Prescience for Self-Service vs Salesforce Essentials

Rating

(0)


4 / 5
(175)

Starting Price

Not provided by vendor

$25.00/month/user

Best For

Not provided by vendor

Offer support over Email, Phone, Social, and Web. Deploy and customize branded self service support sites with clicks not code. Free up support teams with automation. Get up and running today.

Ideal number of Users

Not provided by vendor

1 - 49

Ease of Use


4 / 5

Customer Support


4 / 5

Features & Functionality


4 / 5

Value for Money


4 / 5

Product Features

  • close Cataloging / Categorization
  • check Customer Service Analytics
  • check Customer Support Tracking
  • close Email Response Control
  • check Knowledge Management
  • close Live Chat
  • check Performance Metrics
  • check Search
  • check Self Service Portal
  • close Cataloging / Categorization
  • close Customer Service Analytics
  • close Customer Support Tracking
  • close Email Response Control
  • close Knowledge Management
  • close Live Chat
  • close Performance Metrics
  • close Search
  • close Self Service Portal

Screenshots

View 1 screenshot 24629 thumb
View 5 screenshots 116956 thumb

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • close In Person
  • check Live Online
  • check Webinars
  • check Documentation

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Prescience for Self-Service vs Salesforce Essentials

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