Freshsales vs Bitrix24

Starting Price

$12.00/month/user

$39.00/month

Best For

With Freshsales CRM, businesses can attract, engage, close, and nurture their leads. You no longer need a CRM and five other tools to run your business, just Freshsales CRM will do.

Bitrix24 is for companies and small businesses. It also suits remote teams who want to keep in touch and collaborate efficiently.

Ideal number of Users

1 - 499

50 - 1000+

Rating


4.7 / 5
(440)
Read All Reviews

4 / 5
(404)
Read All Reviews

Ease of Use


4.6 / 5


  • "The ease of use and the functionalities are great. The level of detailing for each client is really useful."

  • "Very clear and easy to use. Intuitive, fantastic in built phone."


3.7 / 5


  • "Great way of communication among team. The interface and ease of use are wonderful and perfect."

  • "Its an easy to use set of solution with the best User interface and Reporting design,its suitable for SMEs."

Customer Support


4.6 / 5


  • "Best software and even better customer support."

  • "Freshsales has helped our sales team become more organised and communicating better with the boarding and support teams."


3.9 / 5


  • "For business consultants like me, it is a great tool to recommend as well as offer it as a service to our clients, especially if their Customer Service department is not automated."

  • "Their customer service is good, but the product is generally unfinished."

Features & Functionality


4.5 / 5


  • "A great Sales CRM with all of the modcons; part of an excellent 'fresh' suite."

  • "UI/UX is excellent and easy to train business users to (like all of the freshworks platforms)."


4.1 / 5


  • "Really like the clean ad fresh interface- task are easy to prioritise and nice reporting available as standard."

  • "The flow of activities is intuitive, has a very clean interface, is a very good collaboration tool and project manager."

Value for Money


4.6 / 5


  • "I had looked at a ton of CRMs and Freshsales had the best functionality with the best integration for the money. The team was very accommodating."

  • "Overall, the software is perfect for a new realtor or real estate investor."


4.2 / 5


  • "The only good thing about this software is that you don't have to spend any money on it before you try it."

  • "It's all-encompassing nature and generous pricing plan make it attractive for start ups. Once you have started using it you are hooked."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

View 5 screenshots 153763 thumb
View 3 screenshots 96495 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • close Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Bitrix24 vs Freshsales

Freshsales vs Bitrix24

Share

Share Your Comparison of
Bitrix24 vs Freshsales