--- title: "Best Online CRM Software 2026 | Capterra" description: "Find the top Online CRM software of 2026 on Capterra. Based on millions of verified user reviews - compare and filter for whats important to you to find the best tools for your needs." source_url: "https://www.capterra.com/online-crm-software/" page_type: "category" language: "en" --- # Best Online CRM Software [Free](https://www.capterra.com/online-crm-software/s/free/)[For Small Businesses](https://www.capterra.com/online-crm-software/s/small-businesses/) [4.2 (142)](https://www.capterra.com/p/70671/Applied-Epic/reviews/) Run your whole agency on Applied Epic® – the agency management system for client servicing&financial operations across P&C and benefits [Learn more about Applied Epic](https://www.capterra.com/p/70671/Applied-Epic/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.7 (129)](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/reviews/) The #1 Recommended Insurance Industry Growth Platform serving the health, benefits, and senior insurance space.  [Learn more about AgencyBloc AMS+](https://www.capterra.com/p/105829/AgencyBloc-for-Health-Life-Insurance/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 91% recommend this product [4.9 (42)](https://www.capterra.com/p/171245/NextAgency/reviews/) NextAgency: the agency management system you'd design. Built for Life & Health agencies. Easy to customize and use. With great support. [Learn more about NextAgency](https://www.capterra.com/p/171245/NextAgency/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. [4.5 (4492)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) HubSpot Smart CRM keeps your records current automatically, so your team can spend more time with buyers and less time on data entry. [Learn more about HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) CRM solution that helps businesses manage contacts, deals, leads, pipelines, communications, and more in a unified interface. [Learn more about Copper](https://www.capterra.com/p/141642/Copper/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.8 (82)](https://www.capterra.com/p/141932/Ricochet/reviews/) Our products include: Auto Dialer, Cloud Phone System, Progressive Dialer, CRM & Lead Management, and Email & SMS Marketing Automation. [Learn more about Ricochet360](https://www.capterra.com/p/141932/Ricochet/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.1 (366)](https://www.capterra.com/p/154610/Maximizer-CRM/reviews/) Customer relationship management solution designed specifically for the unique challenges that sales managers and sales teams face. [Learn more about Maximizer CRM](https://www.capterra.com/p/154610/Maximizer-CRM/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.5 (168)](https://www.capterra.com/p/124041/Capsule/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Capsule is a CRM that helps businesses stay organized, know more about their customers, and build better relationships. [Learn more about Capsule](https://www.capterra.com/p/124041/Capsule/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 84% recommend this product [5.0 (10)](https://www.capterra.com/p/10042518/VINSI/#reviews) AI-powered platform unifying voice agents, CRM, automation, ticketing, QA & analytics into one connected business ecosystem. [Learn more about VINSI](https://www.capterra.com/p/10042518/VINSI/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.7 (151)](https://www.capterra.com/p/130149/creatio-ai-crm/reviews/) AI CRM where people and AI agents work together — unlimited users, agents, and workflows on one no-code platform. [Learn more about Creatio AI CRM](https://www.capterra.com/p/130149/creatio-ai-crm/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 85% recommend this product [4.2 (143)](https://www.capterra.com/p/130389/Method-CRM/reviews/) The customizable CRM for QuickBooks — manage customers, workflows, and payments from lead to payment with real-time sync. [Learn more about Method CRM](https://www.capterra.com/p/130389/Method-CRM/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.6 (7)](https://www.capterra.com/p/81919/Marketing-Optimizer/reviews/) Increase marketing agency revenue and provide value to clients by providing them with your privately labeled CRM software for agencies. [Learn more about Marketing Optimizer](https://www.capterra.com/p/81919/Marketing-Optimizer/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.3 (7009)](https://www.capterra.com/p/155928/Zoho-CRM/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Zoho CRM is an AI-powered, online sales CRM that empowers SMBs and enterprises grow their business. [Learn more about Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) EngageBay is an AI-powered all-in-one CRM that helps businesses manage marketing, sales, and customer service from a single platform. [Learn more about EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 84% recommend this product [4.5 (1160)](https://www.capterra.com/p/148516/Marketing-360/reviews/) #1 CRM Software For Small Business [Learn more about Marketing 360](https://www.capterra.com/p/148516/Marketing-360/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 82% recommend this product [4.7 (745)](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/reviews/) Bigin is a small businesses CRM that helps unify customer operations and nurture customer relationships effectively. ​ [Learn more about Bigin by Zoho CRM](https://www.capterra.com/p/204998/Bigin-by-Zoho-CRM/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 88% recommend this product [## Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [4.4 (18834)](https://www.capterra.com/p/61368/Salesforce/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution. [Learn more about Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [## Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) [4.4 (4116)](https://www.capterra.com/p/164283/Zendesk/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media. [Learn more about Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [## Brevo](https://www.capterra.com/p/132996/brevo/) [4.6 (3528)](https://www.capterra.com/p/132996/brevo/reviews/) Cloud-based platform for email, SMS, and WhatsApp marketing with automation, CRM, live chat, transactional email, and loyalty program. [Learn more about Brevo](https://www.capterra.com/p/132996/brevo/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 86% recommend this product [## Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) [4.5 (3064)](https://www.capterra.com/p/132666/Pipedrive/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Pipedrive is an easy-to-implement CRM software tool that helps you focus on the activities that drive deals to close.  [Learn more about Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 81% recommend this product [## Airtable](https://www.capterra.com/p/146652/Airtable/) [4.6 (2251)](https://www.capterra.com/p/146652/Airtable/reviews/) Airtable is the AI-powered app platform that unifies data, maximizes collaboration, and powers smarter workflows — no code required. [Learn more about Airtable](https://www.capterra.com/p/146652/Airtable/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management 81% recommend this product [## Nimble](https://www.capterra.com/p/123032/Nimble/) [4.4 (1868)](https://www.capterra.com/p/123032/Nimble/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Nimble is the AI-driven CRM for smarter email marketing, engagement, sales, and business growth. [Learn more about Nimble](https://www.capterra.com/p/123032/Nimble/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [## LiveChat](https://www.capterra.com/p/62194/LiveChat/) [4.6 (1729)](https://www.capterra.com/p/62194/LiveChat/reviews/) LiveChat allows for instant communication with on-site visitors and customers, building customer loyalty in the process. [Learn more about LiveChat](https://www.capterra.com/p/62194/LiveChat/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [## Odoo](https://www.capterra.com/p/135618/Odoo/) [4.2 (1340)](https://www.capterra.com/p/135618/Odoo/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) Odoo is an all-in-one open-source business platform for CRM, Sales, Accounting, Website, eCommerce, POS, Inventory, HR, and more. [Learn more about Odoo](https://www.capterra.com/p/135618/Odoo/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management [## Keap](https://www.capterra.com/p/76390/Infusionsoft/) [4.1 (1299)](https://www.capterra.com/p/76390/Infusionsoft/reviews/) [Capterra Shortlist](https://www.capterra.com/online-crm-software/shortlist/) The smarter way for small businesses to do great work. Keap helps businesses organize client information and daily work in one place. [Learn more about Keap](https://www.capterra.com/p/76390/Infusionsoft/) Online CRM features reviewers most value Calendar Management Contact Management Email Management Lead Qualification Marketing Automation Pipeline Management Reporting/Analytics Task Management Workflow Management Page 1 of 8 ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Filter (373) Products: Sort By: Featured Partners * * * Plan Type Free Trial Popular 85% of professionals opt for a 30-day trial before the software purchase Other subsciption plans: Free Version Monthly Subscription Annual Subscription One-Time License Key Features All key features Popular We have selected the most important and critical features as defined by Capterra user reviews AI Copilot Calendar Management Contact Management Email Management Generative AI Lead Qualification Marketing Automation Opportunity Management Pipeline Management Reminders Reporting/Analytics Segmentation Task Management Workflow Management Deployment Cloud, SaaS, Web-Based Desktop Mac Desktop Windows Desktop Linux On-Premise Windows On-Premise Linux Desktop Chromebook Mobile Android Mobile iPhone Mobile iPad Related Software Category: [CRM Software](https://www.capterra.com/customer-relationship-management-software/)[Customer Service Software](https://www.capterra.com/customer-service-software/)[Help Desk Software](https://www.capterra.com/help-desk-software/)[Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)[Live Chat Software](https://www.capterra.com/live-chat-software/) I'm looking for Online CRM Software that is: [Free](https://www.capterra.com/online-crm-software/s/free/)[For Small Businesses](https://www.capterra.com/online-crm-software/s/small-businesses/)