www.capterra.com/p/148516/Marketing-360/#integrations) #### Most popular integrations - Shopify: 3.5 rating - Stripe: 4.6 rating - Meta for Business: 3.7 rating - LinkedIn for Business: 4.6 rating - WooCommerce: 4.5 rating - Google Ads: 4.4 rating #### Integrations-related review snippet Reviewer: jack H. Reviewer details: Computer Software, 51-200 employees Published: April 1, 2026 > "It's so much easier to track campaigns and see performance data in one place, especially with the CRM integration." --- ## EngageBay CRM Rating: 4.7 out of 5 (908 reviews) Profile: [EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.8 out of 5 - Features: 4.6 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Pros: - Affordable all-in-one platform - Time-saving automation features Cons: - Occasional bugs and workflow disruptions - Email delivery and quota restrictions #### Starting price Starting price: $14.99 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Customizable Fields: 5.0 rating - Contact Management: 4.5 rating - Lead Management: 4.5 rating - Drag & Drop: 5.0 rating #### Lowest rated features - Reporting/Analytics: 3.0 rating - Email Templates: 5.0 rating - Pipeline Management: 5.0 rating - Task Management: 5.0 rating #### Feature-related review snippet Reviewer: matt A. Reviewer details: Financial Services, 1-10 employees Published: February 17, 2025 > "Affordable, all-in-one CRM with great automation, intuitive interface, and responsive support." ### Gallery tab Ease of use: 4.5 out of 5 (908 reviews) #### Related review snippet Reviewer: Jason W. Reviewer details: Marketing and Advertising, 11-50 employees Published: September 24, 2025 > "The CRM pipeline management is straightforward and easy for the team to adopt, email segmentation and automation have improved our campaigns results noticeably, constant update the platform keeps improving without extra charge." ### Integrations tab EngageBay CRM connects with 32+ software tools. [See all integrations](https://www.capterra.com/p/178819/EngageBay-Marketing/#integrations) #### Most popular integrations - Google Drive: 4.9 rating - Mailchimp: 4.5 rating - Shopify: 4.5 rating - HubSpot CRM: 4.5 rating - Zendesk Suite: 4.4 rating - Zapier: 4.7 rating #### Integrations-related review snippet Reviewer: Nishant M. Reviewer details: Marketing and Advertising, 501-1,000 employees Published: August 9, 2024 > "Overall, EngageBay has significantly enhanced my productivity and efficiency with its excellent user interface and robust external integration options." --- ## Method CRM Rating: 4.2 out of 5 (142 reviews) Profile: [Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? The customizable CRM for QuickBooks — manage customers, workflows, and payments from lead to payment with real-time sync. #### Rating breakdown - Ease of Use: 3.9 out of 5 - Customer Service: 4.2 out of 5 - Features: 4.1 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $27.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.4 rating - Lead Management: 4.0 rating - Lead Generation: 5.0 rating - Interaction Tracking: 3.7 rating #### Lowest rated features - Alerts/Notifications: 3.0 rating - Web-based Deployment: 2.0 rating - Reporting/Analytics: 4.0 rating - Lead Qualification: 4.5 rating #### Feature-related review snippet Reviewer: Joshua S. Reviewer details: Construction, 11-50 employees Published: May 5, 2026 > "Developing apps and screens that relate to our business specifically has given use more direct resolutions than other CRM software that we subscribed to preciously." ### Gallery tab Ease of use: 3.9 out of 5 (142 reviews) #### Related review snippet Reviewer: Anita P. Reviewer details: Consumer Goods, 1-10 employees Published: May 14, 2026 > "Overall, Method has helped us streamline operations, improve visibility across departments, and maintain accurate synchronization with QuickBooks Desktop while still allowing complete flexibility where needed." ### Integrations tab Method CRM connects with 10+ software tools. [See all integrations](https://www.capterra.com/p/130389/Method-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - QuickBooks Enterprise: 3.3 rating - Mailchimp: 4.5 rating - Google Workspace: 4.7 rating - Gmail: 4.3 rating - QuickBooks Online: 3.8 rating - Google Calendar: 4.8 rating - Xero: 4.4 rating - Zapier: 4.0 rating --- ## Zoho CRM Rating: 4.3 out of 5 (6,987 reviews) Profile: [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zoho CRM is an AI-powered, online sales CRM that empowers SMBs and enterprises grow their business. #### Rating breakdown - Ease of Use: 4.2 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Integrated sales process automation - Centralized client relationship management Cons: - Frequent bugs and reliability concerns #### Starting price Starting price: $14.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.5 rating - Lead Management: 4.4 rating - Reporting/Analytics: 4.6 rating - Lead Capture: 4.4 rating #### Lowest rated features - Marketing Automation: 4.0 rating - Interaction Tracking: 4.3 rating - Web-based Deployment: 4.3 rating - Email Marketing: 4.1 rating #### Feature-related review snippet Reviewer: Max P. Reviewer details: Facilities Services, 10,001+ employees Published: January 7, 2025 > "Ease of Adoption: Zoho CRM's intuitive interface, coupled with SMF360's expert guidance, made onboarding seamless." ### Gallery tab Ease of use: 4.2 out of 5 (6,987 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: March 10, 2026 > "Zoho CRM made it easy to manage our Sales pipeline by providing a structured view of leads/deals, plentiful integration options, out of the box analytics and a helpful support team." ### Integrations tab Zoho CRM connects with 70+ software tools. [See all integrations](https://www.capterra.com/p/155928/Zoho-CRM/#integrations) #### Most popular integrations - PayPal: 4.6 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - Box: 4.4 rating - HubSpot CRM: 4.5 rating - Zoho Social: 4.6 rating #### Integrations-related review snippet Reviewer: Hemant A. Reviewer details: Computer Software, 1-10 employees Published: August 8, 2024 > "Also a thing that i like about zoho is that it integrates seamlessly with a wide range of third-party applications which allows us to connect various systems and helps in enhancing overall productivity." --- ## Bitrix24 Rating: 4.2 out of 5 (998 reviews) Profile: [Bitrix24](https://www.capterra.com/p/113540/Bitrix24/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bitrix24 is the most widely used top rated free CRM system in the world. Works in cloud, on-premise and on any mobile device. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.0 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Integrated team communication tools - Comprehensive team collaboration platform Cons: - Delayed and limited customer support - Frequent bugs and technical issues #### Starting price Starting price: $69.00 Pricing details: Flat Rate, Per Month Free trial: Yes Free demo: Yes ### Features tab #### Most popular features - Contact Management: Available - Reporting/Analytics: Available - Task Management: Available - Pipeline Management: Available - Workflow Management: Available - Email Management: Available - Calendar Management: Available - Marketing Automation: Available - Lead Qualification: Available - Reminders: Available - Segmentation: Available - Opportunity Management: Available #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Non-Profit Organization Management, 11-50 employees Published: December 4, 2025 > "The user interace was mostly intuitive and easy to use." ### Gallery tab Ease of use: 4.0 out of 5 (998 reviews) #### Related review snippet Reviewer: Ramadhan A. Reviewer details: Education Management, 11-50 employees Published: June 25, 2026 > "Bitrix24 provides a comprehensive set of tools for collaboration, task management, communication, and workflow coordination in a single platform." ### Integrations tab Bitrix24 connects with 83+ software tools. [See all integrations](https://www.capterra.com/p/113540/Bitrix24/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Gmail: 4.7 rating - Docusign: 5.0 rating - Box: 4.4 rating - Google Calendar: 4.8 rating - Microsoft Outlook: 4.5 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Building Materials, 10,001+ employees Published: April 13, 2026 > "We can recommend viasocket as a convenient and flexible no/low-code solution for configuring integrations between business applications." --- ## Bigin by Zoho CRM Rating: 4.7 out of 5 (738 reviews) Profile: [Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​ #### Rating breakdown - Ease of Use: 4.8 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.7 out of 5 #### Pros and cons based on reviews Not available #### Starting price Starting price: $7.00 Pricing details: Per User, Per Year Free trial: Yes Free demo: Yes ### Features tab #### Highest rated features - Contact Management: 4.7 rating - Lead Management: 4.7 rating - Mobile Access: 5.0 rating - Reporting/Analytics: 4.6 rating #### Lowest rated features - Workflow Management: 3.5 rating - Task Management: 4.1 rating - Customizable Reports: 3.0 rating - Email Templates: 3.0 rating #### Feature-related review snippet Reviewer: Matt H. Reviewer details: Financial Services, Self-employed Published: December 20, 2024 > "Starting a new business i needed a CRM that got me up and running as quick as possible and Bigin by Zoho does this, through simple user friendly dashboard, integrations" ### Gallery tab Ease of use: 4.8 out of 5 (738 reviews) #### Related review snippet Reviewer: Nabil G. Reviewer details: Education Management, 1-10 employees Published: March 31, 2026 > "It takes the headache out of CRM management by focusing purely on moving deals forward, and the built-in telephony means I never have to leave the app to close a sale" ### Integrations tab Bigin by Zoho CRM connects with 79+ software tools. [See all integrations](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - Google Workspace: 4.8 rating - Microsoft 365: 4.5 rating - Zoho CRM: 4.3 rating - Zapier: 4.9 rating - Zoho Desk: 4.5 rating #### Integrations-related review snippet Reviewer: Natalia V. Reviewer details: Media Production, 51-200 employees Published: November 28, 2024 > "The integration with other Zoho tools, such as Zoho Projects and Zoho Desk, helps us streamline communication across teams and track progress effortlessly." --- ## Salesforce Sales Cloud Rating: 4.4 out of 5 (18,799 reviews) Profile: [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. #### Rating breakdown - Ease of Use: 4.0 out of 5 - Customer Service: 4.1 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.0 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive sales and activity tracking - Integrated client relationship management Cons: - High and escalating pricing structure - Frequent bugs and performance issues #### Starting price Starting price: $25.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.6 rating - Lead Management: 4.4 rating - Interaction Tracking: 4.5 rating - Reporting/Analytics: 4.5 rating #### Lowest rated features - Forecasting: 3.6 rating - Lead Capture: 4.3 rating - Workflow Management: 4.0 rating - Lead Generation: 4.3 rating #### Feature-related review snippet Reviewer: Dev M. Reviewer details: Computer Software, 51-200 employees Published: May 26, 2026 > "My overall experience is amazing working with salesforce sales cloud because of clean and understandable UI is make more comfort for any user to use it and run their business smoothly." ### Gallery tab Ease of use: 4.0 out of 5 (18,799 reviews) #### Related review snippet Reviewer: Andrew W. Reviewer details: Health, Wellness and Fitness, 51-200 employees Published: February 23, 2026 > "The best thing about Salesforce Sales Cloud as a salesperson is the ability to neatly and conveniently organize my book of business for success and growth!" ### Integrations tab Salesforce Sales Cloud connects with 37+ software tools. [See all integrations](https://www.capterra.com/p/61368/Salesforce/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - GoTo Meeting: 4.4 rating - SurveyMonkey: 4.6 rating - Evernote Teams: 4.4 rating - Eventbrite: 4.6 rating - Box: 4.4 rating #### Integrations-related review snippet Reviewer: Zane R. Reviewer details: Non-Profit Organization Management, 1-10 employees Published: February 19, 2026 > "We have benefited greatly from its vast level of integrations with external programs that allow us to complete all tasks that we want while having it act as a single source of truth" --- ## HubSpot CRM Rating: 4.5 out of 5 (4,475 reviews) Profile: [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Customer relationship management solution that helps businesses organize, track, and build relationships with leads and customers. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Unified sales-marketing platform - Comprehensive lead management tools Cons: - High and complex pricing - Frequent bugs and glitches #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.6 rating - Lead Management: 4.6 rating - Lead Capture: 4.4 rating - Reporting/Analytics: 4.2 rating #### Lowest rated features - Performance Metrics: 1.5 rating - Data Import/Export: 4.0 rating - Customizable Fields: 4.0 rating - Social Media Integration: 3.9 rating #### Feature-related review snippet Reviewer: Khyan A. Reviewer details: Financial Services, 1,001-5,000 employees Published: March 13, 2026 > "The interface is clean, simple, and just makes sense, which makes it way easier to actually use day-to-day." ### Gallery tab Ease of use: 4.4 out of 5 (4,475 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Market Research, 51-200 employees Published: February 27, 2026 > "Besides, we use it to create our Knowledge Base (articles that are then integarted in our platform) and for Hubspot helpdesk (which is our system of helping clients on a project through ticketing system)." ### Integrations tab HubSpot CRM connects with 198+ software tools. [See all integrations](https://www.capterra.com/p/152373/HubSpot-CRM/#integrations) #### Most popular integrations - ActiveCampaign: 4.6 rating - Clio: 4.7 rating - Hotjar: 4.6 rating - Grow: 4.4 rating - Drift: 4.5 rating - Chargebee: 4.3 rating #### Integrations-related review snippet Reviewer: Natalie S. Reviewer details: International Trade and Development, 11-50 employees Published: April 16, 2025 > "I like because allows multiple integration such as calendar integrations, marketing tools integrations and social media integration." --- ## Zendesk Suite Rating: 4.4 out of 5 (4,087 reviews) Profile: [Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.4 out of 5 - Value for Money: 4.2 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive multi-channel client support - Unified chat and ticketing system Cons: - Performance and reliability concerns - High and complex pricing structure #### Starting price Starting price: $115.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.4 rating - Lead Management: 4.4 rating - Interaction Tracking: 4.7 rating - Email Management: 4.8 rating #### Lowest rated features - Mobile Access: 3.7 rating - Web-based Deployment: 3.0 rating - API: 4.0 rating - Task Management: 4.0 rating #### Feature-related review snippet Reviewer: Ryan P. Reviewer details: Facilities Services, 10,001+ employees Published: July 6, 2026 > "It's generally intuitive, making daily interactions smooth, though some advanced features take a bit more time to master." ### Gallery tab Ease of use: 4.3 out of 5 (4,087 reviews) #### Related review snippet Reviewer: jane F. Reviewer details: Insurance, 1-10 employees Published: April 2, 2026 > "It streamlines customer support, keeps tickets and communications organized, and helps provide fast, consistent, and professional service." ### Integrations tab Zendesk Suite connects with 220+ software tools. [See all integrations](https://www.capterra.com/p/164283/Zendesk/#integrations) #### Most popular integrations - Dropbox: 4.5 rating - Aha!: 4.7 rating - AWeber: 4.4 rating - CheckMarket: 4.5 rating - Formstack Forms: 4.0 rating - Cirrus Insight: 4.2 rating #### Integrations-related review snippet Reviewer: Ali A. Reviewer details: Transportation/Trucking/Railroad, 51-200 employees Published: September 25, 2024 > "Additionally, the platform integrates easily with various third-party tools, enhancing its overall flexibility and functionality." --- ## Brevo Rating: 4.6 out of 5 (3,500 reviews) Profile: [Brevo](https://www.capterra.com/p/132996/brevo/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Brevo is a software that offers businesses with email/SMS marketing, automation, CRM, live chat, and transactional email tools. #### Rating breakdown - Ease of Use: 4.6 out of 5 - Customer Service: 4.5 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Beginner-friendly setup and navigation - Intuitive and organized interface Cons: - Performance and reliability concerns - Strict and unclear account controls #### Starting price Starting price: $9.00 Pricing details: Usage Based, Per Month Free trial: No Free demo: No ### Features tab #### Highest rated features - Campaign Management: 4.6 rating - Email Marketing: 4.7 rating - Data Import/Export: 4.5 rating - Contact Management: 4.2 rating #### Lowest rated features - API: 3.5 rating - Lead Capture: 3.5 rating - Customizable Fields: 4.0 rating - Calendar Management: 3.0 rating #### Feature-related review snippet Reviewer: Adrian H. Reviewer details: Information Technology and Services, Self-employed Published: September 8, 2025 > "There are simple ways to set up forms within the interface that allows sign-up connection without the need to use any other form plugin." ### Gallery tab Ease of use: 4.6 out of 5 (3,500 reviews) #### Related review snippet Reviewer: Blerta K. Reviewer details: Education Management, 1-10 employees Published: March 30, 2026 > "The functionality and user-friendly interface in terms of email handling are wonderful and our small teaching faculty was able to design and mail gorgeous monthly newsletters to our potential students in a very short time." ### Integrations tab Brevo connects with 58+ software tools. [See all integrations](https://www.capterra.com/p/132996/brevo/#integrations) #### Most popular integrations - PayPal: 4.6 rating - WordPress: 4.6 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - Zapier: 4.8 rating #### Integrations-related review snippet Reviewer: Miljana J. Reviewer details: Performing Arts, Self-employed Published: March 7, 2025 > "Integrations – Easily connects with tools like WordPress, Shopify, and CRM systems." --- ## Pipedrive Rating: 4.5 out of 5 (3,057 reviews) Profile: [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close. #### Rating breakdown - Ease of Use: 4.5 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.3 out of 5 - Value for Money: 4.4 out of 5 #### Pros and cons based on reviews Pros: - Minimal learning curve for users - Highly visual sales pipeline management Cons: - Limited advanced reporting capabilities - Cumbersome search and filter options #### Starting price Starting price: $19.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.5 rating - Lead Management: 4.3 rating - Lead Capture: 4.4 rating - Reporting/Analytics: 4.1 rating #### Lowest rated features - Campaign Management: 3.3 rating - Email Marketing: 3.5 rating - Calendar Management: 4.0 rating - Alerts/Notifications: 3.0 rating #### Feature-related review snippet Reviewer: Samuel B. Reviewer details: Information Services, 1-10 employees Published: September 3, 2024 > "Nice interface for business and prospects management" ### Gallery tab Ease of use: 4.5 out of 5 (3,057 reviews) #### Related review snippet Reviewer: Brett B. Reviewer details: Marketing and Advertising, 1-10 employees Published: July 14, 2026 > "Pipedrive gives you a clear visual view of your sales pipeline, makes it easy to manage opportunities and follow-ups, and helps you stay organized without the complexity and administrative burden that often come with larger CRMs." ### Integrations tab Pipedrive connects with 96+ software tools. [See all integrations](https://www.capterra.com/p/132666/Pipedrive/#integrations) #### Most popular integrations - Mailchimp: 4.5 rating - QuickBooks Online: 4.3 rating - Aircall: 4.2 rating - Proposify: 4.4 rating - Help Scout: 4.6 rating - Wishpond: 4.1 rating #### Integrations-related review snippet Reviewer: Verified Reviewer Reviewer details: Logistics and Supply Chain, 51-200 employees Published: November 12, 2024 > "The platform offers significant customization options, including automation, workflow management, integrated email, activity tracking, insights, and reporting." --- ## Airtable Rating: 4.6 out of 5 (2,240 reviews) Profile: [Airtable](https://www.capterra.com/p/146652/Airtable/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required. #### Rating breakdown - Ease of Use: 4.4 out of 5 - Customer Service: 4.4 out of 5 - Features: 4.5 out of 5 - Value for Money: 4.5 out of 5 #### Pros and cons based on reviews Pros: - Comprehensive organizational capabilities - Extensive customization options Cons: - Limited form customization - Mobile app lacks functionality #### Starting price Starting price: $20.00 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Contact Management: 4.8 rating - Customizable Fields: 5.0 rating - Drag & Drop: 4.7 rating - Collaboration Tools: 4.0 rating #### Lowest rated features - Customizable Templates: 2.0 rating - Interaction Tracking: 3.7 rating - Reporting/Analytics: 4.0 rating - Workflow Management: 4.5 rating #### Feature-related review snippet Reviewer: Cristiano F. Reviewer details: Marketing and Advertising, Self-employed Published: April 15, 2026 > "What I like most about Airtable is the user experience: the interface feels modern, clean, and very visual, so it’s easy to understand even for non‑technical users." ### Gallery tab Ease of use: 4.4 out of 5 (2,240 reviews) #### Related review snippet Reviewer: Dana K. Reviewer details: Real Estate, 1-10 employees Published: April 13, 2026 > "I have created Bases that run my business, create invoices, track my continuing education credits, budget, CRM's, organize my home, etc. If it can go in a spreadsheet, it can become so much more in an Airtable Base." ### Integrations tab Airtable connects with 36+ software tools. [See all integrations](https://www.capterra.com/p/146652/Airtable/#integrations) #### Most popular integrations - Google Drive: 4.8 rating - Slack: 4.7 rating - Dropbox: 4.5 rating - Mailchimp: 4.5 rating - WordPress: 4.6 rating - GitHub: 4.8 rating #### Integrations-related review snippet Reviewer: Dana K. Reviewer details: Real Estate, 1-10 employees Published: April 13, 2026 > "It is the one piece of software that I don't even think twice about renewing. And now that they have integrated AI into its capabilities, I'm even more excited to try using it for other projects." --- ## Nimble Rating: 4.4 out of 5 (1,868 reviews) Profile: [Nimble](https://www.capterra.com/p/123032/Nimble/) Visible tabs: Overview, Features, Gallery, Integrations ### Overview tab #### What is this product about? Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. #### Rating breakdown - Ease of Use: 4.3 out of 5 - Customer Service: 4.3 out of 5 - Features: 4.2 out of 5 - Value for Money: 4.3 out of 5 #### Pros and cons based on reviews Pros: - Beginner-friendly and intuitive design - Comprehensive relationship management features Cons: - Confusing and costly pricing structure - Limited and unreliable mobile experience #### Starting price Starting price: $29.90 Pricing details: Per User, Per Month Free trial: Yes Free demo: No ### Features tab #### Highest rated features - Lead Management: 4.7 rating - Contact Management: 4.6 rating - Lead Capture: 4.6 rating - Data Import/Export: 4.5 rating #### Lowest rated features - Pipeline Management: 3.7 rating - Mobile Access: 3.5 rating - API: 3.0 rating - Reporting/Analytics: 4.6 rating #### Feature-related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Gallery tab Ease of use: 4.3 out of 5 (1,868 reviews) #### Related review snippet Reviewer: Verified Reviewer Reviewer details: Graphic Design, Self-employed Published: November 20, 2024 > "Its simple interface allows us to focus on creative work without being bogged down by complex CRM systems." ### Integrations tab Nimble connects with 73+ software tools. [See all integrations](https://www.capterra.com/p/123032/Nimble/#integrations) #### Most popular integrations - Gmail: 5.0 rating - Zoho CRM: 4.3 rating - Shopify: 4.5 rating - Zendesk Suite: 4.4 rating - Freshdesk: 4.5 rating - ActiveCampaign: 4.6 rating #### Integrations-related review snippet Reviewer: Victor H. Reviewer details: Marketing and Advertising, 51-200 employees Published: December 4, 2024 > "Trackable emails makes this platform quite reliable and secure." --- Page 1 of 7 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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