Capsule vs cSupport

Starting Price

$18.00/month/user

$10.80/month/user

Best For

Owners of small and growing businesses that want to better organise their business and customer activities. Sales/Marketing Heads/VP's of small to medium sized businesses looking for a sales solution.

cSUPPORT is used as a live chat and customer service platform that can be localized into many languages on any device.

Rating


4.5 / 5
(81)

(0)

Ideal number of Users

1 - 999

Not provided by vendor

Ease of Use


4.5 / 5

Customer Support


4.5 / 5

Features & Functionality


4 / 5

Value for Money


4.5 / 5

Product Features

  • check Cataloging / Categorization
  • close Customer Service Analytics
  • check Customer Support Tracking
  • check Email Response Control
  • close Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • close Self Service Portal
Not provided by vendor

Screenshots

View 4 screenshots 140576 thumb
Capterra screenshot placeholder

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online
Not provided by vendor

Training

  • close In Person
  • close Live Online
  • close Webinars
  • check Documentation
Not provided by vendor

share Share Your Comparison of cSupport vs Capsule

Capsule vs cSupport

Share

share Share Your Comparison of cSupport vs Capsule