Prescience for Self-Service vs Salesforce

Best For

Who Uses This Software?

Not provided by vendor

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$25.00/month/user

Free Trial

No Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Features

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Screenshots

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Ratings

Overall

(0)
4.5 / 5
(10799)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

share Share Your Comparison of Salesforce vs Prescience for Self-Service


Prescience for Self-Service vs Salesforce

Best For

Who Uses This Software?

Not provided by vendor

With Salesforce's multi-tenant cloud computing model we can serve the needs of companies of all sizes, in any industry. Our customers benefit from a shared main framework, while maintaining privacy.

Target Customer Size (Users)

Not provided by vendor

2 - 1000+

Pricing

Starting Price

Not provided by vendor

$25.00/month/user

Free Trial

No Yes

Free Version

Not provided by vendor No

Product Details

Platform

Web/Installed

Mobile

Web/Installed

Mobile

Product Details

  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Ratings

Overall

(0)
4.5 / 5
(10799)

Ease of Use


4 / 5

Customer Service


4 / 5

Features & Functionality


4.5 / 5

Value for Money


4 / 5

Training & Support

Support

Not provided by vendor
  • 24/7 (Live Rep)
  • Business Hours
  • Online

Training

Not provided by vendor
  • check In Person
  • check Live Online
  • check Webinars
  • check Documentation

Share Your Comparison of Salesforce vs Prescience for Self-Service