Ricochet360 vs ProClass

Starting Price

Not provided by vendor

$149.95/month

Best For

Ricochet360 is the All-In-One sales and marketing automation platform is ideal for SMB, SME, and Large Enterprise companies looking to efficiently scale their sales operations.

Lifelong Learning, Membership Organizations, Class and After School Program Providers, Continuing Education Providers, Community Health Class Providers, Non Profit Recreational Education, and Camps.

Ideal number of Users

10 - 1000+

1 - 1000+

Rating


4.9 / 5
(16)
Read All Reviews

4.3 / 5
(21)
Read All Reviews

Ease of Use


4.8 / 5

3.7 / 5

Customer Support


4.9 / 5

4.4 / 5

Features & Functionality


4.9 / 5

3.9 / 5

Value for Money


4.9 / 5

4.1 / 5

Pros

  • "I like the ease of the administrative end. I like all the reports and search functions and how you can sort the members in your database."

  • "I love the ability to build my own reports via filtered searches, as well as the ability to email students via the system."

Cons

  • "Refused to refund my money. Absolute scam - literally any other company will give you a free 30-day trial...Proclass doesn't offer this, obviously because no one would sign up afterward."

  • "Our request to give us control of this parameter has fallen on deaf ears, even though this would not be hard to implement."

Product Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

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Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Ricochet360 vs ProClass

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